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My insurers want me to get a copy of police reports to support a claim. How do I get hold of them?

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Most insurance companies are no signatories to an agreement with Police Forces which allows them to obtain this information from us directly (but usually only with the consent of their insured).

The information that can be disclosed includes basic crime details, complaint and investigating officer's details, crime assessment and how the crime is being investigated (where the information will not compromise a police investigation), victim details (applicant only) and property items.

Please note offender details will only be provided at our discretion, if it is proven that the information is needed for legal proceedings or a court order has been obtained.

You should advise your insurance company to go through the agreed protocols already in place under the Memorandum of Understanding between the National Police Chiefs Council (NPCC) and the Association of British Insurers (ABI).