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Don't let a lack of signal stop you dialling 999 in an emergency

December 26, 2017
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Mobile phone users are being reminded that they can still call the emergency services even if their phone is showing that they have no signal.

The message comes during the festive period when people may be travelling to parts of the country they are not as familiar with, and when there are high call volumes that can affect signals.

In the UK since 2009, absence of a signal on the phone's home network will mean that it may be possible to obtain a signal on another network. The phone user should dial 999 and the phone will automatically connect to any network that is available.

However, incoming calls can only be received on your own network, even if the call is from emergency services.

In times of emergency always try to call as it is highly likely that one of the networks will provide coverage in the area.

101 is the number to call when you need to contact Nottinghamshire Police and it’s less urgent than a 999 call. Calls cost 15p, no matter how long the call lasts.