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Victim information

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What can I expect when I report a crime?

Under the Victim’s Code, you are entitled to receive the following from police:

  • A needs assessment to help us to work out what support you need.
  • Enhanced entitlements if you are a victim of a serious crime, a persistently targeted victim or a vulnerable or intimidated victim.
  • Information on what to expect from the Criminal Justice System, (the courts).
  • A referral to an organisation which support victims of crime.
  • Updates about the police investigation. For example, if a suspect is arrested, charged and has any bail conditions.
  • The opportunity to make a Victim Personal Statement, where appropriate, to explain how the crime has affected you.
  • Subject to permission of the court, read your Victim Personal Statement out in court or have it read out on your behalf if the defendant is found or pleads guilty.
  • Updates if the suspect is to be prosecuted or not, or given an out of court disposal.
  • Information about how you can seek a review of Crown Prosecution Service decisions not to prosecute, to discontinue, or offer no evidence in all proceedings.
  • Information about the time, date and location and outcome of court hearings, if you are asked to give evidence in court.
  • Information on the Victim Contact Scheme if the offender is sentenced to 12 months or more for certain violent or sexual offences.
  • Information about Restorative Justice and how you can take part.
  • The opportunity to make a complaint if you do not receive the information and services you are entitled to, and to receive a full response from the relevant service provider.

Please click here to view the new Victim Care website.