Text Size

Current Size: 100%

Contacting the police when it's not an emergency

Send by emailSend by email

When to call the 101 non emergency number

101 is the number to call when you want to contact us when it’s less urgent than a 999 call.

101 is available 24 hours a day, seven days a week. Calls to 101 (from landlines and mobiles) cost 15 pence per call, no matter what time of day you call, or how long you're on the phone.

We aim to answer all 101 calls within 30 seconds. At times, particularly during major incidents, we might receive more calls than normal and you might wait slightly longer.

We always aim to answer your call as quickly as possible.

You should call the 101 non emergency number when you want to

  • Report a crime or criminal damage
  • Report a minor road traffic collision
  • Contact your Neighbourhood Policing Team
  • Ask about lost property
  • Give us information about a crime or an offender
  • Get information or advice about a policing issue.

For example, you should call 101 if:

  • Your car has been stolen
  • Your property has been damaged
  • you suspect drug use or dealing in your neighbourhood.

101 is the number to call when you want to contact us when it’s less urgent than a 999 call. 101 is available 24 hours a day, seven days a week. Calls to 101 (from landlines and mobiles) cost 15 pence per call, no matter what time of day you call, or how long you're on the phone.

When you call 101 from within Nottinghamshire you'll hear either 

Thank you for calling 101. Please select from the following two options. For Derbyshire Police press 1, for Nottinghamshire Police press 2. Or press hash for the operator. 

or 

Thank you for calling 101. We're connecting you to Nottinghamshire Police. If you require an alternative police force please press 1.

If you need to contact another police force, the operator will be able to transfer your call to any police force in England and Wales.

Once connected to us you're given five options or the option to be transferred to an operator.

Send by emailSend by email

101 is the number to call when you need to contact Nottinghamshire Police and it’s less urgent than a 999 call. Calls cost 15p, no matter how long the call lasts.

 

 

Back to Top