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Messages of appreciation

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We receive hundreds of messages every year from people who want to say thank you to our officers, staff, Specials and volunteers for a job well done.

Here are a selection of some of the most recent messages of thanks we have received from members of the public who want to express their gratitude to Nottinghamshire Police.

September 2020

I was involved in a RTA, several officers attended, I only got PC Broadbent’s name, but the thank you is to all the officers that attended. They behaved in a professional manner whilst understanding how upset I felt. They reinforced my view that they’re doing a very difficult job, a manner they, their senior officers and the public can be incredibly proud of. Keep up the excellent work.

Robert Hamer, Nottingham

August 2020

The officers helped my friend and I get a very heavy Labrador out of the stream near St Leodegarius church today. We wouldn't have managed without them. Massive thank you. Hope their socks dry out quickly.

Jane Barratt, Nottingham

A child I use to Mentor in Primary went missing. The police did an amazing job locating him. Also the police officer that walked through Strelley Park whom my daughter and I walked with was totally professional and dedicated to what she was doing. My daughter and I would of not gone on there without her to look. So proud of our Police force. Keep up all the hard work you do. Your Amazing and font get enough credit for what you do.

Anonymous, Nottingham

Bathley Parish Council would like to thank the police team that cordoned off a fallen bow on Vicarage Lane, Bathley NG23 which was causing an obstruction over the road and would have been a safety hazard for drivers.  We appreciate your very swift attention to this and the tree has now been moved.

Their prompt action in cordoning off a fallen tree across Vicarage Lane in Bathley within 15 minutes of being told about it was commendable. Thank you.

Bathley Parish Council, Newark

Thank you to the officer for his tactfulness and firmness in the response to an unnecessary 999 call made in temper by a 13 year old girl who was angry because I had taken her new phone from her and replaced it with her old one because the day before she had made another 999 call because I had found where she had absconded to.

The officer advised and educated her of the consequences of walking around the streets at night aged only 13 and a female! Also the errors of her ways by lying to a PC when questioned.

Anonymous, Hucknall

Ben was absolutely brilliant and a true asset to Nottinghamshire police. He helped solve, in a matter of couple of hours, a problem that has been going on for a long time. His approach was friendly, helpful and very professional. I can not thank him enough for his help, advice and support.

You are fantastic at your job and a really lovely person. You are an absolute credit to Nottinghamshire police. I really appreciate the time & diligence which you took to completely solve the issue. I can't thank you enough.

Anonymous, Nottingham

We would like to send a big thank you to PC Simon Jones (2859) and his 2 colleagues. After breaking down in the outside lane of the A60 near County Hall, PC Jones stopped and offered us assistance. Our roadside assistance company failed to help, although we were fully covered, leaving us, 2 people in our 70’s, with heart problems unsupported.

PC Jones ensured our safety, called 2 colleagues & moved our car off the main road. He called a breakdown truck & we were able to return home.

We feel PC Jones & his colleagues went “over and above” to help us out & we remain extremely grateful for their assistance.

Anonymous, Nottinghamshire

I would like to thank PC1773 and his colleagues who helped me whilst my car broke down on a dangerous location on A1 earlier today. PC1773 even tried to help me changing flat tyre risking his life. I salute the officer and his colleagues. They are credit to your force and the public they serve.

Nisar Ahmed, Lancashire

I would just like to say thankyou for bringing my son home tonight but also id like to apologise for his poor decisions and the danger he put himself in.

Anonymous, Worksop

Provided first on scene patient care to a young chap with a severe head injury and a heavy bleed (1 litre before ambulance arrival). An officer was using a bandage and applying direct pressure to a massive wound and essentially prevented the patient from becoming very unwell or even dying. Despite the vast amount of blood the officer was very calm and kept the patient calm and gave a perfect handover to the ambulance crew. The actions of the officer and his colleagues were amazing, very professional and a job well done.

You guys are amazing, you have to do so many different things in your job, you were a medic and a police officer in that situation, you did a great job at both.

Anonymous, Long Eaton

July 2020

I stopped on the Annesley Bypass to assist a broken down member of the public parked in a very vulnerable position. Their vehicle could not be moved and they were in the outside lane of the dual carriageway. I called for Police assistance due to the high risk caused by the speed of approaching vehicles.

The control room was extremely helpful and agreed to send assistance to us immediately. The first officer was quickly on scene and protected us all whilst waiting for the AA to arrive. A second office also provided more protection with a van, although I didn't manage to see them. Please would you pass on my thanks for a job well done which prevented a potentially serious RTC.

Jean Cragg MBE, Hucknall

Two officers arrived at the Willow Tree pub  to deal with some people. We were sat outside and our little boy was so excited to see a real life police officer! Once able to they were kind enough to talk to him about being a police officer and it absolutely made his year.

We can’t say thank you enough as it meant so much to him! We are just sorry we didn’t get their names but please do pass on our thanks again.

Anonymous, West Bridgford

We would both like to thank the PC for going above and beyond the call of duty in responding to the issues related to this incident. He went out of his way to speak with our son who is struggling at the moment and in need of support to stop him increasing with negative behaviours. We felt very supported by this PC and were most appreciative of his input over the weekend of 18.7.2020. Please share our thanks and appreciation with him.

We wish you well in your career and hope that you continue to have such a positive attitude in dealing with the general public.

Anonymous, Nottingham

After being involved in a RTC on my cycle, PC 1839 was the investigating officer. Without his support and professionalism in dealing with the case I do believe the outcome could so easily have been different. The other party involved admitted 100% liability and after a lengthy battle with their insurance company they have settled the case . Many thanks again.

David Woodhead, Sheffield

PC Gibson and another female officer attended the scene of a road traffic accident which I was involved in. Thankfully nobody in either vehicle was hurt and I wanted to register my appreciation for the compassion, courtesy and professionalism shown by PC Gibson and her colleague.  It was greatly appreciated in a very stressful situation.

What you did for me that day was in my opinion excellent community policing, for which I offer my sincere gratitude.  Thanks to both of you, stay safe and keep up the good work.

Anonymous, Nottingham

The PC and his colleague attended an RTC that my wife and I were involved in. Their attitude was highly professional but at the same time helpful, friendly, supportive and caring.

They drove my car to the Sainsbury's car park where both it and we would be safe to await the recovery vehicle. They are a credit to the Nottinghamshire Police Force.

Thank You both for the exemplary way you handled the situation. Their actions reinforced my good views of the Police Force gained while working in the QMC ED as a Volunteer.

Kenneth Warren, East Leake

We were supporting a person with a learning disability who was confused and dissorinated. The officers helped us get him home safely, we would just like to say thank you for the support and understanding we received from the two male officers that attended our call last night. We're really grateful for your help in getting him home safe. Thank You!

Anonymous, Kirkby

June 2020

PC Hart liaised with us following an incident which resulted in some criminal damage being caused to our fence. The whole episode was resolved swiftly by way of restorative justice and PC Hart kept us updated with progress. She engaged brilliantly with our young children, taking the time to explain and reassure them about what had happened. She was great.

Anonymous, Nottingham

I was very worried about my pregnant daughter (baby due next day)who was alone in a long traffic queue following an accident on the A1 northbound the officer patrolling the junction at Ranby (don't know her name) was immediately caring and extremely helpful.

Straightaway she understood the potential problems of my daughter being without food or possibly water for several hours and put an action plan in place to safeguard her health as it was not possible to get food or water to her. This was not actually a police matter, I know, but she could not have been more helpful or kind.

Thank you to her.

Rachel Goodfellow, Retford

An officer visited me this morning 19/06/2020 about some missing money. They were kind, caring, considerate, polite and helpful. They really put me at ease, we had a lovely conversation and conversed about my missing money and other topics such as tv programmes we both watched. I felt really special, like I was number one.

Thank you so very very much, I will never ever forget how kind you were to me.

Alison Wright, Newark

Approximately at 00:15 on the 18/6/20, 8 officers escorted a patient to our care via ambulance. Due to some circumstances the patient had to be treated within a query Covid area, meaning these officers were given full PPE in order to protect themselves and us in restraining the patient during his treatment due to his violent behaviour.

I would like to highlight how impressed myself and other members of staff here at QMC were with their attitude and behaviour during this time as evidently these officers were in a very unfamiliar environment and still acted professionally and confidently to protected staff, themselves and patient.

These are some very difficult times recently and it’s comforting to know we can all work together to support each other!

Thank you very much to you all at Nottinghamshire Police for your dedication and hard work!

Iona, Emergency Department, QMC

My son, Cory Taylor, went missing, suspected overdose and was found in a bad way and taken to QMC. These officers went beyond the call of duty to try to find Cory and to make sure he was looked after when he was found. They were professional but personable and compassionate from the onset and I really do feel I owe them my son's life.

They responded to every piece of information we provided no matter how small. The officers contacted me after the incident to check on Cory's welfare. I have never had a bad experience with the police but I really do feel these officers were outstanding and the best I have ever dealt with.

A massive thank you for everything you both did!

Paula Howes, Pinxton

I can't thank the officer enough for the support he has given me today!! Made me feel safe and stayed with me the whole time of being in hospital making sure I was ok.. Thank you! X

Anonymous, Nottingham

Bishops Court Care and Support Centre is scheduled to close its doors on Friday August 28th at 12 midday. We would like to thank all the local police in Ollerton for their help and support over the past 39 years and wish you all well. Thank you.

Ginny Bullock, Newark

I called regarding an incident that was looking suspicious, police arrived very quickly. They had a good look around a patrolled the area, to check up on things.

I thought it would be nice to say thank-you. A lot going off in the world today & very easy to pull people down. But was impressed right from the initial call in of the situation. Well done.

Anonymous, Nottingham

This morning a police van stopped as I was pushing my bike down alfreton rd, they went out of their way and assisted with changing my inner tube, even offered hot beverages.

Anonymous, Nottingham

I have had cause to ring Nottinghamshire police Following issues with my neighbours, the police have been more than helpful, they really have gone out of their way to assist me. The officer was very delightful, as was the gentleman the other evening ,Friday to be precise. They listened me, took my details and vowed to assist me as I was vulnerable and the incidents I rang up about were upsetting me considerably.

Mrs Wright, Newark

I would just like to say a massive thank you to your officer who was driving on Thursday 28th May at Gamston on the A52.

I was travelling in funeral cortege when your PC went into the outside lane of the A52 looking like he was going to overtake our vehicles, having not seen the hearse as there were a few cars following. On seeing our hearse your PC then slowed down and pulled back behind us and followed the funeral cortege onto the next island, at the same time making sure that people behind him also slowed down and didn't overtake us.

In this day and age and the situation we all find ourselves in with Covid 19, and knowing how busy you and all of your staff are. I would like you to pass my thanks onto the PC who showed the upmost respect to myself, my company and more importantly the gentleman who's funeral service we were looking after at the time and his family.

We were so touched by his gesture and having spoken to our family since they were very grateful for the respect which, was shown by your PC.

Michelle Mills, Radcliffe-on-Trent

I was held up on the m1. I would like to thank the officers who turned the queued traffic round in the hot conditions with a cheerful smile for everyone. Even though the officer I saw was clearly feeling the heat. Thank you all for your efforts

Anonymous, Leicestershire

May 2020

The femail officer stopped to help an elderly man who had collapsed on Station road, Keyworth 31st of May 2020 at 7.30ish. I had stopped along with another chap he rang the ambulance while I assisted the man's wife put him in the recovery position. Holly was amazing she was friendly and grateful for what we had done so far but took control of the situation she talked to the man as he came around. There was also a young man... off duty police office from Leicestershire who also stopped. She was fantastic. She also took the time to say thank you to us who helped.

Thank you...you are an amazing young police officer and I'm grateful you stopped to help.

Helen Joyce, Cotgrave

The officers took me to primary care at kingsmill hospital with concerns over my welfare. Both officers really looked after me and dramatic as it may sound they probably saved my life. I cannot put into words how thankful I am for their support.

Colin Bevis, Kirkby in Ashfield

We had reason to call you last night and I just wanted to say how impressed we where with the response and attitude of the policeman we had contact with. Whilst still on the phone to the lovely call handler the police turned up. The call handler was lovely and helpful.

The police where super quick and polite when they came to ask us questions. I really appreciate it especially during this strange time.

Anonymous, Kirkby

My son was drunk in the early hours of Friday 8th May, which we had to call the ambulance service out but because he was flinging himself about. They then had to call yourselves out and I would just like to say thank you for your help, patience and understanding and in this time of isolation I think you are all amazing.

Anonymous, Nottingham

April 2020

This afternoon, whilst out walking in my local park, I suffered an epileptic seizure. Whilst experiencing the warning signs for the seizure, I tried to contact the emergency services, but I was unable to tell anyone where I was or what was happening. Within a short amount of time, the police had located my home address, contacted my husband and circulated my details as a missing person. Although I do not have the names or the collar numbers of the police officers who helped me, I am so grateful for their care and compassion. They delivered me home to my family and made sure that I was safe.

Nichola Tucker, Nottingham

I m a Healthcare assistant at the City Hospital. I want say thank you so much for your job, for support us every Thursday.

Vincenzo, Nottingham

I felt extremely unwell (I have epilepsy and other kinds of seizures) it's the scariest thing that's ever happened to me, I feel like I'm going to die. I saw the PCSO a few feet from me (I assume to get some lunch for herself). I waved her to come over to me, she went straight into action. Offered me food, drink, a chair, ambulance, calling a family member to come help and pick me up. She was so gentle and calming, more so than a lot of doctors and friends. She even sat in the van and kept an eye on me as I left. I didn't catch her name or number as I was concentrating on not have a seizure. She made me feel so safe and offered to do anything that would help.

Thank you so much, you would also be an amazing paramedic, social worker, public relations or even a therapist. You may have saved my life that day and I can't thabk you enough.

Anonymous, Ruddington

My mother is in the late stages of dementia and is very fragile, as you can understand she does not know what is happening around her at this time.

Somehow she managed to get out which is a concern for us as a family with coronavirus currently around.

As I know it my mother had managed to walk quite away and found herself tired and sat down, apparently she was spotted by a lady who worked in the care profession who asked questions, she realised she was suffering with dementia and contacted the police.

I can’t thank the lady and the officer’s enough , After speaking to the carer the police officers had the foresight to put my mum in the car and take her into the estate nearby, they asked local residents if they recognised her , luck as had it someone recognised her and pointed them in the right direction. I eventually noticed the police car whilst searching for her and waved them down, the relief I cannot explain.

First of all I need to apologise as I was having to deal with my mother.

I would like to thank the lady & gent officers who attended. We are all vulnerable at the moment with coronavirus but they put my mother before there own safety. I wanted to pass on my thanks as the police always seem to be the punch bags, well I can assure you that us as a family can not thank them enough. Thank you for your professionalism and keep up the great work you are doing. You are really appreciated even though at times you must feel that Isn’t the case. I’m so sorry I didn’t get the officers names as my brother was answering their question, unfortunately he didn’t get there details

Mick Hibbert, Bulwell

I would like to thank PC Turner and his team for all their efforts dealing with incidents with homeless/drug dealers congregating, spitting etc whilst the Corona virus is ongoing in the Worksop town centre and Queen St in Worksop. They have done a marvellous job trying their best to split up the gangs of 15-20.

PC Turner has helped my parents on Queen St in Worksop on several occasions, and nothing is too much trouble for him. Keep up the good work everyone really appreciates your efforts.

Anonymous, Worksop

I read today that K9 Quantum and his officer colleagues were injured in a very disturbing incident following a violent member of the public who was out by Nottingham station and approached about why he was out. There is never any excuse to attack a defenceless animal or police officer who are simply doing their job.

I really hope that K9 Quantum will make a full recovery and get plenty of rest and treats. Thank you K9 Quantum and your human colleagues for your bravery and for the challenging work you do for us. Sending huge hugs and heartfelt thanks.

Please take good care of yourself. Sending hugs and thanks for all you do.

Anonymous, Swansea

Just like to say thanks to the officers who provided a very prompt response to a concern for welfare request to check on my 90 yr old father (with underlying medical conditions) after being unable to reach him by phone for a number of days. I am based in Liverpool so your assistance was greatly appreciated.  And also to the call taker who was excellent over the phone...Thank you.

Anonymous, Lancashire

March 2020

I want to place on record my deep appreciation for the way two of your officers dealt with what could have been a very difficult situation. They were calm and professional and kept me informed of subsequent developments.

I just want to thank them for dealing with a very sensitive issue with such empathetic care!!!

Anonymous, Nottingham

The PC and the officer with him treat me with he utmost respect and understanding upon my arrest.  When we arrived at the station the Sergeant on duty was courteous and patient.  Even in the current national crisis I was processed with the utmost care and respect, everything was made clear to me and the time was taken to ensure my mental health was of their utmost concern.  Although I would never of wished to find myself in those circumstances the whole ordeal was handled as professional as i could imagine my all the police officers.

Anonymous, Nottinghamshire

Being very worried about a friend suffering with dementia and having not had contact with her for over a week ( an unusual state of affairs ), I managed, with some difficulty, to speak to your control room officer. She listened carefully to my concerns, took the 'patchy' information I was able to give, then obviously took immediate action on my behalf. About an hour after she had given me an incident number, I received a phone call from the friend I was concerned about to tell me that she was well and with relatives who had not thought to tell me that they were looking after her. The local police - West Midlands, I believe, tuesday had contacted the relatives explaining my worries.

I want to commend everyone involved in bringing me reassurance that my friend was as well as I could expect.

John Suggett, Calverton

My brother was missing from Thursday March 12th the officer who came to visit and inform us was very polite and informative to us even though we were unable to offer any info as to my brother’s whereabouts, this could have proved frustrating to the officer but he remained positive, communication ongoing was good and Andrew was found eventually thanks to the Police help. We really appreciate the effort involved and wish to convey thanks again.

Ian Earl, Warsop

My wife went missing on Thursday evening and l called the police 3hrs later. The service, care, compassion and hard work I received was fantastic, not only during Thursday night but into Friday morning as well. Fortunately my wife was found some 15hrs after going missing. Thanks very much guys, you're all first class.

Anonymous, Nottinghamshire

February 2020

PC Crane visited our school and delivered two excellent sessions on crime and punishment. She had fantastic knowledge and kept the children incredibly well-engaged! We also had the privilege of getting a tour of the van and equipment. Our children loved it and have been talking about it for weeks! Thank you so much!

Anonymous, Nottinghamshire

I was working at an incident as Bronze Commander on behalf of Highways England. A HGV had gone over onto its side at the Cattle Market roundabout at Newark. The officer had been there since 15.20 and I got there at 18.30. He was there untill the incident was cleared up and the roundabout opened at about 22.30. 

I wish to say the officer is a credit to your force.  It was a very busy incident and nothing was to much trouble for him.  He dealt with some very irate motorist and assisted us in any way we asked.  It was a pleasure to see a true professional at work.

Michael Baker, Lincoln

We were so impressed with the efficiency and professionalism of the whole team, from the moment we rang the central switchboard, through the very quick arrival of two officers to their help and patience dealing with both us on the end of a phone in France and the two community minded neighbours who also helped. Thank you to everyone!

Sarah Smith, Nottingham

Today I was in need of support due to my failing mental health. Two officers came out to find me at the limekiln pub Bulwell. Time was around lunchtime. I failed to get their names or numbers but I want to pass on my thanks for the kind and caring way they dealt with me. They never judged me and made me feel at ease and I know they genuinely cared. My life seems to be getting worse and I am truly struggling with my health but your offices pick up the pieces of the failings of the mental health services and I for one am truly grateful. God bless them.

Anonymous, Derbyshire

January 2020

Please can you pass on my thanks to the lovely police officer who helped me after I had a car accident in Underwood in December.  I had a very scary incident when a lorry that was approaching me shed an object which hit the front of my car (causing my car to be un-driveable).

I’ve never had cause to be helped by the police before, but I felt the police officer went above and beyond.  I really appreciated his time in helping me get sorted.  Unfortunately I don’t have any further details other than the incident number, but I do hope you are able to pass my message on to say I am very thankful to him for his help, kindness and good humour that made my day feel a heck of a lot better after the frightening experience I had.  It made such a difference - and I thought he was brilliant. Thank you so much.

Anonymous, Eastwood

On Saturday 18th October I was travelling on the A46 towing a horse box with a large horse on board.  My car broke down in a dangerous place around a blind corner on a fast stretch of the road.

We called 999 and they dispatched PC Lindsey who got to us in very quick time and positioned his car to block the lane and provide us protection whilst we were waiting for recovery.  Then PC Lindsey tried to get us going but to no avail and he waited with us very patiently, which is more than I can say for the passing motorists who were quite rude.

Then PC Lindsey advised us how to do the complicated recovery safely as first we had to get the horse off the lorry and onto another vehicle, then get the trailer recovered and finally the car.

Throughout the 2 hours we needed to undertake this PC Lindsey was courteous, helpful and very relaxed which really helped in what to us was a very stressful situation.

I would just like to say a heartfelt thank you to an extremely nice man who went above and beyond my expectations to make what could have been a disastrous and stressful situation into a relatively safe and calm one.  If only all people behaved like this the world would be a much nicer and safer place.

John Read, Castle Donnington

My husband was hit by a car last week and the officers who came were very professional and kind, they even held an umbrella over him when it started to rain as he lay on the road until the paramedics came. We were very impressed with how helpful they were. I do not remember their names but they should be told we are very thankful.

Anonymous, West Bridgford

My father’s car broke down yesterday on Coxmoor Road, Sutton in Ashfield.  PC Josh not sure of his surname but he stayed with my father until his car was recovered, but he even tried to scout if my dad had roadside assistance before calling a recovery vehicle.  Josh then took my father and the two dogs to his home address, unfortunately my father had left his keys in the vehicle.  Not wanting to leave my father outside he bought him to my home.

Mark at the call centre was really professional and was able to calm me down and explain that my father’s car had broken down and that the police officer was with him. Nottinghamshire Police should be really proud of themselves and their officers and staff.  Josh would not leave a vulnerable older gentleman, I am so thankful to both.

Gail Jones, Sutton-In-Ashfield

The officer, along with other officers attended my property to enter a room to find a dead tenant and then secure the room. He consulted with a senior officer to determine whether or not there were any signs of fowl play. They responded very quickly (15 minutes), He took a statement and acted with total professionalism.

Thankyou very much guys for dealing with this horrible situation with speed, empathy and professionalism and also for the follow up advice.

Anonymous, Nottingham

Yesterday when you called round I was extremely upset and embarrassed by having to admit how intimidating the two recent incidents with nearby builders had been, but you listened and after my husband phoned in this morning we both feel reassured and I feel more confident to be able to leave the house again. I wouldn’t have bothered you with this problem as you have so many more important tasks to do, so THANK YOU both again for your diligence in finding the truth of the situation my husband was accused of.

I’m only sorry you have to spend time dealing with these more social problems, if people were more thoughtful and considerate, your jobs (and everyone’s lives) would be easier Keep up the good work.

Anonymous, Colwick

Two officers dropped some laminated posters for my front door at my flat. My partner has Dementia and Alzheimer's so it's made a huge difference against cold callers.

Amanda Jeffrey, Arnold

I went to Bassetlaw Hospital after taking an overdose the day before and having a mental health crisis. At the time I didn't feel I was unwell mentally but officers obviously identified that I was. I was seen by the crisis team who deemed me not to be unwell and to have capacity based on inaccurate and outdated information from over a year ago.

I refused treatment and due to the crisis teams incompetent assessment, I was discharged despite being in serious danger of death from the overdose. However, your officers fought hard for me, took me to another hospital where staff identified I was indeed very unwell, and enforced medical treatment which saved my life. Whilst I fought against treatment and medical advice at the time due to being so unwell, the decisions and hard work by your officers to protect me meant I am now alive, my children still have their mum and I am now taking medication to aid my recovery.

Without those officers, I would not be here today. They trusted their own judgement rather than the outdated information they were given by the mental health team on the day and I will be forever grateful to them for that. Please thank them from the bottom of my heart and please tell them to continue fighting for those vulnerable people whose voice tends to get unheard in times of crisis.

Anonymous, Lincolnshire

December 2019

To all our police officers who give there heart and soul to protecting us public thankyou so much for your hard work and merry Christmas to all of you and a happy new year to. Good luck be safe and healthy. 

Thank you to all the police officers for all there hard work.

Vernon Bates, Clifton

Please thank your officers for coming to my aid when I felt faint whilst visiting the Market Square Christmas Market on Saturday 14th December. They kindly stayed with me whilst it passed and took me into Pret for a drink. I think my blood sugar levels had dropped- as my blood pressure is normally on the low side.I got back to Leicester all OK. So sorry for taking up their time.

I appreciate your time you must have been busy as the city centre was heaving with people. Keep doing a good job and have a lovely and safe Christmas.

Anonymous, Leicester

My wife and I were just behind an accident on the A46 and had stopped to assist. We were one of the first at the scene and the road still hadn’t been closed so fast traffic was still passing the scene whilst we and other members of the public tried to give first aid. We were all very relieved when first an off duty ambulance crew member stopped to give assistance and then a couple of your officers arrived on the scene.

The first officer I think was driving an unmarked police car and was driving against the traffic with emergency lights flashing...traffic was still moving fast in the opposite direction but your officer showed amazing courage pulling out to start to slow this traffic. He was shortly joined by another traffic officer who again at great risk to their life also started working fast to bring traffic to a halt and preventing any further collisions. Once they had brought the traffic under control they then both started to assist the injured person whilst we all awaited for further emergency services to arrive.

I want to commend their bravery in the face of very real risks to their lives, their calmness and reassuring behaviour to us all at the scene and how well they worked as a team with the ambulance service to try and save the life of the motorcyclist that had been injured. This was a first hand experience seeing how your officers work together in an emergency and I just want to express my gratitude to them for the jobs they do.

Sadly we learnt a bit later that the motorcyclist passed away from his injuries and I know that your officers will feel this sadness after seeing the passion and effort they gave to try and save his life. I wish I knew the names of the officers and the off duty ambulance crew officer that were first to arrive but hopefully you can identify them from what I’ve described and pass on my thanks.

P.S. The traffic officer also gave me a mars bar as I’m a diabetic and I’d eaten my emergency ration of sweets and was needing some further sugar so I owe a mars bar.

Anonymous, Radcliffe-on-Trent

November 2019

I contacted 101 regarding a very “strange” incident that happened to me on A50 whilst driving. The call handler was very understanding and reassuring. She was professional and calm but also had an approachable manner. Unfortunately I cannot remember her name but I would like her to be recognised for the way she handled my call. Thank you

Anonymous, Nottingham

Thank you to the officer who got me a result and my property returned he listened and I’ve got a very speedy result which really means so much to me and my security and on top of that I even was posted a birthday card for my birthday which I haven’t had in years so I don’t know what was said but it’s made a huge difference to my being thank you officer Pettitte It means so much to me and my security having my property returned and I just can’t thank you enough and after the conversation I had with you I hope you will know the peace of mind this brings to me and my life right now. Thank you.

Vanessa, Nottingham

PC Ali in West Bridgford was so kind and caring and calmly dealt with an issue where my daughter was inappropriately approached by a stranger on our street. She was scared and he was brilliant. Thank you so much. You should feel very proud of the work you do and how you deal with the public and your caring professional nature. Thank you

Anonymous, Nottingham

I was very unwell, suicidal at the time and very agitated. The initial response officers were exceptionally calm, compassionate and reassuring and kept me talking and as calm as possible until the triage team arrived.

The triage team were excellent, brilliantly informed and couldn't do enough to help, they were also exceptionally understanding and kind. I was left reassured and not needing a hospital admission which was a very good outcome. You're doing brilliant work, I hope these trial mental health triage teams get rolled out accross the country as they could do a lot of good especially as a&e is not a good place to be when mentally unwell. This service is much better. Keep up the good work its really been appreciated in this case!

Anonymous, Nottingham

Two officers helped me over a significant period of time to deal with an ex partner who was harassing and threatening me. They listened with genuine sympathy and reassured me at all times. It was a horrible time in my life which caused me a great deal of anxiety and fear for my safety and that of my family. They gave practical and clear advice and support through times when I simply couldn't think straight and was too emotionally involved in the situation to see a way out of it. Like many women, I was embarrassed at having ended up in a situation like this but they reassured me that I wasn't at fault and guided me without patronising me. Sadly, the situation was not easily resolved and had to go to court where the ex-partner pleaded guilty. He has since left myself and my family alone. I doubt very much that I would be free of his abuse without these two brilliant Police Officers.  Just a massive thankyou for all your support, good humour and sensible advice. I could not have straightened out my life without you two fantastic Officers. You saved my sanity... well, almost :)

Anonymous, Nottingham

At about 6.30pm my two disabled friends and I (all of us elderly) were caught up in the flood between the Saxondale roundabout and the turn off for Cotgrave on the A52.  The Patrol car stopped on three separate occasions to make sure we all were OK and offered advice.  The two officers were kind, patient and reassuring.  The AA truck arrived at 9.05pm and organised a taxi to take us back to Grantham.  Unfortunately, he got stuck in the flood at Radcliffe and didn't get to us until 10.45pm. Gosh, it was cold! I just want to thank you both for stopping three times to help us on Thursday on a very busy evening for you. Your concern was so reassuring and we all appreciated your help and kindness. We missed Lenny Henry but we certainly had an eventful evening!

Anonymous, Nottingham

I lost my phone over a week ago and with I'll elderly parents and a full time job it's been a nightmare week trying to keep tabs on them till the replacement arrived. Also I'd so many precious pictures on the phone which and I thought I'd lost them forever. Last night a wonderful officer returned my phone to me and I'm so very grateful. Thank you from the bottom of my heart.

Sharon, Nottingham

October 2019

My son was the victim of an assault and theft back in April 2019. From the first moment the unfortunate event happened PC Griffith was extremely helpful and supportive towards both my son and myself.

He has continued to keep us informed on the on going case and he has also quickly and professional answered any questions or concerns that we have had.Thank you so much for all your support.

Rachel, Nottingham

Hello, I'd like to thank Craig in the DBS team, I called this morning and explained my plight to him and asked if they could possibly look at my DBS for me, it had been with the police a little over a fortnight. He said he would see what he could do to get it looked today but wasn't guaranteeing anything.

2 hours later I check it and it's been done, I was at risk of having my job offer withdrawn. So! Thank you Craig for taking the time to talk to me and helping me to resolve this. Brilliant service!

Anonymous, Nottingham

September 2019

On the 15th September, we had to call the police to my place of work after a young woman had been sexually assaulted overnight.

The team that arrived were incredibly professional at all times. When asked to keep their visible presence to a minimum so as to preserve the feelings of the young woman in question, they did so without hesitation. Everyone that had dealings with the team spoke very highly of their calming manner and how safe and secure they made the victim feel.

The Police Force does not get nearly enough credit for everything they do, and officers like those that attended that Sunday are great examples of what police officers should be. Well done those officers, and thank you.

Anonymous, Nottingham

A huge thanks to Mark on the 999 line last night who helped me with the thugs who caused criminal damage & then threaten me tonight. I realised that I’d been quite stupidly ‘brave’ in persuing them, particularly when one of them violently retaliated. Despite being quite shook up, Mark stayed calm, was focused on getting quality information to help find the offenders and displayed a level of professional and courtesy any organisation would be proud of from their staff.

Peter Ball, Nottingham

I was robbed on Forest recreation ground, I didn’t know the other two officers name but PC Rhodes in particular, spoke to me and reassured me everything was going to be okay and made me feel safe and secure, PC Rhodes took a statement off me at Radford Police Station, he offered me a drink and made me feel at ease. I have took what’s happened as a lesson the streets aren’t safe, you think your never gonna be a victim of crime but it takes minutes even seconds to become a victim.

There needs to be more officers like you on the streets, I have met a few officers before but your the only one that was pleasant to speak to and made me feel comfortable and at ease so thank you so much and I’m so grateful for everything you did that night.

Ella Thompson, Nottingham

I would like to thank the two police officers that helped myself and my friend we were having trouble about a mobile phone. The person was very nasty to me and tried to rip my friend off, but the two police men came and the shop keeper soon changed his mind when he saw the police.

I just can't thank them enough.

Anonymous, Nottingham

The police pulled over the lady that ran the red light at the pedestrian crossing I was trying to use when I was really tired on my run. Thank you for doing your job, being nice and making my day better.

I know being a police officer is hard work thank you for caring about the little things. 

Anonymous, Nottingham

Thank you for a ‘safe and well’ check. A very worried family were reassured that a vulnerable family member was ok tonight. We are very grateful. Thank you too to the person I spoke to in the control room for her understanding and support. We know you are busy. A big thank you for the time given.

Anonymous, Nottingham

August 2019

I have had a year from hell with the result of those circumstances lead me to have a mental breakdown and over the last 4 months trying to take my own life on several occasions after 2 overdoses. With no support from the crisis team and other mental health services that should have be looking after me i found myself, again, alone in the world, scared and on the verge of giving up.

This day though was different, different because a young policeman with a heart of gold found me by the river, he took the time to listen to me and promised he would try and help me through this dark stage in my life and flag every service he could so that I received the correct help. PC Brown saved me that day and gave me some strength to get through the next 24 hours.

He drove me to the QMC, spent over an hour with me, reassured me so that I was no longer frightened and did not feel alone and made me feel like somebody actually cared a dam about me. He left that day and as promised kept in touch. He also flagged the services he said he would as the following week several agencies got in touch to offer their support.

My mental health has been seriously bad since my release from prison in April. I was under the care of the crisis team for 4 months, 2 days after my release. I had appointments twice a week with them and left those appointments feeling worse than when I went into them. The mental health services in Nottingham are atrocious and the vulnerable are suffering for it.

The police should not, along with the Paramedics be having to pick up the pieces for the failings of the mental health services BUT they do and if it was not for kind caring people like Adam, I, and no doubt hundreds of others who cross his path, would not be here.

Adam, thank you for being there for me on that dark lonely day and thank you for showing that you wanted to help. You made a big impact on my life that day and I will never ever forget what you did for me.

Hopefully, this goes a little way in letting you know that what you did that day, gave me some courage to fight on and if it was not for you I could have easily given up. Thank you, i am truly grateful.

I hope you have a guardian angel watching over to keep you safe.

Stay safe my friend, god bless.

Anonymous, Nottingham

PC Read attended the home of my Father in Law after my husband found him deceased. We just wanted to thank him for the kind and empathetic way in which he dealt with us.  He explained everything he was doing and why and made it clear to us, his Sgt also attended at one point, he too was very kind and explained who he was and why he had attended (I apologise I can't remember his name).

I'm sure as an organisation you deal with many sudden deaths, but if all of your officers deal with families as well as PC Read you are certainly doing a great job as a force - keep up the good work and Thank you.

Anonymous, Heanor

PC Dyer encouraged me to make a statement and go through with the court process even though I was scared.

I just heard about the young police officer who has been tragically  killed in Reading and it made me think of PC Dyer and how essential and valuable he was at probably the lowest point of my life and I just wanted to say thank you. It’s funny the people that tell you they love you sometimes turn out to be the the ones who hurt you the most. This officer was a stranger and helped me more than words can express. My life is so wonderful and so different now and I just wanted to say thank you for doing the job you do.

Anonymous, Carlton

July 2019

All Police officers and community support Officers are the highest quality 5 star officers that Nottingham and Nottinghamshire could ever have working on the streets. I Will always have respect and admiration for all officers and community support Officers in all areas of Nottinghamshire I couldn't be more happy to give those officers what they diserve they are truly magnificent intelligent honourable willing reliable and confident professionals in all areas of policing.

I personally give all officers a well deserved thank you for your services in Nottingham and Nottinghamshire this includes all plain clothes officers and the 999 and 101 call centre teams. It's a wonderful privilege and honour to acknowledge the perfect examples of police officers work and understanding. Well done all the best a I send all police officers my heart felt love.

Mark Bloxham, Nottingham

Nottinghamshire Police were very quick and very helpful when my motorcycle was stolen in retford. They kept me informed throughout the day and found my motorcycle by 5pm the same day. Even now as the  case continues they are very pleasant and very helpful

Paula Windmill, South Yorkshire

My partner and I have been having some harassment trouble with a former dear friend of ours; we phoned 101 to hopefully sort it out. We spoke to a lovely civilian man named Mark who needs his own special mention, he put our case through as urgent and you guys didn’t hang around! We had PC Barnaby Taylor at the door within a couple hours and I would like to thank him specially. He saw the seriousness of our issue and dealt with it immediately.

Thank you PC Barnaby Taylor for making me feel secure in my home again! And thank you to Mark for rushing it through and making sure the issue was dealt with as quickly as possible.

This experience has helped to restore my faith in our legal system and the police force generally. You hear such horror stories about the plod and I’m eternally grateful that Nottingham’s police force are doing everything they can to protect us. Thank you.

Tia Tomlinson, Clifton

At 12.30pm on Sunday 29th July 2019 I noticed an unknown male in our front garden who, upon being challenged, asked for a drink of water. It struck me as odd so I reviewed our CCTV footage which showed him behaving suspiciously and checking our property. I wasn't sure what to do as a crime didn't seem to have been committed so upon the advice of my wife, I rang 101. They answered very quickly and passed me through to the Force Control Room where they took some details. Within 20 minutes 2 Police Officers had arrived at the house.

They viewed the CCTV footage and agreed that it was suspicious.  Luckily we had a very high quality comprehensive CCTV system installed a couple of years ago. About an hour later PC Doherty arrived and he took a download of footage back to the station. He was very reassuring and said that we had done the right thing in reporting it. Very shortly afterwards my wife spotted the Police Facebook appeal and shared it to a community group she admins which resulted in further shares. PC Doherty rang a short while later to say that they had detained the male in the village and that the quality of our CCTV pictures and being able to get a social media appeal out promptly was instrumental in being able to locate him so quickly. Later that evening PC Aziz arrived with a colleague to take a statement and he later sent me a text with an update.

Every single officer was extremely professional, courteous and reassuring.The speed of the response to what I viewed to be a fairly low level incident was amazing.

Thank you for your extremely prompt response to the incident. You were all very professional, courteous and kept us updated at every step. An absolute credit to the profession.

Anonymous, Loughborough

PC Shinn has been really supportive with the East Leake and Gotham Community Road Safety scheme.  We have had a bit of a slow start but now have a really enthusiastic Co-ordinator and I support with the volunteer recruitment and training. PC Shinn has been really patient with us and nothing has been too much trouble. He runs the training sessions, drops off and collects the kit and provides support at the roadside during sessions if we need it fitting it into his very busy day job as a Police Officer and long shifts.

Speeding is an issue in East Leake and Gotham as I am sure it is in many villages in Rushcliffe so the more we can do to raise awareness and slow motorists down the better. The support we get from PC Shinn is invaluable so thank you.

Anonymous, Loughborough

Whilst working as a double-crew ambulance, my colleague and I were sent to a male who was unresponsive on arrival. Eventually the patient became conscious but was aggressive and threatening.

We were backed up quickly by four police officers, two of whom assisted us in safely transporting the patient to QMC ED. PC Marshall and his colleague (apologies we were unable to recall his name) stayed with us as a crew and the patient until we had handed over to a Doctor. Both officers were calm and diffused the situation well despite the verbal abuse the patient gave them.

Their communication with us as another agency was exceptional. They made a job that could've been extremely stressful for us, that bit easier. Both an asset to Notts Police.

Alice Guttridge, Nottingham

At a time of extreme stress due to localised ongoing anti-social and aggressive behaviour your officers attended and took control of the situation. We felt supported, understood, and for the time being have been made to feel safe. This result has been achieved through the evident experience of your officers. The response of your team was rapid and effective. An obvious very successful allocation of budget.

Your work is much appreciated. It is difficult to place a true value on peace of mind but it is entirely possible to state that your approach and involvement makes all the difference. Many thanks.

Anonymous, Nottinghamshire

June 2019

Given the lack of resource in our area I would like to thank you for taking action at junction 27 regarding the 'boy racers. This is extremely intimidating to local residents and very dangerous when they 'boys' race around the roundabouts and duel carridgeway. So thank you for taking action to stop them taking over our area and racing on all local roads. We really do appreciate your proactive approach.

Keep up the good work in making ashfield a safer and quieter area.

Anonymous, Nottinghamshire

I was involved in a car accident on 26 June on the A631 Flood Road.

Both PC Thompson and his female colleague (who's name and number I didn't get and arrived in a seperate vehicle) were extremely friendly, helpful and understanding. I've never been involved in an accident and frankly was petrified after the experience. Between them and the ambulance staff (who I have also passed thanks on to) they made the experience less terrible than it could have been.

I think it's only fair that I say thank you for their help and professionalism and hope this is also passed on to their commanding officer(s). Both great examples of the sort of supportinve policing I think Nottinghamshire Police should be proud of.

Anonymous, Nottinghamshire

I received a phone call from school telling me my son hadn't registered there (two hours after I had seen him walking to school) when I called the department I was an emotional wreak as you can imagine. Thankfully my son was found IN school! The lady who I spoke to me was so patient with me especially when she told me they had found him (I bet the poor lady had a headache after listening to me!). I have never felt that way before and hope to never go through that again! I would just like to say a huge thank you to her please.

Thank you so much for your patience and kindness on the phone. A million bad things were going through my head and you remained calm, patient and kind.

Anonymous, Mansfield

A group of pensioners were crossing London Road near Trent Bridge when one of our number stumbled and fell into the road. Two of us were helping him back to safety but we could not pick him up. We had just got him back on to the pavement when a police vehicle with several officers pulled up beside us. The officers offered immediate help and got our friend to his feet. He was in some pain so they quickly decided to put him in the vehicle and take him to A&E. We could not have moved him on our own so we were all very grateful for their help.

Doug Pimblett, Cotgrave

I was shopping with my daughter on Monday when we came out of primark we saw a lot of police and a beautiful labrador dog and they were doing stop and searches I don't go into town very often because of the amount of crime there is on our streets and it made me proud to see your officers doing what they were doing and getting a hard time from some I don't think that the police get enough praise for what they do so I just want to say keep up the good work trying to remove all drugs from our streets.

Keep up the work of getting rid of knives and drugs from our streets.

Anonymous, Nottingham

My 15yr old son arrived home from school alone to find someone attempting to break into our home. He called 999 and the call handler did an amazing job of keeping him calm by talking to him until the officers arrived. The officers arrived within 2 minutes of the call and apprehended the man in question. They made my son feel safe until a family member arrived.

Keep doing an amazing job, if it wasn't for our police officers the country would be a worse place to be.

Anonymous, Sutton in Ashfield

May 2019

Following the fatal RTC on Main Street Calverton Friday 31st May 2019, PS Cooper and his team (CIU) were the officers that attended and dealt with the incident. The road had to be closed for several hours to ensure they recovered all that was necessary to determine the events leading up to the tragic incident. PS Cooper was professional, courteous and informative to the local residents, some of whom were sadly impatient about when access would be allowed.

Thank you to Ps Cooper and his team for their work in such tragic circumstances.

Louise Jordan, Calverton

My friend fell in Bridlesmithgate and Richard, together with Gemma and Simon were absolutely brilliant. Sarah was lying in the road, in agony, and was told that an ambulance could be 2 hours.Richard and Gemma took Sarah to A&E and Simon made sure she would not be penalised for leaving her car too long in the car park. All three were professional, concerned and kind. Sarah had broken two bones in her leg and had to have her knee pinned. A very big thank you!

Anonymous, Newark

On Wednesday 22nd May, two young men tried to gain entry into my home, I was upstairs and heard them trying to force my front door open, they then went to the back of the house and I saw them in the garden they then ran to the front of the house and down the road. PC Deane and his partner made me feel at ease, they also gave me valuable advice so I wish to thank them for their help and kindness.

Anonymous, Carlton

On Tuesday on my way home I lost control of my car on a tight corner and ended up in a bad spot in a field in a rural part of Eastern Nottinghamshire about 2 miles from home. I was quite shaken and in some distinct pain. About 8 minutes after that happened, PC Randall, who was off duty and on his way home after his shift, stopped as he was driving past the accident site. After realising there was still someone in the vehicle, he did absolutely everything he could to ensure that I was safe and well, he called 101 and handled all the stuff that I probably wouldn't have thought about doing as driving through hedges and ditches isn't a regular hobby of mine and then gave me a lift home, making sure I was in a safe and comfortable environment before leaving me with some very helpful instructions on what to do next.

I am indebted to him for his assistance and would like to thank him for being a bloody good human being and police officer :-)

Anonymous, Caunton

I have been in contact with Nottinghamshire Police a few times due to being suicidal. I just want to pass on that I'm so so so much better now mentally. I am SO greatful for everything the police have done. Please pass that on. I'm alive because of the officers that came to visit me. If I could meet them in person and thank them that would be fab.. thank you so so so much!

Anonymous, Nottingham

Newark Community first Aid was in attendance at Sconce & Devon Park over the Bank Holiday weekend. We was alerted by a member of the public to a gentleman who had fallen at a nearby public house, we attended in our 4x4, assessed and transported the casualty back to our treatment unit on the park to attend to his minor wounds. Unfortunately this gentleman was only able to provide us with his name as he couldn’t remember any other personal details, was alone & had no ID on him.

We contacted 101 from Sconce Park for assistance to reunite this gentleman with his family. We was very impressed with the whole service from Nottinghamshire Police from start to finish. The call taker was polite, helpful, understanding and listened to us. The same could be said for the police officer who attended and was efficient of enquiries to find the address of the gentleman and then took the gentleman home to ensure he got there safely.

We would like to thank Nottinghamshire Police for their assistance with this incident and quick response to Sconce Park and look forward to working with the force again at events in the future.

Anonymous, Newark

I was involved in a road traffic collision on the edge of the city today and Chris and Jim (I didn’t catch their surnames) attended.I was very distraught and the situation was extremely stressful. They dealt with everybody in a calm, professional and purposeful manner and later came to see me at my place of work but were called to an emergency so later rang me at home to give me some information I required.

I’ve never had cause to be helped by the police but was struck by the two officers approachability and understanding. Two assets to Nottinghamshire Police. The police force do a superb job on limited resources and I was very grateful for their support following the car crash.

Anonymous, Alfreton

April 2019

I would like to say a massive thanks to PC 2770 for taking the time out to individually write to the parents of a group of boys in West Bridgford commending them on the help they provided her with a crime in the area.

This was a fantastic gesture and made the 12 year old boys and parents very proud. I appreciate the police have tremendous pressure and time constraints so to this was definitely going above and beyond. It's gestures like this that enhance the trust and relationship with the police and build relationships.

Anonymous, Nottingham

Two engagements with the police this week - one re a stolen number plate and one supporting a friend who has just come out of an abusive (but not violent) relationship. The officers regarding the latter went beyond anything I would have dreamt of, including taking her to her ex’s house to collect some belongings.

Re to former - professional, courteous, prompt response with follow up re theft of number plate. I know the police are hugely under resources but my appreciation is difficult to express. Thank you

Chris Slade, Nottingham

Crime reported by email, response within an hour and PC visited the house. Accused spoken to and PC reported back to me. Fast, polite and effortless. Thank you.

Claire Iwanejko, Mapperley

At the beginning of April the above two officers went above and beyond the call of duty for which I am extremely grateful. My Aunt who lives off Nuthall Road had been in hospital for six weeks and her neighbours became worried because they hadn’t seen her around.

My aunt who is 92, extremely independent and a very proud lady was unwell and so had been hospitalised. The two officers checked the house and found the back door insecure and went into the property which obviously was empty.  They managed to get a telephone number for my sister, called her and eventually got in touch with me.  I was able to speak with the officers and assure them that my aunt was in good hands and that it was very kind of the neighbours to be so worried.

The officer's managed to secure my aunt's house and all was well.  My aunt is doing well but is in respite care at the moment.  I was very grateful and impressed with the officers kindness and professionalism.  I am sorry it’s taken so long to say thank you but I do so now.  Thank you.

Anonymous, Hoveringham

I contacted initially SYP regarding a concern for an employee, the incident was passed to Notts police as I am in your police area. PC Steve Porter attended and yet again he was fantastic and a credit to the force. He was polite listened and helped sort the situation.

Anonymous, Nottingham

I feel I had to write this letter as in the past we have been let down in the countryside of Nottinghamshire concerning Rural crime. I am a gamekeeper and get the feeling the police seem to want to scare people away rather than to catch them, I’m getting problems weekly with hare coursing, 4x4’s running on crops after deer at night, shooting with air weapons and badger digging.

But today my faith has been restored as I had three youths digging badgers, so I rang 999 and got a positive response. While I was waiting for officers I rang my local beat officer who told me he was not on duty but would come and assist, which he did and was a big help, corresponding with the other police officers and catching two out of the three youths, all three were apprehended. I just hope that this was not a one off and Notts police are starting to listen to us out in the countryside, it’s getting more like the Wild West at certain times of the year! So just to say thanks to my beat manager and the other officers that attended. GOOD JOB!

Anonymous, Nottingham

I would just like to show appreciation for the police officer I see patrolling Canal Street Nottingham almost every day on my drive home from work at approx 4.30pm. I want to say thank you and I see you. I appreciate everything you are doing for the community.

Anonymous, Nottingham

I just want to take the time out and say a massive thank you to PC Lewis,  from day one right up till the last he has been brilliant in handling what was a very difficult situation for my daughter and us as a family. His calmness and professionalism during the whole incident needs to be recognised, so many are quick to judge the police these days and only seem to speak of wrong incidents and yet know one seems to heap praise when it's due hense this email.

PC Lewis is a credit to the force so please pass on our thanks for all his help and patients and he's support and may we take this opportunity to wish him well in his future career. A true gent and general all round nice guy.

Philip Brown, Newark

March 2019

I was recently harassed and abused by a young guy in a car. As a consequence the guy followed me home and later came back to cover my car in eggs and flour. I reported the incident to the police because it really unnerved me and left me feeling vulnerable. I didn’t expect anything to happen post my reporting the incident but soon after I received a phone call and a visit from PCSO Gealy and a colleague. They reassured me, gave me some useful advice and left me feeling much more comfortable. A big thank you to all involved, including the original person I reported the incident to.

Glenda Stace, Bramcote

I just wanted to congratulate all involved in Operation REAPER as a Hucknall resident I noticed an arrest happening one evening which was part of this operation. The results are quite outstanding! I Have had an increase in my community tak this year like everyone else and if results like this can be repeated then I consider it a relevant increase. Well done!

Michael Murray, Hucknall

Thanks to the police officers that carried out a welfare check on my student daughter in Lenton on what would have been a busy shift, last night. Her phone was disabled due to inputting the wrong code and  subsequently 'butt dialing 999'. I'm sorry that your resources were stretched but as a mother very touched and impressed that you took the time to check that she was safe.

Anonymous, Barnsley

I rang so upset and distressed about my neighbours next door. It was a small problem however due to my anxiety it was having a massive effect on my life.

I rang in the early hours of the morning and I was very upset. After telling her the problem she talked me through the process and asked for my details all the while trying to calm me down. She told me about how she sometimes has similar problems and that she understood me. After taking all my details she spoke to me for a while telling me what I should and shouldn't do and she put me completely at ease about the whole situation. I finally felt like someone was listening to me and helping me.

I was completely calm after our phone call and I managed to go straight back to sleep - a rare occurrence. The day after a police man was sent to my next door neighbours to give them a warning. They rang me beforehand and explained to my house mates exactly what was going on.

I feel so much more at ease in my house now and this has had a massive impact on my life. I know it may only be a small problem to some but a calm talk and the sense that someone actually cares has made a massive difference. I cannot thank this woman enough.

Thank you so so much for taking my small problem seriously. Although it was only a noise complaint, my neighbours were having a massive impact on my life and my health was deteriorating. You spoke to me so calmly and kindly and put me completely at ease. I feel so much more comfortable at home now, thank you so much!

Anonymous, Nottingham

I would like to say a huge thank you to the female police officer who helped my daughter in the early hours of Tuesday morning. She had been out and had too much to drink and ended up falling into the tram lines. This fantastic police officer got her up and took her to A&E then went back to collect her friend to sit with her. She spoke to me (180 miles away) twice. It was so reassuring. My daughter has been back home with me since and I hope will not get into that vulnerable state again.

Anonymous, Bury St Edmunds

I'd like to say thank you to the officers that stopped me as I had not seen them when turning into Oxclose lane,causing them to take evasive action. The officers where very polite and professional and pointed out my error and also I felt that they gave a good example of helpfulness to two of my sons who where in the car helping them to have trust and a positive feeling towards police.

Peter Hurst, Nottinghamshire

February 2019

Unfortunately I had an accident on the A1 Elkesley which resulted in me being hit by a heavy goods vehicle. After the car coming to a stop in a ditch and in shock, I phoned the Police and PC Merrygold and his colleague came. I’m very thankful to both officers as they did a wonderful job in helping me with what I had to do after the accident with collecting insurance details etc as where I was in shock and having never been in an accident, my head was all over the place. I honestly can’t fault them, they honestly made my day that little bit better after what happened. Thanks very much guys.

Anonymous, London

I would like to say thank you to the officer who attended to an incident of bullying / harassment and online intimidation from a school child to my daughter. It requires old fashioned policing where a ‘word in their ear’ did wonders. Advice that bullying is a crime, and that next time further sanctions will be taken.

It really did need someone with excellent communication skills, common sense and empathy which the officer had in bucket loads. The officer was amazing!

Anonymous, Nottinghamshire

I would like to say thank you to two of your fantastic PC's that helped me with an incident with my son (who has special needs), on the A1. They were very sympathic, understanding and helpful, the relief I felt when i could see they understood was immense, I can't thank them enough. Nottingahmshire Police should be very proud of these two police officers.

Thank you so much, you were both amazing, your compassion and understanding was such a relief, I can't thank you both enough!

Anonymous, Nottingham

I lost my brother in a house fire August 2018. DC Andrea Brown has been amazing at supporting me for many months ever since through the many overwhelming processes I have had to go through and being there for us at the inquest last week. Andrea has kept in touch throughout, giving guidance as to what will happen next etc. and finding out information when needed. It has been such a difficult time but Andrea has consistently made things easier to bear, genuinely putting us as family first.It is so refreshing to know that there are people such as Andrea out there who really want to help. Thank you so much Andrea.

I would also like to add that all police staff we met on that terrible day were absolutely brilliant. Everyone made themselves approachable and supportive. Thanks also to DS Swain for conducting the initial interview at the scene with such sensitivity, patience and calmness. Thank you so much for your support on the day and the months of investigation etc since.

Louise Alexander, Ravenshead

On January 27th, I had a car crash near Rufford Ford. The two police officers who came out were brilliant and I wanted to thank them for how warm, friendly and professional they were. They really looked after me and made sure I was okay, even calling me afterwards to see how I was.  I think their names were PC  Dowert and PC Olliver. It was absolutely freezing and they had obviously had a busy morning already but they were wonderful.

I just wanted to thank them for their brilliant service and if it’s okay, I would very much like to post this publicly on the Nottinghamshire Police website - they are exactly the kind of police officers you hope to see on a terrible day.

Mel, Ollerton

Just wanted to say a personal thank you to the officers who attended the maternity ward at kingsmill hospital late Thursday night 07.02.19. You were very kind and professional. All the midwives were very impressed

Anonymous, Mansfield

I just wanted to say a huge thank you to the officers who responded to an incident at the John Cockle in Mansfield in the early hours of Saturday morning as there were a few individuals shouting and causing a disturbance. The team responded quickly and professionally - and the local community was very thankful. Thank you!

Anonymous, Mansfield

January 2019

My friends and I were involved in a car crash on Saturday night (26/01) and my friend's car was a total write off. We were going to have to wait up to 5 hours for her insurance company to come and take her car away and in the cold and rain that was far from ideal. The two policemen who came to the scene were absolutely amazing, they were so lovely and helpful and really helped to calm us all down so just want to say a massive thank you to them both, they truly deserve the credit as they even dropped us off to our friends house close by, they didn't have to do that so we are all honestly so grateful!!

Thank you again.

Anonymous, Cambridgeshire

This relates to an incident involving a young female (18 I think) on Friday morning (approx 3 30am) around the entrance to Broadmarsh Shopping Centre on Collin Street.  I was the person who dialled 999. My friend and I had encountered her and her partner and she was in an extremely distressed state.We tried to talk to calm her ourselves but eventually realised that we needed support since she was threatening self-harm and we called the police.

My reason for this thank you is the sheer professionalism of everyone involved, from the 999 operative to the officers on the scene. Whilst only one person was in distress, the police were dealing with 4 people who had been drinking and their ability to bring the situation with the young female under control so quickly, coupled with their approachability (both over the phone and on the scene) was a great reassurance to my friend and I. This may well have been considered a "routine" night-time situation for the police but the way in which it was handled was greatly appreciated.

Anonymous, Nottingham

I have a mild learning disability and was a victim of fraud in 2018.

Jason was amazing with me, he explained to me about the statements me and my mum had to make as she was a witness. Then obviously I would have to take the case to court and so we did. I was doing it via video link as I was scared to face the person, Jason explained it all to me what would happen, he calmed me down when i needed it the most and he was amazing with the support he gave me. I am not sure if my mum ever emailed his boss so please tell him or her that Jason is an absolute star and a credit to you're head quarters. He did an amazing job with me, keeping me up to date with the case.

Please tell Jason that I have now settled into a relationship with someone and thank you for the all the advice that was given to me :) Please tell his boss that Jason derserves some kind of medal for being a fantastic police person :)

Anonymous, Nottingham

What a credit to your team !!

Real community spirit, I alway feel PCSO Freeman has our community interest at heart, my boot was open on my car for instance and he came and knocked on my door and alerted me to my forgetfulness.

Many years ago they saw my grass on fire and ran straight in and put it out they then knocked on my door telling me what had happened outside.

Thank you PCSO Freeman I know the force is under pressure but credit where it’s due amazing job.

Austen Blakemore, Stapleford

I'd like to say thank you to the PC and his partner who assisted my cousin Ann Smith and myself with a RTA on Saturday 12 January.  They showed care and understanding and explained clearly all information needed. I was sent to the hospital for checks and the PC very kindly rang me later to check on my progress.  We cannot thank him enough, a very caring gentleman. Top marks to him and the police for prompt assistance.

Susan Thorpe, Mansfield

On Wednesday 9th January 2019 my house alarm was set off. This was later discovered to be as a result of a zone disabling setting, failing to operate correctly; this has now been dealt with.

May I firstly apologise for using up valuable Police resources and time, on what transpired to be an alarm fault. At around 4:05pm an officer attended the property; my wife and I were both out. The officer did not just knock on the front door as he could easily have done, he climbed over gates (no easy task), accessed the rear of the property, checked all doors, looked through windows and essentially did not leave before he was fully satisfied that there had been no apparent forced or unlawful entry into the house.

I know this because it is all captured on my CCTV cameras recording activity around the premises. I'm sure the officer will say that he was just doing his job, but to be so thorough and professional is a credit to him personally and the Force/Service as a whole.

Please pass on our thanks to the officer who attended, his efforts are greatly appreciated.

Anonymous, Newark

Firstly, the call handler that took my 999 call and was by far the best of the other services I had also tried that morning who had failed to help me (Ambulance and Fire).  She stayed with me on the phone until the first car had arrived and kept me calm. She was wonderful and I will never forget her patience and understanding.  The Police Officers who came to help us were superb in every way.  To be honest, the actual proceedings are a bit of a blur, but I know I felt hugely supported.  When an ambulance was unable to get to us quick enough, between them, they took my mother in law in the back of their car to QMC.  I was also driven to QMC, and was looked after whilst they found out where my mother in law was being kept and then I was taken to her.

Imagine my surprise when Inspector Grimwade rang me the following day to check on how things were and also to say that he felt he had left me prematurely. I told him that he went above and beyond to make sure we were looked after and will be forever in their awe and debt.  It also meant the world that the Inspector wanted to know how my mother in law was doing by ringing the next day. Your team were an absolute credit to the Police Organisation as a whole when both of the other services had been of no help whatsoever.  I cannot praise them enough for their calmness, fortitude, strength, professionalism, initiative, care and consideration.

Thank you for all of your help and support on such a traumatic and stressful morning.  Without you, I just don't know what we would have done.  You are all angels in uniform and we are all in your debt for ever.  Please keep up your fantastic work as you are a credit to your organisation and such a support to your community.

Clare Lees, Radcliffe on Trent

We had our caravan broken into, slept in and considerably damaged one night. PC Nicholls, with the help of the forensics team, worked in a professional and conscientious way to solve the crime. Throughout the last 9 months he kept us informed of how the enquires were going on.

He persued the criminal (of no fixed abode) ending up with an arrest, and conviction. Excellent Police work.

Thankyou, we really appreciate what you have done, and delighted with the outcome. Nice to know that criminals do get what they deserve.

Anonymous, Newark

My son is at Notts University and he works at a bar in the city. He finished work early hours Saturday morning and walked home, he was approached by a man with a knife and ran away and called police for assistance. They took him home and later apprehended the man with knife.

Thank you very much for helping my son.

Anonymous, Hailsham

The control room staff was able to calm me down as I was shaking after the incident. An officer went out to see my friend to make sure she was okay and sat with her for about an hour talking to her and calming her down.

Both myself and the lady they helped would like to say a big thank you for the help given and I can't thank you all enough for the help and the support on the incident.

Anonymous, Nottingham

At the time I thought I had an intruder in the house in early hours and was petrified I had my mobile phone at the side of bed and phoned 999. kept me calm Police arrived. I then found my partner was called in an hour later than usual to start work and it was him moving around in the house. I felt very silly then, but at the time I was so frightened, and to have some one there straight away made me feel calmer. I was a bit shocked so I really want to say Thank you, and sorry for any trouble caused.

Anonymous, Hucknall

My family and I broke down just off the flyover in Clifton and three officers spotted us with our hazards on. They pulled over and did everything they could to help! They managed to get the car moving and even drove the car and us home. They couldn't do enough to help! And with two frightened kids in the back, words really can't express how much we appreciated their help! Absolutely lovely group of officers.

Anonymous, Nottingham

I would like to thank the two police officers, plus the control room staff, who helped to find my husband. He suffers from Alzheimer's and had driven off in the car without me from Southwell. He was found safe and well on the A1 layby at Tuxford. I was also able to continue the journey home because they gave me a lift in a police car. This happened yesterday mid to late afternoon.

Thank you for your professional and caring handling of the situation.

Anonymous, Doncaster

I do feel I owe you an apology for wasting your officers time but I'm truly grateful and impressed by the way you all took my anxiety seriously and went out of your way to check my granddaughter was safe. Thank you very, very much.

This evening, I noticed  an elderly lady walking near the  junction of the A614 and the A60 at Redhill. Knowing ther were no residences nearby, I approached the lady and found she was confused and wanting to make her way to visit her daughter in Mansfield, some nine miles away. I offered to take her there, but she insisted she was going to walk and only allowed me to take her to the A60, asking me to let her out of my car, which I did.

I called the Force control room to report my concerns for her welfare and after taking details, the control officer told me she would dispatch an officer immediately to assist me. I followed the lady until a dog section officer arrived and helped the lady into his car. I subsequently received a phone call from the Force control room to advise me the lady had been safely returned home.

I just wanted to thank your control room staff for their help and the update as to the outcome of the incident, as well as the officer who attended the scene and dealt with this situation so kindly and professionally.

Great teamwork and a good outcome for a vulnerable elderly person.

Jean Cragg MBE, Hucknall

December 2018

My Dad has dementia and had become violent, lashing out at my mum and brother thinking they had kidnapped him. The police officer attended the house around 6 in the evening, he was superb, showing patience and kindness to Dad and playing a large part in resolving the situation. Unfortunately it happened the next day meaning Dad is in hospital waiting to be assessed and moved to a suitable care home.

Gareth Brown, Nottingham

The officers attended the children’s home to deal with an incident, the officers where extremely professional and had a positive effect on the situation. They gave extremely professional advice despite the provocation the experienced. They took the time to offer support, advice and help de-escalate the situation, provided a great service and deserve recognition. We are extremely grateful for the support and help given.

Thank you! I know you don’t get many thank-yous, or well-dones but you guys are great and deserve recognition.

Anonymous, Alfreton

Nick is our school's community PCSO, nothing is too much trouble for him. So when I approached him to ask if he could help the whole school to cross over the busy Canning Circus junction after our pantomime visit last Wednesday evening, he jumped at the chance to assist us. This he did in true professional style with some of his colleagues. We really do appreciate his help and the assistance the police give to school ensuring that we are as safe as possible whilst out and about.

Thank you and Merry Christmas from us all at Mellers!

Melanie Holton, Nottingham

I want to thank both officers 3571 & 3888 for helping with my mentally ill mum in a crisis. They were incredibly helpful, professional and personal by treating my mum with respect, even when she was unpleasant to them. I understand the police service is over-stretched and aren't best suited to deal with mental health issues but they helped resolve the situation and support us in getting my mum the help she needs.

Thank you so much.

Anonymous, Newark

I saw a TV program where an officer helped a guy regarding having no finance for electricity keycard. She and her fellow officer were brilliant in assisting the guy. She spoke of her situation as a child and her mum briefly, she is a credit to her family and the police. Fantastic to see that their are really kind people out there, great advert for the work every police officer does and makes one ponder the risks they take on our behalf and yet, there is still capacity to be so kind.

Apologies, regarding taking your time up with this. I just thought it was so endearing that I had to comment.

Anonymous, South Lanarkshire

On Saturday around 11.15 there was a shoplifter who had been detained I called 999 the conversation was very limited due to the struggle however the call taker listened and the fact that I had to put my mobile in my pocket stayed on the line I was able to continue the call minutes later the call taker was still there.

Also the officers that attended were exceptional in there professional approach.

Anonymous, Leicester

November 2018

On 28/11/2018 two incidents were reported to Nottinghamshire Police by myself. Two officers attended immediately and throughout they were very supportive, professional and nothing was too much trouble. I would just like to say Thank you for their time and support.

Helen Eves, Newark

If PC Cooper hadn’t of been so observant and professional I would have ended my life. PC Cooper was called to my home on a suspected suicide, I had in fact had two failed attempts in the previous seven days, which he did not know.

Against my opinion and will, PC Cooper saw the signs and made sure he got me to hospital where over a period of four months of mental health treatment I got the help I needed, without his intervention I would most definitely had a third and final attempt.

I wake up every morning and say thanks to PC Cooper, I’m a million miles away from where I was in those dark days in March, and I’m even looking at getting back in to work.

Paul Frost, Nottingham

PC Gilbert was the first person to respond to my call to 999 after I was involved in a car incident that quickly escalated to where the other party came after me with a knife.

Once on the scene PC Gilbert took time to calm me and take the details of the incident from me. I received a call from him later that day with an update of their investigation and was in the station the following day, to give my statement, so he could quickly progress the investigation. Shortly after I was contacted by Amanda in witness support, who was impeccably professional and so supportive. I was given regular updates on the progression of the case by both Amanda and PC Gilbert.

What really stood out and impressed me was how PC Gilbert always perfectly balanced a high level of professionalism, along with an honest empathy for the situation I was experiencing. I never felt like a statistic or  hurried along when he was talking to me, It genuinely felt like he understood that sometimes I just needed someone to listen and help prop me up.

On the day I was to be a witness I was very anxious and I saw PC Gilbert at the entrance to the crown court, again he greeted me with a warm smile and colloquial language, I believe he saw how anxious I was and gave me a few short words that were a great support.

PC Gilbert is a new edition to the police force and, in my eyes, was a shining example of what we all want our police force to be, determined, professional but also the support we need. I am very confident that he, along with his colleges, will make a real positive difference to Nottinghamshire.

If you treat all the people you help like you helped me, your change in career will have been worth it a thousand times over, and don't worry about the handwriting.

PC Gilbert..... Thank you!

Nigel Howard, Chesterfield

Both officers attended a domestic problem at our home. They were very calm, helpful and professional and dealt with matters without fuss ensuring a positive outcome. They are a credit to the Force.

Thank you for your calm and helpful demeanour and for ensuring that our daughter was safe and that we were able to retain our dignity.

Anonymous, Nottingham

While my husband and I were abroad my 18 year old son suffered a severe tyre blow out in your patch.  PC Griffiths and PC Lingard assisted him and went well beyond their job requirements to ensure he was safe.

Having seen the blown tyre and images of where the break down occurred, on a busy motorway, we are deeply grateful for the PC's kind help.

Please ensure the Chief Constable is made aware of what they have done, going so far as to actually fit his spare tyre on for him before it got dark. In truth, though we have shown our son, we don't know if he could have managed it for the first time by himself.  He certainly would not have been safe doing so in the location the incident occurred.

We would very much like our sincere thanks to be passed onto these fantastic men and their most senior manager congratulated for having such excellent, considerate professionals in your force.

Anonymous, Norwich

The fire service and police worked well with each other for a gentleman in cardiac arrest, great team work from all the police at Harworth police station. It was a pleasure to work with such a professional group.

Terry Rose, Doncaster

At the Lil Pump concert at Rock City, this police officer was fantastic with me personally and others attending the event. This as I had to catch the first train home but my bag was still in the arena which had been evacuated. So as you can imagine it was a very difficult to get my bag but the police officer tried his hardest to help me get my bag.

Eventually I was able to get my bag and still was able to get my train. I felt this wouldn’t have happened without the work of this police officer.

Anonymous, Nottingham

Sgt Jardine and a large number of officers assisting him including PO Tynen saved my life on the 17th October. Thank you to the helicopter and the search dog team for their help in locating me in clumber Park when I was at a very vulnerable point and had taken an overdose.

Thanks to their quick work and being so kind to me, I was taken to hospital by them and they managed to reverse the damage I had done. They saved my life that day and I am forever thankful.

You're amazing officers and what you were confronted with that day must have been frightening to see. Thank you for being there and making sure I made it through and going the extra mile to get me to hospital and supporting my husband like you did.

Anonymous, Nottinghamshire

My daughter Izzi was at Rock City on Friday night when a flare was set off in the crowd. The police and emergency services were called and looked after those affected including my daughter.

One of your female officers then walked her around to my car from the venue to tell me what happened and ensure she was safe. So a really big thank-you to her and to you. Please keep up the good work and don't ever let your officers think that we don't appreciate what they do each and every day because we do.

Dermot McKeever, Radcliffe On Trent

October 2018

On 1st October 2018 my father in law died in Carlton, Nottingham and PC Fitzgerald attended. Throughout the evening he dealt with all members of our family in a professional and courteous manner.

He never complained about being kept on duty to deal with the death and was very considerate and helpful. Although the conduct of the ambulance service and the doctor was poor PC Fitzgerald was exemplary. I hope that you consider this officer for a commendation as this part of Police work is very important for members of the public who, in their hour of grief can rely on the police to assist and help them through a crisis.

PC Fitzgerald went way beyond his duty and I hope you reward this officer as he showed the police service to be kind and caring and in the days of the police getting a bad press it is this sort of action that gives the public faith in the police.

I hope you will say thank you to this officer as he was a credit to Nottingham Police.

Steven Lambert, Derbyshire

Thank you to these officers for their professionalism and friendliness, when I had a blowout in my HGV on the Northbound A1, at the Worksop exit. I feel these officers should be recognised, even if only a Well done from their superior officer. They’re a real credit to the service.

Anonymous, Hartlepool

Officers listened to me when I called and offered appropriate help and advice. Officers patrolled the area thoroughly and numerous times and within a short time of me making the report. I felt I was taken seriously and felt reassured.

The matter was dealt with shortly before officers arrived but they still patrolled the area thoroughly before leaving. I hope this wasn’t seen as a waisted journey, it was deeply appreciated, thank you so much for your reassurance.

Anonymous, Nottingham

May I express my gratitude to PC 3969 and PC 3779 stationed in Riverside for helping me when I was involved in a car accident near BBC on Saturday 29th September 2018. I was very impressed by their effectiveness and understanding when they handled the accident, especially when my car couldn’t start as the battery went flat. They quickly called the Roadside Breakdown Cover, and in the meanwhile they helped me charge my car.

Due to their quick thinking, I was able to drive off and the road was cleared in less than 10 munites. I was humbled by how supportive and authentically caring they were. I feel fortunate to have the police officers in our community. They are a credit to Notttingham Police. Thank you very much.

Anonymous, Nottingham

September 2018

I had broken down in my Audi A4 (silver) and the group of officers arrived shortly afterwards by chance but helped by moving my car to a nearby lay-by so safe and let me and my six year old son sit in their van and gave us a drink and helped me contact a breakdown service as I was struggling to find the phone number. They even gave advice what they thought was wrong with the car and were very friendly and caring throughout. Please can you make sure you pass on my thanks to them as they were brilliant to us.

Anonymous, Kirkby-in-Ashfield

Two officers rescued my two dogs after they had escaped from my back garden. I'm so grateful to them for finding them because the outcome could have been a lot different. So thank you!

Natalie Henson, Nottingham

Thank you Notts Police for listening to my tale about my dog and how he was run over because of  another dog out of control forced him onto the road.Thank you for turning up promptly to try and stop a neighbours repeat offender escapist dog doing the same to someone else's dog or worse, to a scared child! And for understanding that a dog does not have to be aggressive but simply choatic to be dangerously out of control. I thank you for trying to talk sense into the undeserving dog owner.

Jane Crawford, Sutton-in-Ashfield

Both PC Pole and PC Cuatrill attended a call for service following a drink driver smashing into four parked Vehicles. Not only did they attend very quickly which was really appreciated, as this enabled the driver found in a nearby house and then subsequently arresting him. A fantastic result getting a driver that is clearly a danger to the public.

But throughout, they were both pleasant, calm, courteous and understanding. They explained everything that was going to happen and maintained their promise to update all. Which they did diligently. All traits that is expected of police officers, however, to get this service in a time of turmoil in a small village which had a huge impact was a true credit to the constabulary. Thank you Guys.

Tea and cakes available anytime you are passing. The only thing that could have been improved was PC Cautrills Beard needing a trim. Lol. Seriously thank you. Also noted was the lack of response from local cops. Clearly busy at the time.

Kettles on when passing.

Anonymous, Nottinghamshire

Just been watching a program on TV about Nottingham police and I just want to say what a lovley woman Nadine is she is a credit to you x

Anonymous, Leicestershire

Thanks to CC Craig Guildford for re-establishing the schools liaison Officers - Now SEIO. I met with our new SEIO this morning, PC Dave Blundell and had a great meet to share ideas and understandings. We had a great relationship in the past with the Police and wish to do so in the future. It is good to see the Police back on early intervention and in the community.

Tom Hyland, Beeston

Just restored all faith in our police...after my daughter having her drink spiked and handbag stolen on 16/9 just the phone call and all the information taking from me has made both my daughter and myself feel like somebody does care about this awful crime. PC Faulkner is a credit to Notts police. Can I also say the lady who I spoke to on 16/9/2018 who actually detailed  the initial phone call was also a credit to Notts police (sorry didn’t get a name).

Anonymous, Northants

Thanks to the Traffic Officers on M1 near Trowell services, Monday 3rd September. They pulled over a red car full of drunken men who threw bottles at other cars, both at the services, and on the M1. The men were also making vulgar remarks at all other nearby people.I thought that they were brilliantly efficient and caught the men very quickly. It was most pleasing to see justice being served.

John Wilding, East Yorkshire

PC Humphries came to my aid on Monday when my adult heroin addict son had a violent rage.  He was absolutely fantastic, he was calm, handled the situation with ease and was my knight in shining armour.  I would like to thank him most profusely, I was a wreck when he arrived and thanks to him was calm and collected by the time he left.

Anonymous, West Bridgford

Our house was broken into whilst we slept and our car, computers, handbags and purses stolen.

PC Sanders and PC Dean immediately attended our property that morning when we called for help and supported us through the immediate aftermath.

PC Copley has supported us afterwards in keeping us updated with the arrest and impending trial of a suspect as well as providing and offering other sources of victim support.

A huge thank you to them, and the entire police force, for such prompt and effective support.

We were so impressed (and humbled) by how respectful, empathetic, attentive, supportive and authentically caring these three officers have been (and PC's Sanders and Dean were at the end of their night shifts).

This was a traumatic event for our family - but instead of feeling insecure and threatened we are left feeling blessed and fortunate to live in a community and society where security, personal property and safety are placed at such high value and treated so respectfully.  It is with a great deal of thankfulness and a degree of pride that, whenever I speak about this event, the first thing I can say is how excellent and supportive our police service has been.

This is because of who you choose to be as people and the values you represent together.  You make peoples’ lives better and you make our society more valuable and stronger.  My family cannot thank you enough for everything you have done for us, what you represent and for what you continue to do for our community.

Gareth Gibbon, West Bridgford

August 2018

I ended up being stranded in Nottingham (a city I have never visited before) looking for somewhere to stay for the night due to my last train back home to London leaving some 10-15 minutes before I arrived in Nottingham on a rail replacement coach from Derby.

With being the August Bank Holiday weekend all of the hotels in Nottingham city centre were fully booked and I was literally at my wit's end had it not been for the advice of the female member of Nottinghamshire Police staff I spoke to on the phone plus the two brilliant receptionists at the Best Western Hotel in Nottingham city centre who tried and tried and eventually managed to find me a cheap Bed & Breakfast place in Beeston which was in the end was perfect and somewhere I could stay overnight in safety before getting my train from Nottingham back to London the following morning.

Anonymous, Surrey

After being assaulted, PC Fitzgerald handled my case and really helped me to bring it to a successful conclusion. All through the process I was kept fully informed and I would like to thank him for his understanding, time and patience in resolving the matter in a short time while still giving me time to think about my options.

Thank you for all your help, time and advice on resolving my case it was very much appreciated.

David Evans, Nottingham

Jack was involved in an initiative in the town centre and saw my son  aged 16 in town late Friday evening after finishing a shift at work and took the time to ask him if he was alright and what he was doing, on ascertaining that he was walking to meet me, Jack kindly walked with him and waited until I arrived.

Jack Thank you for taking the time to check my son was ok and for waiting with him until I arrived and explaining to me what initiative you were working on in Mansfield.  You were extremely courteous and helpful and a credit to the force - thank you for making Mansfield town centre a safer place for our young people.

Louise Williams, Mansfield

We would like to say thank you to all the officers who came out Monday 13th August when we found our next door neighbour had passed away suddenly. They had to break in to confirm our fears. They were all very kind and helpful. Special thanks to the new P.C. who was only on his first day having only passed out on the previous Friday for the empathy he showed and advice given in such sad circumstances. Thanks again.

Jackie Stirland, Mansfield

PC Nicholls assisted in a neighbourhood conflict in Newark in an extremely thoughtful and dedicated manner. It is really impressing how hard-working and helpful police officers in Newark are. Lots of gratitude.

Anonymous, Newark

July 2018

Thank you to the two police officers dealing with a vulnerable gentleman in Mansfield town centre at 9am. They were very understanding and caring to the guy, who was heavily under the influence of something. They didn’t lose their cool, gave him water, reassuring him all the time. Well done!!

Anonymous, Mansfield

We arrived at Hickling Court to find our brother in law had died alone and probably a few days previously. PC 3481 especially showed such care and compassion to all concerned whilst performing the tasks she needed to. She guided through what needed to be done, gently and reassuringly. Many Thanks for such help.

Keep up the special work you do:)

Anonymous, Nottingham

My son went missing Saturday night, the speed they attended to my house was phenomenal. The empathy, professionalism, speed in which they operated in helping me to keep me calm (reasonably I was frantic) was beyond words.

The two officers were second to none in helping., I will be eternally grateful. I believe they went above in beyond their job with their caring nature in helping. Luckily my son was found.

Thank you so very much! You prevented what could have been a very different ending with my son and his safety.

Tracey Crosby, Mansfield Woodhouse

Both call handlers were very reassuring when I called to report a dog left in a car at Morrison's, Netherfield. The owner of the car/dog then started taking photos of me whilst i was on the phone to you.  The Officers were with me in minutes and called me back to assure me they had made him delete the photo.

Thanks for the prompt, efficient service and for reassuring me as I felt quite vulnerable.

Anonymous, Gedling

My wife and I were, along with many others, trapped in the tailback on the A1 following a fatal collision. We were there for approximately five hours in high temperatures.

Despite the very difficult circumstances, we were very impressed with the way your staff dealt with the welfare of those delayed for so long. The information provided by air support and on social media was very helpful and went a long way to calm a minority who were becoming agitated.

The distribution of water by officers was carried out efficiently, with good humour and also providing us with information.Those involved should be proud of how they dealt with this incident.

Anonymous, Cambridgeshire

I tried to contain burglars inside neighbours house until police arrived but got attacked with a machete. A police car took me to hospital. The officers arrived very quickly including a dog handler and dog, all of the team were fantastic and professional as well as sympathetic to our needs. We have been kept in the loop as to what is happening. Nothing but praise to EVERY one of them. Well done.

Anonymous, Hucknall

Lucy attended the sudden death of my mother and must be commended on the way she carried out her duty at a sensitive time.She was caring polite and professional and all the family would like to say thank you.

Alec Hoyland, Retford

My car was broken down on the A46 slip road they drove past and then immediately came back to assist me. Moving my car and making it safe for not only me but other road users. Keeping me calm at all times and handling the situation with such professionalism and care and keeping, dare I admit, an old lady safe and secure.

Not only did they do this they knew that I had been waiting for the Recovery for over an hour and a half and was still some hours away. They then out of the kindness of their hearts changed my tire for me something more than I ever would have expected.One of the poor officers cut his hand whist doing this but never moaned or complained and carried on. I was so worried however he just carried on and told me he would be ok.

Once they changed the tire they then advised me of all the things I needed to do and then made it safe for me to carry on my journey.

I wanted to give them the only cash I had on me (£10) but no way would they take this I just wanted them to know how much what they had both done had meant to me.

 I just can’t thank you both enough it was not a nice experience however you gave me faith in human kindness.

Linda Davies, Nottingham

There was an incident were as I got into a friends car and accidentally banged another car. The man said I damaged his care. PC Bostock was fair, understanding and fully investigated the situation.  Well in the end I didn’t damage the car, PC Bostock did a fantastic job and I truly have all my faith in what Nottinghamshire police do. So thank you officer.

Anonymous, Bilborough

June 2018

Thank you for your help and kindness at an upsetting incident for my wife, dog and myself.  Could not have done more.

Keith Wright, Newark

I reported my 87 mother-in-law who suffers from demetia, missing.  Within half an hour I received a phone call saying she had been located at Mansfield Bus Station.  PC Williams attended to check on her welfare.  I want to say what a proffessional and caring attitude she displayed.  I would also like to say thanks to the other staff involved, from the call handler to the sergeant who instigated enquiries.  Everyone was really helpful. The police get so much negative comments these days, it was refreshing that my experience was very different. Thank you.

Anonymous, Newark

I would just like to commend all the officers involved in the search for Ryan Evans at Westport Lake over the past few days. I do not know Ryan or his family but as a mother, you automatically feel their pain when you know what the outcome is likely to be. I cannot imagine what the officers have gone through as undoubtedly, some of them are parents themselves and their efforts must be recognised as this search would have been physically, emotionally & mentally draining for them.

Hearing of Ryan’s body being recovered yesterday evening was the news we had all been waiting for. Heartbreaking but thankful he has been found and now his family have the closure they need. I hope all those involved in the search slept a little easier last night and I send prayers of strength to Ryan’s family.

God Bless you all & Thank you xxx

Kelly Louise Palmer, Stoke on Trent

Helped to return my son's wallet lost at a petrol station in your 'patch' to him through the post. Wallet contained 2 bank cards, driving licence and railcard amongst other things, although the bank cards had been cancelled getting the other items back was a great relief and so, many thanks.

Patrick Wilkins, Southampton

I witnessed your amazing police officers trying so hard to save the life in a lady knocked down by the coach I was on today. You responded quickly and worked exhaustively with the other emergency services and doctors for over an hour to save her but, as you know, she sadly did not survive her injuries. You are incredible people.

Natalie Hickinbottom, Newark

Whilst I was away from my property,my tenant reported a late night intruder, he described the police response to me as "almost instant"The house is large with extensive grounds. A number of highly equipped officers were deployed and conducted a thorough search of the immediate area. This is particularly gratifying and reassuring when there is so much pressure on local forces and I wish to express my appreciation to all concerned .

Alan Field, Scarrington

I would like to thank the officers at Radford Road Police Station.

My brother was reported missing yesterday and the officer I spoke to (I'm so sorry I didn't write his name down) was kind and helpful and took great care not to alarm me while also letting me know that the police were taking his disappearance seriously. He has dementia. You found him on a roundabout in Gamston, I think, in the early hours of this morning. Thank you for finding him.

Sarah Ingram, Cambridge

I would like to pass on my thanks to the officers who attended the road traffic incident at lunchtime today. Their care and consideration for them helped to make a very difficult experience far less traumatic than it might otherwise have been. Both are now recovering at home.

Anonymous, Newark

Thank you for helping my dopey mother after she had managed somehow to get herself stuck in her bedroom, I am sure this probably isn't within the police budget or job description. Mind you it could have been worse as 3 days before she got herself stuck in the bath. That would have been too traumatic for the officer, I am still traumatised from that sight.

I swear that is the only 2 times she has ever been stuck somewhere (she doesn't make a habit of it). Anyway thank you again for coming to rescue her.

Jane, West Bridgford

I would like to thank both officers who attended to me when I was going through a mental health breakdown. Thank you so much for your help and humanity that I was shown by your officers. God bless you.

Anonymous, Nottinghamshire

I wanted to show my appreciation to the great work you are all doing every day in what is currently a very difficult and dangerous time we are all living in. I saw a video earlier on Facebook with a police interview regarding the Nottingham shootings over the last few days and was sad to see so many negative comments.

I unfortunately have had to use your services over the last couple of years due to a violent ex partner that contiunely breaks his restraining orders. Every time I have needed the police you have been there quickly and have helped me feel safer again. Your all doing a great job and just wanted to say thank you for being there!

Anonymous, Nottinghamshire

I would like to thank all officers on duty at the ceremony. Their attitude, behaviour and care was exemplary. Several, especially those who were armed officers were subject to verbal abuse by members of the public . All of whom continued to carry out their duties in a discrete, efficient and professional manner. As a family member of a serving Royal Navy Reservist I have attended many military events, ceremonies and parades in towns and cities, including the capital.

This has provided me with much experience of the support these events have from local constabularies across the country. I have come to realise that this support is highly valued and and the use of all ranks and branches of the police force, including armed officers is now absolutely necessary. I took the time to thank several officers including a PC who took the time to have a conversation with me on the day, (Sadly I cannot remember his collar number).

As I feel that the public are very quick to criticise and slow to praise, please accept my gratitude for the support of each and everyone of the officers on duty. These events could not go ahead without your support.

Anonymous, Derbyshire

May 2018

Can you please express my appreciation to everybody who was involved in this incident. Particularly the operator and the two officers who attended my daughters house. Fortunately a good outcome and, as her father, I really appreciate the effort of everybody concerned and would be grateful if you could pass on my personal thanks.

Anonymous, Nottingham

A PC and colleague assisted us after a road traffic accident, we would like to thank them very much for their care, attention.and support, for myself and my wife. Thank you for the way you handle the situation with care and compassion.

Christopher Coffey, Chesterfield

I have just watched an episode of Police Bodycams on 4 Music Channel. A WPC had attended a call and unrelated to the call she found that the householder had no electricity on one of the coldest nights. During the course of her enquiries she nipped out to a shop and topped the man's electric card from her own pocket.

Can I just say, she and all you guys are heroes and we in Britain are lucky to have you all. Best wishes to all on the Force and keep up the good work.

Anonymous, North Lanarkshire

The policing of the Notts County v Luton football match yesterday was excellent. Your officers were friendly; they smiled and said "hello" to us which was very much appreciated. I travel all over to support my beloved Luton Town F.C. and this is the first time I have felt the need to say thank you to the local police constabulary. Keep up the good work, it is appreciated.

Gale Walker, Rutland

April 2018

On 23 April these officers visited me and sat and spoke to me during a very difficult time after receiving a notification from my brother that I may be in jeopardy. They showed great patience and empathy and I and my brother are very grateful for this. I feel that went beyond the normal call of duty and consider them a credit to the Notts Police force.

I thank them for their patience and understanding and wish them well for the future

Anonymous, Nottingham

My housemates and I would like to say thank you to the lady police officer who came to our house on Saturday morning to assist with a domestic disturbance. Your cool, calm and collected manner was greatly appreciated and your professionalism did not go unnoticed!

Thank you very very much for helping us out of a pickle!

Anonymous, Nottingham

The officer helped me to find my mobile phone that someone had stolen from Nottingham Forest Park and hid it in another park. Many thanks to the officer and I appreciate all the help you gave me. Also, thank you to all the officers at Oxclose Station Lane.

Osama Ahmed Ismail, Derby

Last night we had a problem with The Stage Hotel and i would like to say thank you to the two police officers who attended and helped us in finding alternative accommodation. Without their help we would have been stuck, they were both invaluable to us and so thanks very much, we really appreciate the help.

Anonymous, Nottingham

The policeman was really friendly and helped take us all home by going out his way after we’d been involved in a crash following the snow storm. He went out his way in going to areas he didn’t need to for his shift, but to make sure we were safe due to the bad weather. He was really friendly and put me at ease, and I really appreciated it!!

Anonymous, Nottingham

PC 550 was called out to an incident involving my wife on Monday 2/3/2018 at around teatime. He called at our home to take details of the incident. My wife was extremely upset with recent events and the officer dealt with the matter in a sympathetic and humane manner. Even to the extent of tapping on our neighbour’s doors asking about recent burglaries and did it effect them? This was to detract from the fact he had only come to see my wife and thereby avoid any embarrassment to her.

I believe this was beyond the call of duty.

Thank you PC 550 for the way you dealt with my wife. You showed a level of understanding and sympathy that my wife needed. She realises that she had acted stupidly and you could have been harder on her but you took the time to understand her recent problems and acted accordingly.

Your actions have confirmed to me what I have always believed, that we have the best police force in the world and this country would be in a sorry state without the police to protect us.

Once again, please accept my sincere thanks.

Anonymous, Nottingham

March 2018

PC 3981 and his partner attended the scene of my accident yesterday on the Newark round-a-about on the A46. They were there straight away and removed my car out of danger, and reassured my friend and I. I was really impressed by the way they dealt with everything and am so grateful they were there.

Many thanks for your assistance and kindness. You do a brilliant job. Many thanks.

Kay Howard, Northants

When walking home I noticed two police officers playing football with some kids on Arkwright park field. I can’t explain how much that warmed my heart.

I’ve lived in the meadows all my life and never seen police interact like that with the community before. The police in meadows have alot of stigma so I think it’s fantastic that these two officers took some time out for these young lads.

Anonymous, Meadows

I found a man's wallet and although it was not an emergency, whoever I spoke to helped find the man and reunite him with his ID, personal bank cards and business bank cards. Thank you so much :)

I think you do a fantastic job, very varied, very random and extremely difficult at times.

Marie Annan-Forson, Bulewll

I was watching day time tv and a lady was promoting her book about supporting domestic violence. One of her comments was how much help you got from the local police force depended on your area.

I did not realise this, I assumed it was a national way of dealing with it. I want to say a huge thank you as you have helped me to help my husband who has been to counselling and is a far better person and thus would not have been achieved if I did not have the backing of Nottinghamshire Police who take the issue in hand. Thank you x you have helped me quite a few tines with this matter xx

Anonymous, Nottinghamshire

February 2018

We were stranded on the A1 for almost three hours. The police team were brilliant at creating calm, they managed to extract the cars  from a huge queue of traffic and then provided us with an escort back up the A1. We could not stop to thank the officers involved, but I have told many people how brilliant they were. I hope their contribution can be recognised.  They did a great job.

Thanks for making a difference and being so professional in handling a very difficult situation

Stella Peace, Bedfordshire

Just wanted to say thank you to a lovely Officer that stopped for me when my car broke down on University Boulevard earlier on tonight. He was so nice and made sure I was safe and was very helpful and friendly. Unfortunately I don’t know his name.

Well done, I am very grateful for your help.

Karolina Kozak, Nottingham

What a credit to the police force this lady sergent help us get safely off the A1 hard shoulder on Saturday night at 17:30 ish. The officer went out her way to be extra helpful""

Well done Nottinghamshire police.

Mark Vowles, Hull

I was involved in an road accident on J25 M1 Southbound. A lorry drifted from lane 1 clipped me in lane 2, spun me and pushed me about 100m down the motorway.

Highways Agency and Police were there within 10-15 mins to help me, keep me calm, deal with the non/English speaking lorry driver and get me to safety. The whole team were so professional and helpful and took control of the whole situation - I was in shock and could barely remember my name.

Their assistance gave me so much confidence and calmed me down completely.

Special thanks to PC3985 who was only on her 2nd shift and did a brilliant job of driving my unfamiliar car that was manual (not the automatic she usually drives) off the motorway and to safety.

Many thanks from myself and my whole family. Keep up the great work, you are valued and appreciated.

Julie Griffin, Leicestershire

On the 1 November 2017 I called from Essex to get help to my lorry driver partner who was taken I’ll at Newark truck park unfortunately he passed away but I would like to thank police ambulance and air ambulance for all the help on the scene.

Cara, Essex

I wrote a letter of complaint to the police back in September 2017, as I didn't believe the offence against my son was taking seriously. However, action was taken afterwards, and PC Porter did a great job and the supposed carer was found guilty of assault by beating.

Thanks to the professionalism and commitment of PC Porter vulnerable adults are safer.

Kathy Davies, Retford

On 23rd January mid morning, I called to report a suspicious van and occupants knocking on doors and opening gates, the police car arrived whilst I was still on the phone and I was extremely pleased as it had made me very nervous, the operator was brilliant and to see the police car within minutes was a huge assurance that a great job is being done by these officers to keep us safe. Thank you very, very much.

Great response with speed - Thank you for keeping our neighbourhood safe.

Anonymous, Mansfield

Whist attending as an away fan to match on Saturday I slipped fell and bumped my head at half time - causing some bluefing -I was a little drunk.

Two of your officers came over my initial thought been I was in trouble for been drunk I couldn't have been more wrong, sorry, they treat me with a dignity I maybe did not deserve and organised medical care to clean wound and to stem bleeding. It was much appreciated, I'm sorry I can't remember their names, all I can remember is that they were both youngish a white taller officer and a black shorter officer both male.

If you know who they were please thank them for me.

Paul, Hull

January 2018

On the afternoon of 25th January 2018, my daughter and two granddaughters were involved in a road traffic accident near McDonald's, Bulwell, Nottingham. It was quite an impact and my two little granddaughters were understandably upset, one of them hurt, but not badly, thank goodness.  A fire officer stopped to help and phoned for the police and ambulance, who arrived quickly to deal with the situation.

There weren't any major injuries but obviously it was quite a shock and upsetting for everyone involved. We dont know the officers names but my daughter said they were amazing, especially with the children, calming them, getting them something to eat and distracting them with a cartoon on the phone whilst dealing with the formalities.

Unfortunately my daughter forgot to ask for their names but I thought perhaps you  could find out which officers attended and helped so they know how much their help was appreciated.

I think they went over and above their duties and I am truly grateful to them and the fire officer who stopped to help. Their professionalism and most of all their kindness really should be commended.

Thank you so much.

Anonymous, Nottinghamshire

I was sexually assaulted on a bus and I was unsure as to whether or not I should contact the police having not had much luck before *name of force removed* but I decided that I should contact them.

I rang 101 not expecting much and was told to speak to a specially trained officer and I was offered an officer to come to my home that evening. I chose to go to the police station where the PC reassured me and calmly took my statement. The policework which took place since then catching the man, arresting him, collecting evidence was all really good and I've been regularly updated since.

It's not over yet but Nottinghamshire police have truly been wonderful and so kind. Please tell the officers invloved in my case that I am really grateful for all their help and consideration.

Anonymous, Nottinghamshire

Thank you to the two officers for your help and continued support who responded quickly following a burglary at our home. I didn't expect what might be seen as a minor crime to receive such a high level of attention.  Your support and advice is very much appreciated.

Janet Kent, Nottingham

The officer who played piano for elderly gentleman should be given an award, he showed very very clearly that the Police do a wonderful, hard job keeping us safe as possible and are human too. Well done officer you should be immensely proud of your actions, a hero in a small way.

Chris White, Norfolk

I'd like to say Thank You to the officer who played the Chopin Nocturne for the 93-year-old burglary victim...

Dear officer, you earned a star the day you played the Chopin Nocturne, a piece beloved by the elderly gentleman who had been robbed. What an example of sensitivity and compassion. Now, if we could just clone you a billion times over!

Christine Tait, Canada

Officers followed up incident where a window was broken at my property, both were very thorough and tenacious. They were also clear about the outcomes possible and how they wished to proceed with my consent.

In an age when I feel Policing is a very difficult career for very little reward (financially or otherwise) I found these two individuals to go far and beyond what could be expected of them. The powers that be within the Police (including the Commissioner) should be giving them much more credit and resources, they are an invaluable resource which needs supporting.

Anonymous, Newark

In the last 12 months, Notts police have been involved in supporting 2 people I've known who were suffering ill mental health. In both instances, the officers were efficient, supportive and incredibly pro-active in making sure the persons were located and offered the right assessment and support.

Thank you, Notts Police, for keeping our citizens safe from harm and for being a reliable source of help when it's most needed.

Anonymous, Derby

Having experienced an unpleasant incident in the Nuttall area yesterday afternoon, called and spoke with a Control Room operator. She was so kind, calm, helpful, thorough and did everything possible to assist.  I fully appreciate her efforts and Nottingham Police should be thrilled to have such a courteous ambassador on the end of the phone.

Just wanted to 'thank you so much'. Seldom in today's society do people take the time to be kind and helpful.  I know this is your job, but to hear a friendly voice on the end of the phone was appreciated more than you could ever know.

Anonymous, Kidderminster

I woke up this morning feeling happy and that is because of the help that PC Darren White gave me with my nuisance neighbours in Nottingham - he helped restore my life and give me peace of mind. You have a hard job but you were so kind and understanding I'd like to thank you again.

PC White has been always there to support me through this process and has taken the time to regularly call and text to gather evidence and keep me updated which resulted in my neighbour being evicted at court. This has helped me and the other neighbours who were too afraid to speak up get our street back to normality. He treated me as a witness in confidence and gave me the utmost trust in his support and knowledge of how to help me. Thank you x

Anonymous, Nottingham

December 2017

My wife and I were out late on the 16th of December in Keyworth at a family Xmas Party at the Pear Tree. We had a lovely night but unfortunately had run out of cash and Uber didn't seem to be working.

Having lived in the area for 20 years before moving to London I rather foolishly (although hopefully sensibly) decided we could walk home rather than drive back even though I had only had a couple of drinks earlier in the afternoon. We started walking and it was a beautiful clear night so were enjoying the lovely stars that I miss since living in the smoke and completely lost track of the time and how far we had to walk.

Just as this was dawning us 2 very nice police offices on regular patrol spotted us and checked to see we were OK. They were brilliant and took sympathy on 2 tourists, picked us up & took us back to the friends house we were staying at in Ruddington. Unfortunately I didn't get their details but I would like to say thank you to them and all Police Officers for their brilliant work.

At this time of year you must be so busy keeping everyone safe from harm so I really do appreciate them picking up a couple of old fools like us.

Thank You, Merry Xmas and I wish you all a safe & happy New Year.

David Coppinger, London

I would like you to pass on my appreciation for the sensitive and thorough manner in which the PC and his colleague dealt with the break-in at my daughter's property. They were very supportive.

Thank you very much for your prompt response and invaluable assistance in helping me and my family with this break-in. I wish you all the best in your career in the Police force to which you are a credit.

Ian McCracken, Nottingham

The PCSO helped my son who has learning difficulties in Mansfield town centre on Saturday evening after he was called racist names and brought him home so he was safe. I'd just like to say what a fantastic job they all do, nothing ever too much trouble.

Michelle, Mansfield

I'd like to say thank you to the police officer who in my mind protected my wife from the traffic with his car and blue lights when our  car broke down at a dangerous place  on the A6097 on 13/12/17.

A hell of a big thank you for coming to my aid in such a dangerous place because even though I had my hazard lights on, people still were getting very close to me until he arrived.

Anonymous, Nottingham

Unfortunately, due to the emergency of the situation, I did not obtain the names or numbers of the police officers concerned, but to the two police officers who assisted my husband on Mount Street, Nottingham and to another two police officers who assisted us at A&E QMC.

Thank you so very much for your kindness, care and support following a nasty fall in the city centre and then in assisting us to get him out of the car and into A&E. We cannot thank you all enough, wanted to express our gratitude and hope that this message reaches you.


Anonymous, Nottingham

I would like to say a massive thank you to the police lady who comforted my 13 year old daughter (And offered her a lift home) after she witnessed the back end of an incident in Nottingham city centre and became distressed. This was at the 77 Stop near Victoria centre.

Huge, huge thank you. My daughter now knows she can trust police to help if she needs it.

Anonymous, Nottingham

The officers who attended the incident were incredibly professional, thorough and avoided showing frustration whilst being given contradictory information. This ensured that a potentially hysterical situation involving missing children remained calm and under control. As neighbours, this made our lives a lot easier and assured us that the situation was being dealt with in the best manner possible.

Anonymous, Nottingham

Just want to thank all your excellent officers that turned up to my house tonight and spoke to my daughter on the phone while the officers where on their way, who was frightened as she thought there were intruders in our house. She rang me at work very distressed and the quick response by officers is to be commended. Greatly appreciated.

Anonymous, Arnold

November 2017

Myself and my crew mate who work for the ambulance service and would like to say a massive thank you to PC Richardson and her colleague for assisting us on a job on the 29th of November 2017. The job was a mental health transfer to Bassetlaw both of your officers were an absolute credit to the police force and we would like to pass on our gratitude for their assistance during and throughout the job.

Anonymous, Nottingham

In the aftermath of a robbery at our home, they all in their different ways helped with the investigation, professionally and sympathetically.  I was impressed at the effort put in to the investigation, beyond what I expected, even though the search is likely to prove unsuccessful.  Credit no doubt also due to those who have trained them - all handled very tactfully.

Thank you all for the professionalism and sympathy which you consistently displayed; it was very much appreciated.

Anonymous, Southwell

Myself and my crew mate who work for the ambulance service and would like to say a massive thank you to PC Richardson and her colleague for assisting us on a job on the 29th of November 2017 the job was a mental health transfer to Bassetlaw.

Both of your officers were an absolute credit to the police force and we would like to pass on our gratitude for their assistance during and throughout the job.

Anonymous, Nottingham

PCSO Oram and her colleagues came down to the Forest Rec on Sunday morning to do some patrols and stayed to support our inaugural junior parkrun that morning.  The children absolutely loved having a police car and police officers there and really enjoyed exploring the police car and talking to the officers.  The team even joined in with our warm up event and helped to make the morning really special.

Thank you so much, it was a real pleasure to meet you all.

Amelia Fraser, Nottingham

I had a mental breakdown and tried to jump off Victoria Centre bridge. Officer Giddy helped me and was lovely. I wouldn't be here if it wasn't for him.

Thank you.

Anonymous, Nottingham

Sergeant Wilson dealt with a complaint that I was making. My initial contact to the police was regarding a difficult topic and Sergeant Wilson was sensitive and empathetic. She took time to listen and to respond and to deal with the matter. Sergeant Wilson was very genuine and made me feel that the matter I had originally rung about was important, whereas the officers who should have dealt with it did not.

Thank you for helping me with a difficult situation and genuinely caring about what the outcome was.

Anonymous, Derbyshire

Paul is an amazing officer, pro active, informative and always goes the extra mile. I reported an assault by my ex-partner ( and was worried to do so) but he made me feel at ease, was sympathetic and keep me informed of what was going on. Plus on arrest my ex admitted what he had done - I feel safer knowing there are officers like Paul around.

A massive thank you for making me believe I didn’t deserve what had happened to me and getting a result.

Anonymous, Nottingham

An elderly relation of my husband's was reported missing by a friend when she couldn't get hold of her on the phone. Police had to break into her house, and eventually found her outside in an overgrown section of her garden - she was in a coma, from a suspected stroke.

As next of kin, we were called by the Police Sergeant and his team were all very kind, and explained the situation carefully. PC Griffin remained behind after the rest left to help us secure the premises and he also took me to the QMC to identify our relation, and so I could speak to the Dr.

Again, he was helpful and kind. Sadly, the relation never recovered from what was a massive brain bleed, & remained unresponsive to any stimulus in a coma until she died on 13 November. Sergeant Johnson rang me to find out how she was and again, was kind.

I know the Police would say "they were just doing their job", but they did it with care and compassion and helped to make a hard situation easier to cope with, both on the day and afterwards.

Many thanks also to the policeman who found our relation, as it was a miracle he spotted a small gap between a hedge and fence which led into the overgrown piece of garden where she was found. In the dark, it can't have been easy for any of them.

Anonymous, Nottingham

Two PCSOs were very caring and helpful when my handbag was stolen in Primark. They rang my phone provider to set up a new phone for me, they got in touch with my family for spare house and car keys and to pick me up and then escorted me to the tram. Since then they have rung me concerning the case and provided me with a crime number. I am very grateful for all they have done for me.

I hope you get through and become PCs, you deserve it. Thank you so much!

June, Hucknall

While escorting a distressed child at QMC to theatre, the officer happily agreed to say hello to him as the child loves the police. He made a special effort to show him his handcuffs and our patient didn't stop talking about it all the way to the anaesthetic room... and when he woke up!

A child I was looking after was waiting to go to theatre at QMC and was over the moon when the officer took a few minutes to come over. He was so excited and his mum said that he will never forget it as he loves the police.

Thank you for making him smile and for showing him your real handcuffs at such a worrying time for him. You really cheered him up!

Becky, Nottingham

We were in a road collision, the officer was very supportive and reassuring throughout, making sure that we were okay.  Thank you :-)

Anonymous, Nottingham

October 2017

I have submitted a previous thank you, the officer I presume was on patrol and noticed a window slightly open and he knocked on the door, got me out of bed an told why he'd woken me up. 

Thank you for an excellent service.

Anonymous, Beeston

 I keep seeing all the hate thrown your way on social media, but I just want to say we do appreciate you and keep doing the good work you all do.

Anonymous, Nottingham

PC 2988 attended the RTC on A1 at Ranby. Very professional, helpful and assuring with quick response. Provided useful advice and guidance regarding recovery & accident procedure. Many thanks

Paul Evans, North Yorkshire

Myself and my lodger had endured 9 months of living hell after I rented my spare room to a lady. I tried to get help and employed 2 solicitors, she had no intention of leaving and she was obviously suffering from severe mental health issues.

Myself and my lodger of 11 yrs ended up not staying at the house and the week before this event we were both off work through the stress, which I have never done. I returned to resolve this and stayed in the house for 4 days with her. Her 71 year old mum also tried desperately to get her to leave, she had also paid no rent for months.

Several officers and 2 sergeants became involved. Thank you PC1669 for listening, as it was this young man that saved the day and probably my career as I was at breaking point and ready to do anything to get her out. He saw straight through her lies and after 50 minutes, persuaded her to get in the back of the ambulance for help!!

PC1669 achieved what no one else had, by being determined to help what seemed a helpless situation and not keep repeating 'its a civil matter' as it was quickly escalating to much more than that and he could see that

Brilliant work!

Paula Fisher, Mansfield Woodhouse

This lady officer went the extra mile to retrieve some vital information for a cafcass case, which the cafcass officer had been unable to obtain. She was a shining example of great customer service and contacted me several times, eventually finding the information that may be so important to the court case.

I wish I had taken her surname but hope you will be able to thank her.

Anonymous, Nottingham

They helped us find our son last night who went missing for 4 hours when he did not return from school. They did such a good job in there line of work, once again thank you!

Darren Lightfoot, Mansfield

The police helped and talked through the options to proceed to issue a Section 5 public order warning to parents on our street who's daughter was behaving in a threatening manner and also gave a warning to the 17year old who was also given a warning under the Section 5 public order act. 

They were very helpful as I was upset, confused and at first felt let down by the law, but they reassured me that something can be done by issuing them with a Police Caution.

Thank you for helping and understanding after the uncalled for behaviour by our one time friends and neighbours.

Paula Clifford, Old Basford

I would like to say thank you! I am not from Nottingham and felt reassured from the time the officer attended the RTA, he is a credit to the police please thank him for me!

I felt insecure and intimidated by the other driver and the officer he would not leave my side once again, thank you.

Jeanette Tidman, Shropshire

September 2017

I was arrested during a mental health episode amplified by excessive alcohol, of which I don't remember much. Despite my unbounded aggression and volatility the officers were very understanding and respectful the following morning - the first instance I have experienced this with Nottingham Police.

 You're decency does more to affect change and help a person in dire mental health than you might know. I, for example, do not want to live with such residual anger seething below a thin service - bursting out as it did and making me an ugly human being to deal with.

In my only 2 previous episodes the officers were not as human about it and saw through only their own prejudices. As insignificant as my opinion may be, I think you, all the officers involved, deserve recognition for being able to treat an offender with dignity as you did. Thank you.

I would like to pass on my thanks and gratitude to the female officer who came and helped with my wheelchair and wheelchair loader today. I was in a panic and didn't take her name/number but she was great and soon helped me get my chair loaded and in my car.

Thank you!

Anonymous, Nottingham

I would like to pass on my thanks and gratitude to the female officer who came and helped with my wheelchair and wheelchair loader.   I was in a panic and didn't take her name/number but she was great and soon helped me get chair loaded and in my car. Thank you!

Anonymous, Bulwell

Rang 999 after a call from my son at 1.00am who is a student in Nottingham, he was obviously very drunk. He rarely drinks but got himself in a very distressed state telling me his bed was covered in blood.

The control room advised they would ask an officer to check on him. I received a call 15 minutes later to advise all was well, he was drunk but he had been sick on his bed through red wine and no signs of blood.

The officer stripped his bed and left him safe to sleep. Being 2 hours away we were very relieved parents and wish to pass our thanks to both the control room and the officer who attended.

Kevin Webb, North Yorkshire

During a difficult time in my separation with my husband, PC 3655 has been very supportive and understanding. I felt reassured and believed by him which helped me move forward. His continual contact and updates about speaking to my husband helped me manage my situation much better. Thank you, you've been brilliant!

Anonymous, Nottinghamshire

PC 9335 did a fantastic job of helping us resolve a issue with a man who damaged our car mirrors. She did a fantastic job, very professional and attentive to all our needs and me and my family would like to thank her for doing it all and she should get some sort of recognition for how she handled the incident, thank you!

Donna Henshaw, Mansfield

An officer gave us help and support to me and my daughter through a difficult time when the people who should have done didn't. We will never forget. Thank you.

Elaine, Mansfield

Would just like to say thank you to the very distinguished Sikh officer whom very kindly had his picture taken with me in Newark on 10/09/2019. I have to admit it was a huge honour to have my picture was taken with him as Sikh officers are such a rarity but as a minority group myself being black it was nice to see his representation in the community.

James Scott, Mansfield

I just wanted to say what a credit these officers were to the force. To see them interacting so warmly with those waiting for the race to pass through was heart warming. Sounding their sirens and high fiving with the children lining the route whilst they waited just added to the general excitement. What an excellent way to build great relationships with the next generation. Well done all of you.

Jayne Warner, Newark

August 2017

I just want to say thank you to the officers that attended an attempted burglary at my home while I and my daughter were sleeping. My neighbour called the police as he saw 3 people trying to break in my window (thank god for him!), the officers were at my house within 4 minutes!

I thought the worst when I opened the door to the officers at that time in the morning but they were quick to reassure me that they hadn't come to deliver bad news, they were very calm and explained the situation.

I didn't get their names but am extremely grateful for their quick response and calm and professional approach, thank you.

Tracey Parkes, West Bridgford

On July 9th I was sexually assaulted in Nottingham city centre, I was dealt with by sergeant 379 and a lady officer 2106. I'd like to thank them both for comforting me, supporting me and making me feel so safe in my time of vulnerability and discomfort.

Sergeant 379 assisted us on the way to the police station and got me and my friend drinks, made sure we weren't waiting long even though it was 1am and kept us updated. Officer 2106 was so supportive and helpful when taking my statement, she was so patient and kind whilst still doing a very important and proffesional job.

I had a very traumatic night but thanks to the overwhelming support from the officers I was able to get home feeling safe and reassured that everything was going to be ok.

I'd like to say a huge thank you to these two officers in particular, but a general thank you for Nottinghamshire police, I thank you so much for your time and admire your job!

I'd really appreciate it if this message would get back to them.

Thanks again.

Natalie, Nottingham

My daughter and I were involved in a car accident near Ravenshead. The two police officers that arrived (I didn't get the collar number of the other one i'm afraid) were such a great help to us, that I felt compelled to write and say thank you.

My daughter (age 7) was very distressed, but the officer was very kind and calm, and she soon felt much better. They were both very helpful in sorting out the situation, even though the weather was pretty grim, and they both got soaked.

PC 3715 rang later that day to check up on us both. Unfortunately I had a miscarriage shortly after the accident, and so felt unable to write until now, but I feel that the police don't get thanked often enough, and I wanted to convey my gratitude to both officers.

Anonymous, Nottinghamshire

July 2017

I appreciate the two PCSO's that came to my house this evening, very professional, understanding and genuine caring people.

My daughter and her friends have been playing football on the street and streets near me. They came to have a word with her which i am totally grateful for. I warned her about certain children she is hanging around because to be honest have little respect and regards for others. My daughter does not go to a school in the area we live in so she wants to be part of the crowd on this estate.

I have on a numerous occasions told her that some of her friends do not have the respect for others, but she thinks i am being mean. So hand on heart i really do appreciate what they did tonight and she will listen from now on, a massive thank you. She is deeply sorry for any upset she has caused.

Anonymous, Nottingham

Thank you to: PC Richard Gettings, colleague, helicopter crew, control room staff and Notts Police

A child went missing from Collingham Cricket Club, mother and father were frantic. Response from the police was brilliant....as it was from the club members. Community, club and police working together. Thank you!

Child was found and that's the most important thing!

Collingham Cricket Club, Newark

This guy was brilliant, kept me calm under difficult circumstances, gave me good advice and sorted the situation, he is a STAR, bless him x

This guy was so understanding and appreciated the situation without showing any bias, his advice was excellent and he sorted my issues with calmness and reassurance. He alone has restored my confidence in the police authorities.

God bless you Keith, you are an asset to the force.

David Gregory Allam, East Bridgford

Our daughter who lived in Nottingham passed away on the 12th June 2017 and we were contacted by Chris who had the unpleasant task of breaking the news to us. His kindness, compassion and friendship will never be forgotten.

He was in constant contact with us via email and telephone up until we met with him after our daughters funeral at which time we could thank him personally and collect our daughters personal effects.

We have since received emails and phone calls from him and cannot put across strongly enough what an absolute gentleman the Nottinghamshire Police Force have in Chris Adams DC2868

Chris it was an honour and a privilege to meet you albeit under such dreadful circumstances. Your family and the Police Force are extremely lucky to have a man with such kindness and integrity in their lives.

David & Jacqui Rade, South Africa

On the 26th May 2017 a bank holiday Friday at about 8pm 2 of your police officers came out to us on the A46 duel carriageway near Newark heading back to Leicester. I think 1 of the officers name was pc yates.

We had broken down and was waiting for the AA to come out with a relay truck. We had a 15mth old baby and a 12yr boy and 3 adults one of the adults as bipolar disorder with us. Both of these officers were ABSOLUTELY  FANTASTIC!

They helped to calm us all down as we was are very scared and worried with the busy traffic offered to take myself (mum) and the 2 children home back to Leicester so we wasn't waiting at the side of the busy duel carriageway.

We can not thank them both enough for all the help they gave us that night. They most definitely went above and more of there duty that night and I would very much like to say a massive THANK YOU to them both!

Just as we were putting the car seat in there police car the AA truck came so they didn't have to take us home, which my son was very disappointed as he was looking forward to a ride in a police car lol. But just there presence of being there and keeping us calm was fantastic.


Kirsty Fox, Leicester

We were involved in a car crash on 1/7/17 and PC O'Meara did a great job of looking after myself my mum and my 5 year old niece! They were ok, but I was stuck in the car! She did a great job in reassuring me all the time and my niece and was so in control of the whole situation including sorting traffic out too as we were kind of stuck in middle of the road!

Couldn't have asked for a better officer to look after us! My niece is still talking about her now!

Sam Felstead, Stapleford

To whom it may concern.

On the morning of 16th September 2012 I was arrested and received and cautioned at the Newark on trent police station.

The offence committed was abandoning my children. I had left my three children a sleep through night due to an addition problem that I had for over 25 years.

The female officer that dealt with me at the time seemed sympathetic and understanding to my issue. I was regretful and remorseful of my actions of that night, however I do not believe that I would of seeked help for my addiction if it wasn't for the steps that the officer took.

Her words to my wife that I needed help, and her commitment to ensure that I did not run from my consequences on that morning, helped change my life.

September 18th 2012 I checked myself into a private treatment centre, and I wanted to let her know that I have been free from addiction since that day. I am sure that she continues to use her experience and professionalism to help others and, perhaps without ever knowing the positive outcomes!

If my story can help in away and how anonymous meetings can help, there are plenty out there.

Anonymous, Nottinghamshire

June 2017

I was spotted by a patrol car, going through Kimberley at approx 11pm. The young offices turned around and followed me home, with blue lights flashing, and approached me as I got off my motorbike. The very tall officer, name and number unknown, came to inform me that the right hand pannier (side bag) lid was open.

I also just want to thank the officers for finding and returning a running shoe that I had accidentally jettisoned in Eastwood on my way home.

They left the shoe and a note on the door step, with no name. They deserve a pint on me if and when they have time.

Please pass on my thanks and regards to them both. P.S. I've just told my wife the story and it's made her day.

Thank you again

Peter McBain, Kimberley

I'd like to say thank you to the 999 operator at 15:00 on Monday 29 May.

I dialled 999 to report a burglary that I had just witnessed at the house next door. Whoever I spoke to was endlessly patient as I garbled my way through what I had just seen.

Thanks - and sorry about that!

Anonymous, Kegworth

I visited Nottingham on 28th May with my family including two young children aged 4 and 6. After the recent terrorist attacks people are naturally on edge in public places and the police were fantastic with talking to the public, talking to my children with one officer swapping hats with my son and posing for pictures with the children. 

I also noticed the armed police talking to other children and taking photos with them.  I just wanted to say thank you as you do a fantastic job in very scary times and you did a brilliant job of showing the increased police presence whilst not alarming people.

Anonymous, Rugby

This was on 15th May at about 1.15PM outside Waterstones and I hope you can trace the officers concerned from there. I approached 2 PCSOs outside same after a failed suicide attempt. They consoled me, talked to me, while the Police were alerted. They were excellent and emphatic (male and female colleague).

The first Police Constable arrive introduced herself as Jessica and spoke to me in the car. I was severely distressed but felt I was not time wasting her and was given a very sympathetic reaction. Her colleague, who used to be called Mark Smith and we 'bonded' over our names an family issues - he has since changed his surname he and took me to Nottingham hospital.

I know the Police do not get a lot of training in mental health distress/potential suicides but the above were all worthy of commendation. I wanted to tell them I am as well as can be expected but that they gave me hope and treated me as a person.

Thank you, you did a great job.

Mark Smith, Southwell

May 2017

Thank you to PCSO Proudley.

After month of anti social behaviour these officers have kept us informed of all the ongoing information relating to the trouble, they have finally been able to involve the council and things are really improving.these two officers deserve a really big thank you.

Once again a really big thank you,and they are always welcome at my home.

Mr and Mrs Leek, Nottingham

An unknown officer was walking along Farnborough road in Clifton around 15:45 on the 17th May. It was pouring with rain. We were in a funeral car travelling from Summerwood Lane direction along Farnborough road on our way to Wilford Hill crematorium. It was a sad journey for our family and the officer who was on foot, paused, removed his hat and stood still while we travelled past him. This was a kind mark of respect which I personally appreciated.

Thank you for taking the time to acknowledge our procession and getting rained on in the process.

Anonymous, Nottingham

DC Clapham, DC Love, DC Greer, PC Grimley, Scene of Crime Officer, area PCSOs and Witness Care.

They all responded to a burglary at my house in January, with DC Clapham (accompanied by DC Greer) and DC Love each in charge of the investigation. Through their hard work and persistence they caught and arrested the burglar who recently pleaded guilty and received a substantial sentence for this and other burglaries. All of the members of the police that responded were very professional, polite and made us feel that the crime we had experienced was being taken seriously, treating us with kindness and sensitivity. In particular DC Clapham and DC Love kept me informed of developments with the case and made every effort to answer any questions that I had.

I'd like to thank all of you, in particular DC Clapham and DC Love, for all of your hard work on our case. I can't speak too highly of you and your work, and want you to know how much we appreciate it. We're really pleased that the burglar is behind bars and also pleased for all of you that you got such a great result. We wish you all the best.

Anonymous, Nottingham

PC550 had to come and break terrible and unexpected news to me and other family members. He was so kind, helpful and conscientious in his support to me and my family. He went over and beyond what I would have expected in an effort to support us in accessing information from another county. He showed such concern for our welfare. I cannot thank him enough.

We are truly grateful to you, in the awful circumstances we were lucky to encounter someone of your kindness and integrity. Thank you.

Anonymous, Nottingham

PC3530 attended when my mother was found dead at her house in Beeston on 6 May.  He was most courteous and professional and the whole family was very impressed with how he conducted himself. He's a credit to the force. A huge thankyou for your help

Anonymous, Nottingham

April 2017

My vehicle was broken into on the 12th April 2017, all of my tools were stolen that evening, that affected my livelyhood in a big way. PC 3902 rang to inform me of tools matching my description had been recovered. To my amazement and pleasure the majority of my tools had been found.

The way I was treated when I arrived at the station and the manner that my statement was taken was all very good, I was put at ease by the kindness that was given.

Words cannot say how pleased I am to have my tools back but I felt it correct to write this email and I really hope PC Chadwick gets to hear about my email. Once again many Thanks!

Kevin Leeland, Burton Joyce

March 2017

"DC 2346 was the most productive polite officer I've met and ive met dozens this month. Was polite reassuring and even fixed my gate whilst he was here went above and beyond his duty making phone calls etc to help and reassure me about a situation such a lovely man the example of how officers should act.

Thank you for your reassurance and kindness it was a pleasure to meet you."

Anonymous, Nottingham

"PC Cockayne and his associates took the time to listen and tried to help my 15 year old see the light and error of his ways in a way which would seem his choice. My situation was already tense and fraught yet he did everyting he could to make things better.

He sat with me in my kitchen until gone 01:00 in the morning to get the most information for a statement which was difficult as I was in shock. I really would like him to know that his attitude and approach ( and his colleagues) made a difference on the worst day of my life.

He is an absolute credit to the force and all too often we hear the negative rather than the positive.

Please pass on my grateful thanks and appreciation for his sensitve handling of my case."

Anonymous, Mansfield

February 2017

"I would like to thank this PC for helping me through a very difficult and stressful personal situation which would have ended in a bad way if it wasn't for her caring and understanding. She kept me calm and focused which I am very grateful for. Thank you so much."

Anonymous, Mansfield

January 2017

"At about 8 am today 31/1/17 I reported the fact that two men who spoke hardly any English We're cutting trees down in an elderly neighbours garden. This lady has dementia and I keep an eye on her. I could not contact the lady and the two men were unable to give me a supervisors name.

I spoke to some of the ladies friends who normally know if anything is happening. No-one was able to say if they should be there or not. With so many scams involving old people I decided to contact the police to have them checked.

The response from the operator and the officer who attended was first class and professional. I was eventually able to contact someone who informed me the work was authorised. I informed the officer straight away.

I intend to tell the family, who live away, that they should let me know in future to save a lot of trouble.I apologise for the wasted effort by your staff, but thank them for their fast response."

Philip Adwick, Caunton, Nottinghamshire

"After a lorry hit my car on the M1, PC 2889 Rob English attended to assist the situation. He ensured I gained all the necessary details of the other driver and kept me safe until my recovery arrived.

I was shook up following the incident and 130 miles away from my home, but PC English reassured me and assisted greatly. What a genuine guy, a pleasure to meet and a credit to the Nottingham police force. Thank you so much."

Peter Horrocks, Durham

December 2016

"Our daughter-in-law Jane was taken ill whilst driving on the A1 near Tuxford on Monday 12th December. She pulled into a lay by where Officer 1605 was parked. He immediately went to her assistance, called Paramedics and telephoned my son to advise the situation.

He stood by until my son arrived and saw Jane off in an Ambulance. He then kindly waited until my neighbour and I arrived to collect our car. He greeted me so pleasantly, brought me up to date with the chain of events and handed over the car keys. Officer 1605 then saw me off safely on my retuen journey.

He is a credit to Nottinghamshire Police."

Terence Paling, Bassingham, Lincolnshire

"Howard is the best police man in the world.  He talked to me about some
things I was worried about and made me and my mummy feel better :-) THANK YOU, MERRY CHRISTMAS"

Darcey Jaques-Harris, Nottingham

"James was excellent at providing help and logging the crime whilst being exceptionally polite and courteous. A true credit to the organisation, it's the little things that go a long way."

Anonymous, Mansfield

November 2016

"Due to prolific shoplifter being in the store I called for the police, the call taker was brilliant, listens and took all the details required. Due to the excellent work officers arrived and dealt with the male. Also thanks need to be passed to the officers that attended as due to staffing levels it's understandable that officers will at times be a distance away. The due diligence of the call taker and officers sharp actions the male was arrested."

Anonymous, Nottingham

October 2016

"Thank you for all that you do, I may not always agree with the ‘how’ but you are all human, doing the best you can with what you have. On that merit alone you deserve kindness, respect and gratitude."

Anonymous, Nottingham

"Would like to say a massive thank you to these 2 police officers for helping greatly when I broke down really appreciate it ! Thank you guys so much !"

Anonymous, Nottingham

September 2016

"PC 3478 Sutton attended following ongoing domestic dispute. He went above and beyond his call of duty by making me feel safe and supported. He was kind and friendly and want to say how much I appreciated his approach to the situation."

Anonymous, Nottinghamshire

Special Constables Gareth Howell and Gillian Mee.

"These two officers were policing the cricket match between England & Pakistan at Trent Bridge.  Despite my own (and my friends) high spirits, these two officers remained calm, friendly and good natured; they kept their sense of humour and are a credit to the force."

"Thanks for your understanding guys, much appreciated."

Martin Church, Fareham, Hampshire

August 2016

"I write to acknowledge the professionalism of one of your officers, PC 2883 Steve Porter (based at Harworth), whilst dealing with the loss of my late brother – Gary. PC Porter was called to a residential property on the outskirts of your county when my brother failed to turn up for work having passed away in the early hours on the morning, seemingly having suffered a heart attack.

From the outset PC Porter dealt with my later brother’s former partner and my brothers in a professional, understanding and sympathetic manner in very difficult circumstances. I would be very grateful if you could pass on our appreciation to the officer who is a real credit to the police service as a whole.

If I bumped into the officer in a pub I would gladly buy him a beer or three. Thank you."

Nigel Woffindin, Essex

"My car came to a halt on the A52 around 1600 hrs today above the A453 whilst heading home to Derby from the coast. We were in a very dangerous position as traffic was coming up fast from behind. The officer turned up & did his dutie very professionally which put my wife & i at great ease. He stayed there until the recovery towed us to a safer place.

Please pass on our sincere thanks to the young officer, we are deeply greatful & to the rest of the staff for their assistance too. Well done to you all & keep up the great work!"

Mr & Mrs Brown, Derby

Officers 1793, 8316 and 8574

"Please pass my sincere appreciation to above officers for their amazing work through today's UAF vs EDL demonstration. All three fantastically interacted with UAF crowd with big smiles despite tense situation. It was really pleasure to watch. Also Police Liaison Officers working closely with EDL members showed high level of skills, patience as well as professionalism. Well done !"

Sebastian Sek, Nottingham

July 2016

"I had to report an incident to police regarding my son and some ongoing bullying issues. I must admit due to some of my experiences of mansfield police I was worried what reception id get.

Firstly the lady who took all my details on the phone was lovely and so kind and helpful. Then when the PCSO's came out they were fab !!!  Very sympathetic to my concerns and didn't make me feel like a nuisance at all.

Quite the opposite in fact. They phoned me very quickly afterwards too to explain what had happened as result of them following through with complaint.

I was more impressed they didn't look down on me or my sons problems and they were very much down
to earth and spoke to us on a friendly level which made me feel more at ease. Although my son didn't feel he could be present in the room he did hear a lot of what was said and he said they were 'kind and sounded
like they cared' and said 'I'm glad they want to help me' this spoke volumes to him who as a result of problems has been left with very low self esteem and untrusting of people."

May Samson, Mansfield

"We were in a state of total dismay when we called the Police and Josh Hunter came to assist us.   He was wonderful - calm, efficient, listened, capable and most of all kind.  It is a very difficult world for older people to cope with, standards and manners are so very different nowadays, so having someone like Josh to understand our problem has been such a relief.We would like to put on record our thanks and appreciation.

Thank you Josh, a credit to the Force and his family."

Anonymous, Worksop

June 2016

"We have been having lots of problem with noise and rubbish on our street, and I really appreciated the way Des and William speedily sorted the issues out with the residents and landlords concerned and communicated back to me what had happened.

"They make a really difference to the quality of life of my family in this area. Thank you very much!"

Virginia Rochester, Nottingham

"We have a lot of problems with anti social behaviour which as usual is caused by a small element of individuals. I have been in ongoing contact with Tracy over some period of time trying to resolve some of the problems in our village. She is always supportive and willing to to help or advise when I ask. Visiting us attending our meetings and giving feedback.

A difficult job is done wonderfully by Tracy and her fellow officers. We do not always get the result we seek and things often take time but she is always professional, polite and friendly. My sincerest thanks to you all."

Julie McMillan, Rainworth

May 2016

"PC Lewis was very helpful and personal. It felt like he was there to give a service and not a business. Thank you very much for your help. The officer is very much a value."

Stephanie Mills, Nottingham

"A really helping community support officer helped me to the bus stops on Upper Parliament Street as he saw me struggling with a pushchair and a large box. He is a real credit to the community and himself."

Anonymous, Nottingham

"Helped to change a car tyre on the side if a very busy A1 on our black Peugeot 308 on 2nd May 2016. It was a very busy road and we were stopped partially blocking the lane. It was very worrying with how close the cars were getting to the car and each other as they were overtaking. We felt so much safer when the police cars blocked the lane. Then the police woman helped my husband to change the tyre which we couldn't do with out her help as I was looking after my 21month son."

"Just want to say thank you so much we felt so much safer when you arrived and were about to get on our way a lot quicker. The response time was excellent too."

Amy Vaughan, Lincolnshire

April 2016

"They helped bringing to justice two people who stole my purse.
Your work is really appreciated, thank you."

Stella McCluskey, Sneinton

"During a precarious breakdown on the A38 at the traffic lights at the junction of Coxmooor Road and Kings Mill Road East, I was advised by my breakdown service to contact 101. I did so and within minutes a patrol car with 2 very friendly officers was there to assist me. The lady officer radioed for assistance from other officers in the area to help push my car to a safer place."

"Our Police get so much bad press that I felt it was the least I could do to contact you and say Thank You. So.....Thank You Lady & Gents concerned, it was very much appreciated and I hope this goes a little way to reassuring you that there are some people out there who appreciate the work you do."

Joy Howson, Mansfield

March 2016

"I cycle to work and back daily, and had to fix a helmet camera because of abuse and cars coming to close so i would have to brake sharply. However last night 07/03/2016 around 17.00 hrs i came from the direction of Sandiacre towards Long Eaton and turned left at the mini round about into college st, the police car had stayed behind me all the way until it turned off towards bennett Street. I have never felt this safe cycling before in the UK, and just like to say a massive Thank you to whoever was driving. I just wish there were more considerate drivers like you"

Elke Edwards, Nottingham

"My girlfriend had her phone stolen by a work colleague and Kate and every officer we came into contact with at Hucknall Police station were absolutely brilliant in the way they dealt with the incident."

"Thank you very much for all of your help and keep up the good work!"

Steven Huskinson, Nottingham

February 2016

"I was driving somewhat recklessly and had been pulled over (rightfully so) and they handled the situation absolutely perfectly. A shining example of what it should mean to be a policeman - a community protector and support structure.

As someone (of the younger generation) who has previously acted defiantly and with difficulty when confronted by the police, these officers managed to completely avoid provoking any defensive or defiant behaviour when in the past this has been an almost certain reaction.

I was treated with respect and shown reason for various requests I originally refused and left the situation with a different, healthier view for Nottinghamshire Police and police in general.

I'd like to say thanks to both of these officers and let them know they did a great job. We need more policeman like you."

Anonymous, Nottingham

"I would to say thank you to PC James Hirst, he attended the scene when I was hit by a car whilst cycling near Arnold.

He dealt with everything in a totally proffessional and appropriate manner, liaising with the community officers. paramedics, witnesses, ambulance crew, and victim.

Once I was safely in the ambulance en route to QMC, he made arrangements to get my wife to the hospital to see me.

From then on he has dealt with the ongoing investigation and has ensured that I have been kept fully informed thoughout that process, even though I am now back home about 500 miles from Nottingham.

Fortunately for me, PC Hirst also has a sense of humour."

Rob Whitley, Moray

January 2016

"Mirdza michailovs (my mum) went missing for approx 14 hours in east leake. All the staff were helpful, kind professional and of positive nature. It was the worst day of my life and other family members, not knowing what had happened to mum.

Myself and family all feel that due to your swift intervention, we had a the best outcome for mum. Who is currently in QMC recovering from her terrible experience. How fortunate we are to have such a fantastic police force."

Anita & Paul, Nottingham

"PC Rhodes and PC Sakkal-Applebury attended a car accident at our home, they arrived promptly and carried out their duties in a friendly, sympathetic and professional way."

Anonymous, Nottingham

November 2015

"We had a freak accident on the A46 involving a ladder, didn't get the officers name but he was lovely and stayed with us until the recovery truck came and made sure the area was now safe for other drivers. Lovely manner and made us feel at ease, very reassuring to have him there."

Emma, Newark

October 2015

"We have just moved from Radford to Basford and had a few old sofas and some big cardboard boxes on our driveway.

We were aware of Nottingham City Council's free bulky collection service but it was really nice to see someone from Community Protection left us a card with the number to call on. It is nice to know people are in the area when we are at work too.

There was no name on the card just the message about the Bulky Collections and the number and at the bottom "Thanks, Community Protection". We really appreciate them taking the time out to do that."

John and Louise Keegans, Basford

"I was an away fan at Saturdays Mansfield Town / Bristol Rovers game and although there were a few drunken idiots on both sides I feel the Police did an excellent job using a firm but fair hand and not aggressive or intimidating measures has seen at other football grounds. In fact I saw many a rovers fan including myself go up to the officers thanking them for how they handled the game inside and outside the stadium . It would be nice if every police force had the same attitude.

So once again thank you Nottinghamshire Police and also the stewards in the ground who had the same effect as above."

Paul Bradbury, Birmingham

"On 2 October 2015 I contacted your switchboard to report a situation of a disabled person being unfairly harassed. As the distressed party's address showed that he actually falls under Lincolnshire Police's jurisdiction, the officer I spoke to made sure that the report was passed very quickly to your colleagues in that Service. This enabled the charity for whom I work to bring the situation to a speedy and happy conclusion for the client.

Our members would be grateful if the officer who helped redirect the information can be suitably recognised for their professionalism and empathy. The help that officer gave was invaluable, especially as it later transpired that the client has a previous suicide attempt on his record."

Rich Teagh, Wiltshire

September 2015

"My father passed away last weekend at home. PC Williams was at the scene to assist."

"PC Williams was immensely helpful after the peaceful death of my father at home. It was a difficult time for the whole family, my mum in particular. As a family we would like to convey our thanks and appreciation for the way that the situation was handled and the kindness and informative way in which PC Williams helped us out."

Anonymous, Arnold

July 2015

On Sunday 19 July, our mother…who suffers from Altzeimers, went missing. Their prompt assistance and vigilance ensured her safe return, upset but unscathed."

"She was found about three miles from her home. I doubt we would have found her without their knowledge and help. They were kindness itself and I thank them all from the bottom of my heart.

Linda, Highbury Vale

"On 12 July 2015, I lost my wallet with 11 important cards including my bank cards and money and, more importantly, my house key. I was very much worried and crying about the loss.

But in the next morning when I got a call and got to know that Notts' protectors have found my wallet and kept it safe more that I can keep, I was more than happy.

I am sincerely thankful to the officer who found it. I also want to thank you Nottingham Central Police Station for such a fabulous experience. A big ‘thank you’ and can definitely say that the city and its people are in safe hands.

Rimpa Paul, Nottingham

(PC Whitehouse) supported me in an excellent manner during a very trying time with my child.

Anonymous, Retford

June 2015

“For several weeks I had been contacting several members of Nottinghamshire Police with the possibility of obtaining a work experience placement.

“Truth be told there was no official programme at that time so I kept getting bounced from one person to another, eventually several months later somebody referred me to Diane.

“Through conversation it was expressed to me that there was soon to be a work experience programme which she was setting up which I could apply for. As a result I did get a position and I have just completed the three-day placement with Notts Police.

“I am writing to really praise Diane in what I consider to be the best placement I have ever been on, the opportunity has sparked a passion within me to join this policing family and when I turn 18, I shall be applying for specials!

“I would also like to pass my thanks to Sergent Deb Barton, Sam Hancock, The Dog Section Handlers, Kathleen Falconbridge, John Hammond, Beth Lucas, Inspector David Wilkes, Temporary Inspector Howard Kirkland, Nick Baker and anybody else I have missed who aided in creating such a great scheme, the experiences I have gained will remain with me for many years!

“You’re all a credit to Nottinghamshire Police!”

Rhys Barber, Nottingham

“In 2007, Nick Warren helped me at the scene and after I had a road traffic accident in the centre of Beeston outside the fire station.“He was very kind that day and I often think about the incident and tell others about what happened and how I appreciated his help.”Roddy Wilson, Loughborough

“Can I just say a BIG THANK YOU for the help that the Police officer gave me this morning. He escorted me from the Oxclose Police Station to the City Hospital as my mum was dying at Hayward House.”

Lisa Picksley, Nottingham

“Remarkably astute Police Constable, PC 2640 Henson. Great service and a credit to the force. Chief Constable material. Thank you Paul for your ongoing support.”

Kathryn Leavesley, West Bridgford

They were extremely helpful when they changed my tyre that had burst on the A46. I felt embarrassed as I couldn't change the tyre but both officers made me feel at ease.

Anonymous, Nottinghamshire

“There was an accident on the main flyover by the QMC at 5pm on 20 June. There were delays to traffic and the police handled it extremely well, sending an officer along the road to explain how long the wait would be. Well done!

On a hot and humid day, people are much more prepared to wait patiently if they know how long they have to wait!

Well done and thanks for walking along the queue of traffic on such a hot and humid day to tell us how long we would need to wait.”

Anonymous, Nottingham

“I reported my car as damaged to two officers who were on their beat outside Sainsbury's in Worksop. I reported that my car had been damaged in the car park behind store.

Both the officers acted fantastically and I found them to be extremely helpful. They contacted the manager of the store and viewed the CCTV, meanwhile I headed off into town to my shop which I had told them that I was opening soon.

“The CCTV showed that my car had actually not been damaged in the car park, which was a little frustrating as I now don't know who damaged the car, however your officers took it on themselves to head towards my shop on Bridge Street to inform me of their findings.

“I feel this was above and beyond the call of duty and really feel well looked after.

“For this reason I would ask you to forward my gratitude to both officers for a job well done.”

Jason O'Leary, Gainsborough

“My car spun off the road on the A57 just off a roundabout at Worksop and they pulled it out for me and guided me to a garage to have my car checked and repaired.

An officer called Glenn was first to the scene and one of his colleagues escorted me to a garage. Fortunately my wife and I were fine and luckily my car wasn't damaged so I was able to continue my journey.

I would like to say a big thank you to the officers that helped us and for going that extra mile.”

Simon Cowling, Suffolk

“I have been cycling to work at the QMC for three years and in that time have had lights stolen and my lock damaged.

“To have a positive experience of a new more durable lock than I would have been able to afford has meant my work life has improved as I am now no longer concerned I will finish to find no bike to get home on, so thank you!”

Anonymous, Nottingham

“They escorted me from my sister’s house to QMC and waited with me for about six hours, all the time engaging me with helpful talk and anecdotes.

“I was very stressed at the time and the male officer was extremely good at taking the pressure away, by chatting about Forest and things in general. WPC Bremner was very effective in being calm and patient.

“I would very like to thank them in person one day for the wonderful care and empathy they showed, if I ever get the opportunity.

“I am very fond of Nottingham Police force and the Police in general as my late father served from the mid-fifties to 1978. He would be very proud to be part of the same team of your staff and colleagues. Thank you again.”

Anonymous, Shropshire

May 2015

“I reported an incident to the police which I had found intimidating and distressing.

“PCSO 6365 Cathy Parker called round shortly afterwards, inspected the damage, took my statement and told me exactly what she was going to do.  She was professional yet sympathetic and I felt extremely reassured that she would do all she could to help me.

“I have had dealings with Cathy before and have always been impressed with how she deals with incidents.  She is a great asset to Nottinghamshire Police. Thank you so much…”

Dorothy Spence, Blyth

“I was a victim of Fraud and whilst the amount was only a few hundred ponds I felt that PC Keightley took the incident very seriously, resolved the crime and ensured I was reimbursed by the fraudster. He was so thorough and helpful. Thank you.”

Anonymous, Buckinghamshire

“Fantastic support for a family in distress as a result of domestic violence. He was kind, patient and left those concerned feeling like survivors, not victims. Thank you ”


“My daughter was involved in a minor car accident near the Capital FM Arena and was feeling threatened by the taxi driver who hit her car.

“Thankfully two of your officers were passing and assisted her for which I am extremely grateful.

“Thank you for staying with my daughter until the other driver left the scene..”

Alistair Langham, Coalville

“A big thank you to standing outside the school in Long Bennington and encouraging drivers to slow down. PC Smith's excellent attitude and engagement really impressed me.

“In addition I went away and really thought about my driving capabilities and speed awareness.”

Alex Cotgreave, Newark

“We've had some antisocial behaviour some caused by a fence that has come down.

“He tried and still trying to resolve the matter it's all about the effort he's put in when others may not have thought it was important and I know sometimes the PCSO and the police get a bad name but he's been a credit to the Bulwell Police Service.

“Glad to have him in my area so just thought I'd pay my appreciation.”

Anonymous, Nottingham

They took me safely from a busy road to a safe location when I was new to the area. I really do appreciate this so much.

Seriously appreciate the kindness of the offices who took me away from the road. Big thanks guys.”

Craig Holden, Nottingham

April 2015

"I came off my bike at the roundabout between QMC and Bramcote. Fortunately no motor vehicles were involved as the recent crown island incident which is so sad.

"I could have been very badly injured. PC Bailey took control of the situation very quickly and safely and I truly appreciated what both officers did for me that day.

“I came away with minor soft tissue cuts and bruises. Both officers went above and beyond and even recovered my "Nike run" gadget and offered to give me a lift back.

"You all are doing a grand job, especially as you and the team already were attending to a motor vehicle accident at the same roundabout.”.”John Gates, Nottingham

"Police and ambulance services If it's an officer(s) or PCSO(s) please tell us their collar number if you know it: 2519 Tell us what they did to help you: Hi."I witnessed the aftermath of the accident on Nottingham Ring Road this morning. I was in the line of traffic so one of the first on-scene. The police were already promptly there."Being a qualified read cross first aider, I offered my services to revive the motorcyclist to officer 2519. He thanked me and said no as paramedics had just arrived.“However, the officer didn't stop there, he went over and did CPR on the motorcyclist, giving his absolute best efforts to save the man. They were doing this for a good while until the ambulance came. The officer was calm collected and very polite given the circumstances."I would like to thank him especially and all who attended. He was amazing. A true gent and a wonderful human being."All on-scene did everything in their power to ensure they could save both people involved. Devastating to see but the job you guys do is incredible.

"Thank you all for your efforts. If any of the families involved could read this they would know everything possible was done efficiently and professionally. Our services really are the best."

Rob Mount, Wollaton

"My daughter and I along with my family would like to pass on our heartfelt thanks to The Missing from Home Team, particularly Sgt Ian Birkin and PC Lee Thompson, for their service to us after the disappearance of my father John Lord on 6 April 2015.

"For the nine days that dad was missing the team were in touch with myself (as the point of contact) on a daily basis. The professional way that they communicated all the information to us was second to none. They showed huge amounts of care and compassion and could not have been more helpful.

"What astounded us was that they went beyond the call of duty, they went the extra mile.  We are eternally grateful to the whole team, they didn't leave a stone unturned and after my dad's body was discovered the after care and kindness continued.

"I would also like to thank the divers who searched in the River Trent for dad. A group of our family spent several hours with them on one dive, whilst they were searching. The whole team were so friendly introducing themselves and talking us through their dive.

"I would also like to thank PC Leigh Barker and his colleague Nick for responding to the police call to attend the scene at the river when dad was found. They were very courageous and brave with their recovery of dad and Bethany and I were so grateful and touched by Leigh's aftercare when he took the time to visit us at home to explain in more detail.

"There were many officers involved with the search for dad and we are eternally grateful for ALL their support what was and still us a very sad time for our family."

Alison and Bethany Lord, Bulwell, Nottingham

One officer had to inform my brother that his wife had been killed in a road traffic accident on Tuesday 21 April 2015.

This officer was very kind and caring. She took my brother and me to QMC hospital and then back home.

Another police officer was at the hospital. Both these officers showed compassion and kindness to my brother and myself. Thank you so much, they are a credit to the police force. Heartfelt thanks to them both.

Brother-in-law to the deceased, Attenborough

I witnessed the aftermath of the accident on Nottingham ring road this morning (Tuesday 21 April 2015).  I was in the line of traffic so one of the first on scene. The police were already promptly there. Being a qualified Red Cross first aider, I offered my services to revive the motorcyclist to officer 2519. He thanked me and said no as paramedics had just arrived.

However, the officer didn't stop there. He went over and did CPR on the motorcyclist, giving his absolute best efforts to save the man. They were doing this for a good while until the ambulance came.

The officer was calm, collected and very polite given the circumstances.

I would like to thank him especially and all who attended. He was amazing – a true gent and a wonderful human being. All on scene did everything in their power to ensure they could save both people involved. Devastating to see but the job you guys do is incredible.

Again, thank you all for your efforts. If any of the families involved could read this they would know everything possible was done efficiently and professionally. Our services really are the best.

Rob Mount, Wollaton

March 2015

I'm just writing to say a huge thank you to all of the police officers involved in the fire at Player Street (31 March 2015). I felt totally reassured and safe that the police were there with us early this morning after I was evacuated from my flat.

Until this morning I had got no idea what the police did at stuff like this.  I underestimated your part too.

All of us are truly grateful for the fact that you have been here to look after us.  It's nothing to do with catching criminals but please don't stop what you are doing.  There will be lots of worthy praise for the fire brigade but please make sure the police know we're equally if not more grateful to you too.

Name withheld, Nottingham

At approximately 5.15pm on Tuesday 31 March 2015, I visited my 84-year old mother at Mansfield Woodhouse to find a former neighbour there from the 1960s, Mrs Elsie Rodda, who is also elderly and suffering from dementia.

I telephoned her son and I established that she had 'absconded' from Kings Mill Hospital. She agreed to allow me to take her back to the hospital, with her son's consent. Mrs Rodda was in my car and we were about to leave, when the police arrived.

What I didn't know was that Mrs Rodda had been reported missing and there was a police search being conducted for her.

I want to pass on my thanks for the outstanding professionalism of the two officers who looked after Mrs Rodda. They were both very, very polite and showed great empathy, kindness and understanding towards Mrs Rodda, her son and her daughter in law, who also attended.

PC Sisson also spoke to my mother to establish when Mrs Rodda had arrived and what she had been doing, again showing great sensitivity and professionalism.

They were an absolute credit to the service and example of what good policing is about.

Ian Worthington, Mansfield

They have been exceptional all year round, they respond to incidents as quick as possible and the officers are also very kind.

They are exceptionally good in stressful circumstances and from working alongside them in a professional manner, they are always very keen to prevent crimes (pro-active), as seen in several circumstances (mainly in football matches).  I hope that this service will continue in the future, I'm sure it will!

Ben Gregory, Mansfield

Thanking DC Steve Eley: I don't know all he did within the formal systems but I do know he responded to me as a PERSON not a number.

  • He followed up my suggestions which others didn't and made key connections - THOROUGH.
  • He facilitated the meeting with the perpetrator who wanted to say sorry to me - SENSITIVE
  • He kept me informed as things progressed in court and out.
  • He listened to my grievances, and responded to my concerns - AMAZING!
  • He looked at all 46 TICs to build up the full picture - THOROUGH.
  • He gave up some leave to attend the court hearing - AMAZING!

Thank you for responding to and dealing with my case, a difficult and emotionally upsetting experience, sensitively. I felt supported and you got a good result both for me and the perpetrator of my distress. You were thorough and efficient and went the extra mile at some personal cost.

This ‘thank you’ is so small in comparison. You demonstrated the strong arm of the law but something that should be in evidence more – the sensitive arm of the law. You are a great example of modern policing. I felt like a person and not just a crime number. Thank you.

Name withheld, Bakersfield

I would like to thank two young female PCSO's who helped my father, Mr Ernest Pegg, after he fell off his cycle last Friday afternoon, on Carlton road, Newark.

They stayed with him until the ambulance arrived, and then were kind enough to return his cycle to his home address, 9 Bentinck Road, Newark. They also visited my mother a couple of days later to see how my father was getting on.

My father and myself are extremely grateful for the kindness they showed to him and if it is possible to trace them, please pass on our gratitude to them.

Name withheld, Leicestershire

Good day.  I am writing this letter to command PCSO Chris Clayton for his assistance while I was visiting Nottingham in September 2014. This letter is late in coming because I have just come across the card retaining the details but his deeds shouldn't go unheeded.

Coming from the beautiful island of Bermuda I was visiting family and friends in Liverpool and Nottingham. On my second day in Nottingham, after arriving on the train the day before, I went shopping with my friend. Just before closing time we were separated and I had her belongings including apartment key. After waiting in the spot where we were last together for long enough and the shops around me started closing I began to worry that she might be about looking for me.

After having earlier spoken with officers who told me they'd listen in for anything I tried again and spoke to officer Clayton. PC Clayton then took me around to all the landmark spots to where I might find her, ensured that I could safely navigate my way back to the apartment and insisted I contact him when I got there. When I arrived at the apartment I found my friend and contacted PC Clayton to close the case.

While reading over this letter it doesn’t seem like a big deal and that PC Clayton was just fulfilling his responsibilities as an officer (which may be the case) but it was the way he made me feel and how he went about his work.

I knew after a minute of speaking with him that everything would work out fine. I know that the police often get criticized, especially when dealing with young black men but I'd like to say that if there were more officers like Chris Clayton than the world might just be a better place :)

Name withheld, Bermuda

Yesterday morning I lost my wallet in Burton Joyce, Nottingham. A very kind member of the public handed it into the Police. My wallet was then returned to me my one of your officers.

I was overwhelmed to receive my lost wallet and thanked the officer for his assistance would be most grateful if you could pass on my sincere thanks to the member of the public who took the time and trouble to hand it in, it was so kind of them.

Thanks again to the officer and all concerned at Nottinghamshire Police for a first class service, it is very much appreciated.

Name withheld, Arnold

We had been burgled and from the initial phone call through to the first visit and the follow up visits by several officers we were put at ease. The support given has been commendable, and considering how we felt about things the understanding given was wonderful.

You all deserve the recognition of just how difficult your job is, especially with the cuts that have been imposed.

Thank you for being so caring about how we were and telling us what help we can access to help with overcoming the emotional aspect of being burgled.

Carole, Hucknall

February 2015

Thanks to PC Berry for the follow up phone call, after a nasty incident with a dog.  The 999 switchboard was not helpful and did not have the correct information to help me.  His phone call was greatly appreciated.

Name withheld, Nottingham

I was cycling down Trent Boulevard towards Radcliffe today about 12 noon and a police car pulled in and waited for me to ride through.

I didn't realise as I thought he was stopping for another reason so I didn't show my appreciation and felt guilty all the way back to Radcliffe. Whoever the driver was I'd like him/her to know it was appreciated and I don't normally ignore anyone who waits for me.

David Buxton, Radcliffe-on-Trent

Finally drug dealers on our street are gone! It's great to come back tired from work and be able to relax without a gang hanging around! Great job!

Name withheld, Nottingham

We had to unfortunately make a complaint about the police which was assigned to Chris Lee who dealt with the complaint quickly and efficiently.

However once the complaint had been closed Chris continued, in my eyes, to go above what would have been expected to help us in a very complicated family matter.

He was always ready to help and called me back when he said he would do, he is a true credit and very professional. This was an ongoing case and Chris continued to help until it was finalised on 31 January. Thanks again!

Caroline Lunness, Mansfield

Attended to a disturbance next door. The third time the police have been to this neighbour in as many weeks. Thanks for not just having a quiet word and leaving. Thanks for persevering and finding out who else was in that house and taking them away. And most of all for diffusing the whole situation so the rest of the street could get back to sleep.

I didn't even think anyone would turn up let alone take it so seriously. Very impressed.

Name withheld, Cinderhill – 14 February

Saying ‘thank you’ to two unknown Retford PCSOs: “They rescued an elderly, cold, confused disabled lady who had got lost. Thanks for coming so quickly.

Name withheld, Retford

For over 18 months DC Mason has supported my daughter and my family in a very delicate case. He was always kind understanding and supported not just to her but for the whole family and if it wasn't for him I don't think we would have got though it. He is a credit to the police force and I would love that to be recognised.

Name withheld, Basford, Nottingham

Our 12-year-old son was bitten by a dog and the service we received was fantastic.

Thank you for coming to investigate and interview in a child friendly manner so very quickly.You ensured the dog was removed and taken elsewhere for safe keeping and referred us to Victim Support (although it was not needed as they have much more serious cases than this to report). The PC who took over the case gave us regular feedback/updates in a very professional and friendly manner. We are all very impressed with your work!

Name withheld, Beeston, Nottingham

Officers who came to deal with me treated me fairly and like a normal human being. Listened to me and helped me through the investigation. Thank you.

Name withheld, Basford, Nottingham

January 2015

On the evening of December 26 2014 it was snowing very badly and we were travelling home with our daughter and granddaughter we got stuck on the A60 near Papplewick. Having been stuck for some time we contacted the police, told them what our situation was and how long we had been stuck, and that our granddaughter was becoming unsettled. Shortly before midnight one of your officers took my passengers home to Ravenshead.

I then had a visit from an officer to check we were ok, a call asking on my situation and later visits and calls. I was pulled out from the snow around 3.00am and would just like to say THANK YOU for your help and assistance at that time. Take care all of you, you do a brilliant job in difficult circumstances.

Michael A Garratt, Ravenshead

I just wanted to say a huge thanks to PCSO Lucy Allcock for your assistance today after the blow out on my tyre.

What you didn't know was I have been feeling extremely ill recently and was stressed as I headed for a meeting with my Directors.

The tyre blow out was almost an 'end of my tether' moment. If it wasn't for your help, calm attitude and friendliness', I think I could have gone into meltdown :-) Well maybe not that bad but you did help.I'm aware that the police are rarely thanked for the many thankless tasks you often have to perform so I thought its important to give credit where credits due.

Warren Playford, Bugbrooke, Northampton

I had a traffic collision and was very shaken-up. PC Richard Keeley and his colleague attended the scene, as my car was causing an obstruction on the A46. 

They were both polite, friendly and sympathetic and made me feel very at ease. I cannot thank them enough for the assistance they gave me so I'd just like to say a very big thank you. I had no idea what I was doing, never having been in a major car crash before and they were so helpful.

Name withheld, Newark

I'd like to thank PC Chris Hollingsworth who helped me following a collision. 

His quick actions, clear ability and professionalism on scene was superb. He helped me get through a traumatic experience. To jump in off-duty like that helps reinforce faith in the police force and in human nature. Thank you.

Name withheld, Sheffield, South Yorkshire

I had a traffic accident and was very shook up. PC Keeley and his colleague came as my car was causing an obstruction on the A46. They were both polite, friendly and sympathetic and made me feel very at ease.

I cannot thank them enough for the assistance they gave me.

Name withheld, Newark

December 2014

My brother had a break down on the busy A1 on our way home from celebrating Christmas with our parents.

Officer Turner came out to help us as we were blocking the road. He coned off the lane and arranged for us to be recovered to the nearest services, pending the arrival of our own arranged recovery vehicle. He arrived quickly and within 30 minutes we were in the warm.

Aside from the efficiency aspect, we were very impressed with the professionalism, warmth and friendliness of Officer Turner.

This was a stressful and worrying experience and he made us feel safe and looked after. This experience has given us such a positive impression of Nottinghamshire Police.

You deserve so much appreciation for the service that you provide to broken down vehicles. Thank you for looking after us and being so nice. All the best for 2015.

Jenny & Jonny, Ringwood, Hampshire

Please pass on my thanks to the officers responding to the disturbance in my street last night.

I was very pleased with the quick response time and the officers' handling of the matter. I was especially impressed that they returned for a third time around 4am to check on the situation, just as the noise-maker went into overdrive.

Name withheld, Nottingham

After the sudden death of my mother in law, PC Jones was the officer in attendance. His performance on the day was impeccable, but what stood out to us all was his sympathy and understanding at our sad time.

On behalf of my wife and family could you please pass on our thanks and let him know he made the whole day that bit more bearable for us all. Thank you so much.

Name withheld, Nottingham

I'd just like to thank to all those who have been on duty over the Christmas period and those who will be on duty over the New Year. Thank you for all your work and I wish you all a very happy and peaceful new year.

Name withheld, Stapleford

I'd like to thank Nottinghamshire Police after my sister, who has a history of mental illness, was reported missing. After 24 hours missing, you found her and saved her life. I can't thank you enough for your efforts, you've changed our lives and, I hope, hers.

Name withheld, London

My wife was involved in a serious car accident. The car was a write-off and she was hospitalised. 

PC Simon Cantrill made sure she was OK, phoned me, organised the car to be collected, and then brought home her shopping.

He then phoned us two days later to see how my wife was doing.

I was so impressed with his concern and kindness, and hope the Chief Constable will make a point of congratulating him personally and pass on my sincere thanks.

Bill Rodgers, Ravenshead, Nottinghamshire

On 2 December I had to call your 101 service in relation to a fraud I was investigating. The initial response was handled professionally and I received call backs to update me as to the police action. My initial impression of PC Chris Dover was excellent as he was well presented and professional in his interaction with me. I was extremely impressed that he had a full understanding of the circumstances from the information I had initially supplied.

I manage a team of investigators nationally and as a team we have considerable contact with the police across the UK. I can state that it is unfortunately rare to encounter an officer, in any department and of various ranks, as professional and well versed in the law relating to fraud as PC Dover, and in my eleven years in my current role he is without doubt the best first response officer I have dealt with in such circumstances.

At all times PC Dover conducted himself in an exemplary manner demonstrating all that is good in British policing and acting in what I can, with authority, state is the finest traditions of the service, promoting a first class image of Nottinghamshire Police and I commend this officer to you.

Thank you for your professional, knowledgeable and courteous conduct.

Name withheld, Coventry in Warwickshire

"I'd like to thank PC Karl Barlow at Broxtowe/Bramcote for being an excellent officer and looking after our area with great care. The work you have put in on the traffic issues on the A52 is appreciated. I know that it is frustrating at the moment but eventually things will get sorted."

Name withheld, Bramcote in Nottingham

November 2014

"I had my car stolen from Bawtry. The lady who called me to check details was cheerful and professional during a bad time for me. PC Gary Corbett called later and gave me an update and the next steps. 

"It was nice to speak to someone who had time and empathy for me during my car theft. It didn't feel like an anonymous service at all. Well done."

Name withheld, Doncaster

"My 18-year-old daughter was on Friar Lane in Nottingham waiting for a bus to return home when she became breathless and distressed. A member of the public drew the attention of two police officers who were nearby. PC Gareth Bartholomew and Special Sergeant Carly Henfrey realised that she was probably suffering an asthma attack and carried out first aid. An ambulance was summoned. 

"My daughter informed them that a nebuliser and inhalers were available at her home, so they transported her there so she could be stablilised. 

"As a retired Nottinghamshire police officer, I recognise the professional and efficient manner in which the two officers dealt with the incident. We are all very grateful to them for there actions. I am proud of you both in the manner in which you dealt with us. I have taken great delight in relating your actions to many people, which has been a great publicity for Nottinghamshire Police. Thank you."

Alf Peters, Radcliffe on Trent

"I had a double tyre blow-out on the A1 north near the Blyth turn-off. I managed to pull to a safer position near the grassed area of the slip road. Special Sergeant Adam Pace was off duty and was passing on the southbound side. He took the time to turn around and check if I was ok. He called in a patrol car and took charge of the situation. He was professional and efficient but also concerned and caring and sensitive to the situation.

"PC Quivind Merrygold and his colleague arrived and sorted the situation, moving my car to a safer location and making sure that I was ok and safe.

"I would like to thank all three for their efforts. Special Sergeant Pace went above and beyond the call of duty. He attended to incident even though he was not on duty. His priority was my health and safety and then that of my car and its location. I would like to thank him sincerely for his caring attitude, dedication and professionalism.

"I would also like to thank the other two officers who were calm and dealt with the situation quickly and efficiently."

Keith Jenkinson, Billingham in Cleveland

My wife thought her handbag containing cash, cards, keys and phone hade been stolen from the house.  It later transpired, after much work on the part of two officers, that this was not so but their thoroughness, concern and sympathy was very reassuring.

We only wish we had not put them to so much trouble.

Name witheld, Nottingham

I would like to thank PC Ashley Edwards for the courteous , prompt manner in responding to my case. He was very professional, with excellent people skills and I felt that I had been listened to.

Although I did not get the outcome I had wished for, his response to me and his understanding of the issues was important to me and has given me a way forward.

Ann Hallam, Newark

Living adjacent to school playing fields we occasionally get people riding noisy, untaxed, uninsured motorcycles around. They ride to the fields on the public roads without helmets, putting themselves and others at risk on the road.

The officer attending (about five minutes after my call) arrived and dealt with the problem. The bike was taken away and I suspect that will be the last we will see of it.

Thanks, from both myself and neighbours, for your swift attendance.

Name witheld, Nottingham

October 2014

"PS Ian Johnson and the guys and girls from the police who often show visibility on the estate around Edmonstone Crescent really help keep any antisocial activity to a minimum. We always see you walking around and driving around and it's so helpful as it helps keep the estate a nice place to live.

"Recently there has been some unusual antisocial activity by some kids and I contacted PS Johnson just by email. Considering this is not an entirely important thing (in the grand scheme of things) he was friendly, provided feedback by email and really showed a bit of caring. This was really appreciated.

"You guys really do help keep this estate a good place to live, and we are very thankful for that. I think in a world where the police are often unfairly criticised for everything they do, it's really important the community say thank you and you guys understand that there are many people who support what you do and are thankful for it. 

"PS Johnson was an excellent face for the police just by replying to the email in the way he did."

Mario DeCristofano, Nottingham

"PC Dean Melville is an absolute credit to your police force. An amazing officer with the utmost professionalism. He has single-handedly instilled in me the confidence in my local police force. He should be afforded the appropriate respect as he is by far the best officer I have ever met."

Luke Harrison, Giltbrook

September 2014

"I was completely lost in Nottingham city centre and my sat nav had stopped working. I signalled to a PC driving in a patrol car at a set of lights and asked for directions to the A52. She very kindly led me to the Northbound A52 signs, stopping on the way to ensure that I was following. Brilliant. Thank you so much for helping out a lost 70-year old. We got home safely and in one piece, thanks to you. I'm sorry I didn't take your name/number, as I would have liked to thank you personally. I shall always think kindly of the Nottinghamshire Police patrol car drivers."

Jonathan Jeffreys, Bassingham, Lincolnshire

"We would like to thank all the police officers and staff who were involved in finding my brother, David Thornley. They were absolutely wonderful, amazing, caring, sensitive and kind at all times. They kept us updated and gave us feedback to feel positive in a situation that looked increasingly black for a while. We are indebted to their outstanding services and thank them from the bottom of our hearts."

Ceri Sloan, Kinoulton 

"I am a Police Constable for Norfolk Police. On Sunday 28 September 2014, I ran the Robin Hood Half Marathon. I was amazed by the amount of Police presence there was and all of them had a smile on their face as well as clapping and cheering us all on. I even saw the Chief Officer of the Special Constabulary on a road block."The Police very often get a bad name for themselves, but Nottinghamshire Police did a brilliant job on Sunday and were all very friendly and helpful and made the whole experience great."Thank you very much to the many officers and specials who were out and about throughout the day on Sunday and well done on a fantastic job."

Nicola Gaughan, Norfolk

"My dad had a seizure last month and became violent due to lack of oxygen whilst fitting. Working for the ambulance service I believe it is important to highlight what a good job they did, as they made sure we all knew what was happening at each point and why it was happening.

"They also apologised for the situation and you could see they where doing all they could to use restraining my father as a last resort. They where all very professional throughout and are a credit to Nottinghamshire Police. Well done and thank you."

Samantha Dexter, Bilborough

"As a complete stranger to Nottingham, I foolishly parked my car in Sneinton, failing to note exactly where I'd left it. I spent the whole afternoon on foot searchingthe maze of streets. The longer I searched the more confused I became walking several streets two or three times. In the end I was convinced it had been stolen.I attended the Police Station and the woman at the desk was extremely helpful making enquiries to check if the car had been flagged up.

A male police officer, sat me with a A-Z to see if the maps rang any bells although I could give him no street names to draw on. He took me out in his patrolcar and soon eliminated my vague recollection of where I'd left it. His search was both logical and thorough and he really did have nothing to go on. As it was starting to get dark he had just one more thought - and there it was. My car. Nowhere near anything I'd described! My mind was a complete blank.

"I am so grateful to this officer and gentleman too. I entered the station believing you probably wouldn't want to know - I left this incident feeling so good about my experience of Nottinghamshire Police it deserves this mention.

"It reminded me of policing in the old days, when there weren't so many real crooks and members of the public like me who'd got into serious difficulties (I'd never have found the car)and who needed support from an authority.Thank you again - well done!"

Stephen Smith, Cleethorpes, Lincolnshire

"Just wanted to say a personal thank you to Nottinghamshire Police, the Ambulance Service and Mansfield CCTV Operators. I called 101 whilst in Mansfield town centre to ask for assistance for a member of the public."The response from the Police was excellent. I was very impressed, with the speed of the response and by the efficient way in which the 101 call handler dealt with my call. I felt safe and supported, when I was informed by the call handler that the situation was being monitored by CCTV operators, until assistance arrived ....... Thank you again ..........10/10 from me."

Anonymous, Mansfield

"I e-mailed Notts Police to get some advice about the arrival of new students this year in Lenton as last year there was a lot of ASB and noise. There are a diverse number of people living in the Lenton Triangle from elderly/parents/people that work 9-5 who just want a good night sleep. This year I decided to get advice before their arrival as it seems to get worse every year.

"I must say that the speed of response from Notts Police was amazing. The qualiy of information was perfect, I just want to compliment your service and the fact that you have an amazing Police Sergeant in Claire Rukas. She said that she would contact me to discuss this further and the information she told was clear as ever. She listened to my suggestion, she was very positive and told me about events that will be happening within Lenton to get students and residents together. I just really wanted to compliment Claire and Notts police. You guys are awesome!"

Hannah Munir, Lenton

"There was a car break in and an officer spoke to neighbours and carried out door-to-door enquiries. I know it's a minor crime but the fact the officer visited and did this was very reassuring. He also showed how disappointed he was that an offence took place. I felt it really showed he cared about the neighborhood and his area."

Anonymous, Nuthall

"I had driven over from Kettering, with my five-year-old daughter, to visit my mum who had been taken into the Queen'sMedical Centre. It was a very distressing time for us as my dad had died suddenly just three weeks ago and now mum was in hospital."On our return home, we had just got onto the Melton Road (A606) when I got a puncture and had to turn off onto Cotgrave Road. There was me thinking things just couldn't get any worse, but then I was helped by some passers by,including one of your officers."Firstly a lady in a blue car stopped, but although she said she couldn't change a tyre, did offer to go to a local garage. She then flagged down a passing Policeman for me."The Policeman called for assistance and started directing all the traffic around us, as by now it was 5pm and the road was very busy."Then a man on a motorbike stopped and managed to get the wheel off and changed.The officer stayed with me and my daughter until we were able to driveoff again safely."I would just like to say a very BIG thank you for the assistance your officer gave us."

Lorraine Thurman, Rothwell, Kettering

August 2014

"I'd like to thank PC Jayne Walters. She was involved in the planning and execution of the Great March on Sunday August 10th in commemoration of the march by the 1st/8th Battalion Sherwood Foresters exactly 100 yearspreviously.

"The event took the form or a march/walk from Newark Market Place to Radcliffe-on-Trent.  Jayne provided advice and support from the earliest planning phases for the event and on the day itself, supported by a team ofspecial constables from Newark and elsewhere, made sure the event was conducted safely and successfully.

"Jayne's support and advice throughout were invaluable and ensured that the event would be both successful and safe.  Without her input I doubt that we could have achieved the fitting commemoration that we did."

Kevin Winter, Newark

"I would like to commend the way an officer dealt with a customer who was acting very strange at The Tap 'n' Tumbler in Wollaton Street. The officer was very professional and handled the situation well. I was even given an update on the situation. Great work thank you!"

Craig Sharp-Weir, City Centre

"To the 20 odd police officers that attended Friday night in Sutton-in-Ashfield after our 10 escaped horses ran down the A38. They helped corner them off and catch them and also they took a horse and walked it back with us.

"We are ever so grateful that all roads we came across, including the A38, were closed and you managed a rolling block. It was so horrible to know someone could put our beloved animals in a dangerous situation but glad the police were so helpful and thoughtful towards us. I'd also like to thank the 999 operator. Can't thank you all enough."

Charlotte Morgan, Mansfield Woodhouse

"I'd like to thank an off-duty police officer who spotted me with a broken down bike opposite his house. He very kindly let me keep my bike safe in his garage while he took me in his car all the way back to where my car was parked and then let me follow him back to his house.

"Needless to say I would have been up the proverbial creek if he hadn't have helped me outand I can only thank him truly and sincerely for his act of kindness and the fact he went beyond the call of duty when he was enjoying his own private time off with his family.

"He refused any compensation asking only that I return the favour to anyone who needs help in the future and this I promise to do if the need arises."

Rob Laws, Rotherham, South Yorkshire

"I would like to express my gratitude to Nottinghamshire police and especially Sgt Rich Ravasio for the way in which he conducted an investigation which led to a convictionrecently. 

"I was attacked in January 2012 while carrying out my duties as a prison officer at HMP Nottingham. The help that I received from Sgt Ravasio was tremendous.

"I was kept informed of progress at all times and given assistance throughout the court procedure. Following the conviction of the offender last month at Nottingham crown court I felt that it was important that I brought to your attention the excellent work Sgt Ravasio has carried out for your force.

Sgt Ravasio's professionalism and support helped me through a difficult period. Once again thank you for the excellent standard of service."

Name withheld, Nottingham

"I'd like to thank PCSO Jack Cochran. He has been amazing and supportive when dealing with us regarding a difficult incident. He has kept in contact and reassured us throughout. We couldn't have asked for a better officer, thankyou."

Joanne Weir, Hucknall

"I'd like to thank PC Steve Meredith and a PCSO called Emma.They responded very quickly when a member of my staff had a problem with a very aggressive customer.

"I was away at the time but the police responded promptly.The staff member was very upset and they talked through with her. I can't thank them enough."

Roger Pennington, Retford

"Thank you for prompt and efficient handling of our inquiry, and subsequent security coding of our bikes."

Name withheld, Worksop

July 2014

A big thank you to the officer who came to my aid at about 6.45pm on 15th July on the A1 near Newark after my car tyre suffered a blow out. 

As a female senior citizen travelling alone I was very worried.  However whilst awaiting Road Rescue the officer changed my wheel enabling me to continue safely back home to Norfolk. Thanks again.

Name withheld, Norfolk

"I would like like to express my sincere thanks to a PCSO. I drove to Nottingham with my mother for my daughter's graduation. Being very unfamiliar with the parking facilities within the town centre, I stopped a PCSO for help and advice.

"We were so impressed with his courteous and professional manner, his sense of humour was also very inviting after a long drive. He was able to find us a parking space, very much to our relief. Thank you so much to the PCSO. It was a perfect day to boot."

Name Withheld, Eltham, London

"I'd like to thank PC Paul Zadins who helped me and showed a true understanding of the situation when I was going through a particularly difficult time personally.

"I would like to thank him for the time that he took to listen to me when it seemed that no-one else would. He showed a determination to enforce the law in a professional way which will hopefully put things right for me.

"You are a professional officer whose colleagues should be proud to work with and I would simply like to say thanks for your understanding and commitment to duty and the help that you have given me."

Name withheld, Sheffield

"I'd like to thank PC Sarah Warren. She came on scene to a motorbike accident and helped in every way possible to get the rider to hospital but also helped myself to move the bike off the road and stayed on scene whilst somebody came to recover the bike whilst I went to the hospital. Very supportive and a lovely lady."

Name withheld, Ilkeston

"Big thanks once again to @Nottspolice officers SC 5178 Wagstaffe and SC 5317 Marwood for picking me up and driving me to Rainworth at 2am. And for looking after Ivy. You're all stars.”


"Sadly I do not know the name of the officer who came to help my partner.

"He kindly came to see me after and we sat at the kitchen table and talked. I always feel a little intimidated by police officer in their uniform but all I can say is "Never judge a book by its cover" - What a lovely man!"

Louise Skirving, Langar

We were grateful for officers arriving quickly and getting rid of the idiot who was being a nuisance at our home.

Name withheld, Newark

During a very frightening and vulnerable time in my life, Sgt Kelvin Rawson’s support and help was invaluable in making the transition to a new life after 25 years of hell.

Sgt Rawson's support was invaluable, he was kind and helpful. His professionalism and sympathetic understanding were fantastic.

I want to thank you so much for your kindness, humour and professionalism in dealing with a total wreck of a human being.

He was always available for help and advice and even when I had cause to contact him two years after our first contact, he was still wonderfully helpful and supportive. He is a credit to Notts police force. Many thanks for everything.

Name withheld, Nottingham

Gail, John and Steve from Ollerton and Newark CID were very kind to my wife and myself in difficult circumstances. A difficult situation was handled with care and compassion.

Paul Sear, Mansfield

June 2014

PCSOs Trevor Parkinson and Jenny Vesty used a puppet show to teach the young cubs and beavers at the Blackwood Scouts about stranger danger and bullying.

The talk took place at the scout hut in Hucknall Road, Sherwood, on 26 June 2014.

“Thank you for the talk tonight. My son, Euan, really enjoyed it”.

Amelia Fraser, Nottingham

My son had a tyre blow out and we were waiting on the hard shoulder for the mechanic to arrive. She noticed us and came to check we were OK. “We were travelling back from Essex and it was getting dark, it was very reassuring to know that someone was looking out for us especially as we did not know the area. “I did not think to ask her name but it was about 21.45 and just wanted to say a very big ‘thank you’. She was appreciated.” Marsinah Niall, Stockton on Tees30 June

I was a victim of a violent attack that has left me scarred on my face. The incident was extremely horrific for me and left me with not a lot of confidence. PC Stephen Farrell changed all of this.Through his calm manner and being so friendly and helpful, I knew that I would have the confidence to attend court and seek justice for what happened. “He put me at ease throughout the whole process and gave me a much more heightened respect for what the police do.”

Name withheld, Nottingham

I would like to express my thanks to Emily Fisk and the team who have once again helped to bring peace to our City Neighbourhood on North Sherwood Street.

Over the past few months we were overrun with drug dealers and their clientele, but thanks to your team peace has once again been restored. “It is so nice to be able to call on our local beat team and help them to confront the criminal activity that blights our communities. Thank you for the good service.Name withheld, Nottingham

I would like to say thanks to DC Katie Nolan during a very sensitive investigation into an assault on my daughter. The investigation was never going to be easy, but DC Nolan acted with the utmost professionalism, ensuring we were kept informed in a timely way.

Everything was done that could be done and for that we are most grateful – good luck with your new role!”

Anonymous, Wollaton

Just like to say thank you for your work this morning during the taxi protest.

Kaye Booth, Radford

Officers attended our kennel site when a man became threatening when he couldn't get his dog back.

They were here within minutes and very helpful, resolving the situation without further drama or emotional stress. Thank you for making us feel safe again."

Kay Abrahall, Kirkby in Ashfield

"I'm a newly appointed appropriate adult at the Bridewell, I've been so very impressed from day one with the work in the Bridewell. All the officers and staff are so professional and efficient, and also conduct all their duties with so much kindness, compassion, patience and care even under very difficult circumstances.

"The custody sergeants always have a timely and appropriate word for each detainee before they leave the custody suite, and this shows such compassion and understanding of the detainees circumstances.

"I give the highest praise to all concerned in the custody suite and I've been able to learn a lot from my experience with your wonderful staff in the police force."

Name withheld, Nottingham

"The officer went out of his way to help retrieve keys locked in car and managed it without having to break a window much to my wife's relief very much appreciated."

Name withheld, Hornsea, East Yorks

"I would like to thank the motorbike officer who protected us two cyclists and gave way at Annesley as we tried to cross two busy lanes of traffic heading towards the M1, junction 27.

"They pulled along side afterwards and said hello and wished  us well on our way. Thank you verymuch - much appreciated, well done."

Brian Slater, Nuthall, Notts

"I just want to say a huge thank you to two police officers who were on foot patrol in the Victoria Street. I was out with some friends, one of whom had had rather too much to drink. He tripped and fell off the kirb and because of his state was unable to get back up easily!  The two officers had seen him fall and came over to see if he was ok.  Their whole manner was really non-judging, gentle, and non-confrontational, and they helped him to his feet in his own time.

"I know the police always seem to get a rough deal, and I certainly would not want to deal with drunk falling over people every night!  These officers could quite easily have taken a very different attitude.

"I feel annoyed that I did not ask for their collar numbers, as the more I have thought about their manner, the more impressed I have felt. They really are a credit to your force."

Maggie Hall, Gotham

May 2014

"Two Community Officers knocked on my door enquiring about a burglary across the street.  They had knocked on the 90-year-old man's next door.  The next day they knocked on my door concerned about him as they saw he was wobbly and asked if anyone looked after him. I assured them both me and the neighbour the otherside had keys and watched out for him and that his daughter took him out regularly and that both her and his granddaughter cleaned for him and we neighbours gardened for him. 

"Their concern for him was overwhelming, I told his daughter and she said to thank them as well. Thank god for humanity. They took time out to make sure the elderly residents on their beat were well looked after."

Name withheld, Nottingham

After my wife was involved in a serious car accident and had to be taken to hospital by Air Ambulance, I ended up stranded at QMC as our house keys, cash and debit cards were in the car.

Sergeant Saunders managed to retrieve my house key from the car and transported me home. I'm profoundly grateful as I would otherwise have had to wait until buses started to operate on Saturday morning.

I want to thank you again – without your help I would not have got home on Friday night. It meant a huge amount to be able to sleep in my own home following my wife’s accident and left me in a fit state to get to hospital to see my wife the following day.

John Malaney, Melton Mowbray

I am an international student, studying at the University of Nottingham. My oral English is not great, I have communication problems and have never had any dealings with the police before.

PC James Bravant dealt with my case after we contacted him by email. This was appreciated, thank you.

Name withheld, Nottingham

Just a quick note to PC Bryan to say thank you so much for going above and beyond to do all that you could to help retrieve my stolen iPhone. Helpful, understanding and thorough – very much appreciated.

Name withheld, Bestwood

My partner lost some money and PC Mick Powers was assigned to investigate this crime.

Mick has been an amazing police officer, he has kept constant contact with myself and my partner and has kept us up-to-date with all the information regarding the investigation.

This has given us peace of mind and we have felt in the loop at all times. Thank you.

Name withheld, Sutton in Ashfield

PC John Goodman and Sergeant Blincow pulled me over earlier today on Colwick Road to let me know I had a flat tyre then they changed my wheel for me. This was very kind of them and very much appreciated so thank you very much to them both.

Name withheld, Nottingham

PC Nick Keenan was exceptionally helpful and put in a huge amount of time and effort when dealing with a case of malicious damage. It put our minds at ease to know that this level of commitment exists in the police force, even for such a minor incident.

Name withheld, Nottingham

I saw Special Constable R. Sykes arrest a very silly man in Mansfield town centre. I only saw a little bit but it looked really difficult as he was on his own with two young trainees with him. I walked by fast as I had kids with me but other people were critical and abusive as he struggled to gain control.

I have faith in the police and even in difficult times and with the public against him, he proved himself a fine servant of the public. Thank you.

Name withheld, Mansfield

Both PC Alison Bryan and PC Gareth Collcecott assisted me in transferring a service user back to hospital. They were fantastic in their support and added to the process very well.

Alison’s approach and verbal interaction was great and eased the process greatly. Thank you.

Gareth Cooke, Nottingham

I would like to say thank you so much to Special Constables Harker, Ward and Brown for all the help they provided. I don’t know what I would have done if it wasn’t for your help and dedication, even if it was only a small matter. It meant a lot to me that you helped me this morning.”

Beverley Upton, Annesley

"I would like to thank the operator and two officers who helped me get my phone back.

"Everyone was very helpful in helping me obtain my mobile phone back. Very quick professional service. Thank you very much."

Name withheld, Bingham

April 2014

I wish to highly commend PC Cordelia Lodge for the highly professional way she handled the recent incident with my son. Such professionalism is rare today.

I would also like to add her sergeant. She rang PC Lodge whilst she was at my house. This kind of good management and care of staff in her command is again rare in today's environment.

Name withheld, Hucknall

Thanks to PC Shepherd, PCSO Vincett and PCSO Hinds for keeping me informed and offering me support after my car was vandalised.

"You do a fantastic job, which isn't always recognised by the public and press. You all acted professionally and made me feel as though you had done everything you could to help. Keep up the good work.

Name withheld, Bestwood

"I would like to thank PC Andrews and PC Pope. Unfortunately, my son did something regrettable on Saturday evening and PC Andrews and Pope dealt with the situation. I have never had any dealings with the police before and was not sure what to expect.

"Whilst the whole event was difficult as a parent, I would like to thank PC Andrews and Pope, who I felt dealt with the situation with a level of fairness, respect and above all dignity. This was appreciated. Thank you both."

Name withheld, Nottingham

"My car broke down on the A46 last night. I managed to get it off the live lane before it died completely, but then realised that my hazard lights weren't working.

"The PC arrived with his partner and positioned their car so that I would be safe while I waited for the recovery vehicle.

"This is just a quick thank you to him and his partner for treating me with care and kindness, and for never making me feel like a nuisance.  I was stuck on the side of a busy road at night by myself, and their presence was much appreciated. 

"It's encounters like this that do so much to build trust between the public and the police service, and I'm really grateful that the officers were there."

Kristen Hager, Nottingham

"PC Daniel Weaver came to see me regarding a theft. He made me feel at ease and like the police were actually trying to help me."

Hatty Grant, Nottingham

"A thank you to PC David Kenna. He provided support and a lot of common sense and compassion to a very delicate situation.Wouldn't have got through it without him and neither would my partner.

"I wish him all the best and hope he carries out his work in the manner hedoes. He provided a bit of common sense and he's a lovely guy who gives all coppersa "good name"."

Greg Westwood, Nottingham

"I called West Midlands Police who passed the info on to Notts Police about a situation. A lady called Sharon from Notts Police called me who was very helpful and re-assuring to me. I was very worried and was stressing about the situation and Sharon was very calming and was just really nice.

"Thank you for being the calming voice that I needed."

Name witheld, Nottingham

"I'd like to express my thanks and gratitude to PCSO Jane Barker and her colleague who organized an ambulance for me after I had an accident on my bicycle which resulted in concussion and confusion plus some minor cuts and grazes.  In particular, I would like to thank her for contacting my wife and explaining to her the circumstances which I was found needing assistance. Many thanks for your help."

Neill Gregg, Nottingham

March 2014

"PC Beach and PC Silverstone were so lovely following a break in we had recently. They were really helpful and friendly, and settled us following the burglary. The house has been so impressed by the follow up, as the officers have been round to put extra alarms on our doors and windows to make sure we feel safe. We really appreciate it, so thanks a lot!

Name witheld, Nottinghamshire

"I was lost in Nottingham city centre and was finding a dead end each turn I took, when a police car turned up behind me. My car had been picked up on camera as showing no insurance after giving my details to the officer the matter was cleared up as the camera had missed a number off the reg. The officer then asked me to follow him behind his car so I could get to the Theatre Royal on time. I would just like to say thank you to the officer for taking the time to help me."

Peter Champion, Bolsover, Derbyshire

"Thank you for your help on Saturday, March 15. It may seem a small thing your officers did, but to us it was vital to have your support to prevent problems. So a big thank you!"

Name witheld, Bingham

"I would like to thank Andrew Winter for the way he dealt with a road traffic collision I was involved in when the driver of the other vehicle left the scene."

Name witheld, Derby

"I just wanted to say a massive thank you to the wonderfully, kind officer that was on the desk last night in the City Centre at 10.30pm/11pm and the two patrol officers that assisted me in retrieving my driver's licence after it being taken by a bouncer.

"They were all incredibly helpful, and kind and assisted me immediately despite them being busy and them not having to help at that moment in time. I was very grateful and pleased with the service I was offered. Thank you very much. Regretfully I do not know their names but hope this can be passed on regardless depending on who was on shift."

Kirstie Price, Nottingham

"My home was burgled around December while I was in hospital. The police responded promptly and the community police paid several visits to offer support and advice. The victim support unit were also helpful. It was a very unsettling and worrying time and I was thankful for the help."

Marie Williamson, Nottingham

February 2014

"My car was broken into late at night and, although no damage was done and nothing of value taken, I was really impressed by how seriously it was taken and the level of care from everyone involved especially the very kind operator on the 101 line and Pc Alex Cooney of Canning Circus Police Station. Everyone has been so kind and helpful.

"Thank you very much for coming out to see us.  It makes us feel even more secure in our own home knowing that there is such a fantastic local force on our doorstep."

Janice & Peter Symonds, Nottingham

"I would like to thank the officers who responded extremely quickly when my mother, who has vascular and Alzheimer's dementia went missing.  Fortunately, Mum was found safe and well a couple of miles away from home.  The way we were dealt with by the police service was exceptional, including the person on the telephone who answered my initial call. Thank you to all concerned."

Julie, Nottingham

I was recently involved in a road traffic accident on the A1 southbound near Elkesley. I was in shock and I hurt my left arm. The officer was extremely kind and compassionate. The Third party was a foreign national. The officer ensured that I had all the details for my Insurer. Te reassured me until the ambulance arrived and spoke to my husband when he came to the scene. Thank you!

Kogie, Lincoln

January 2014

"We had concerns for the motoring safety of our daughter's boyfriend travelling through Nottinghamshire late one night when contact was lost by phone. Call handler Stephanie calmly took down all the details making enquiries locally then later with South Yorks Police establishing his whereabouts on the motorway and our mind was put to rest.

"Thank you very much. The service is greatly appreciated, and the kindness shown by Stephanie."

Victor Watson, Cardiff

"The funeral of my nephew was on 10 January. The police did a fantastic job in controlling the traffic at the Islamic Centre and I would like to take the opportunity to thank you on behalf of the Muslim community and the Islamic Centre. Thank you for all the help and support."

Mobammed Ishaq, Nottingham

"Keeley has been an amazing help in supporting me through what has been a very difficult case in which I was the victim. I felt scared and confused at times but everytime I spoke to Keeley she put my mind at ease . I can't express how calm and friendly she was in dealing with the case and making me feel comfortable with everything that was happening. I have found out the result of my case recently and a lot of my relief is down to the hard work that Keeley did."

Name witheld, Nottingham

"Thank you to the officers who gave me a lift from the A60 near Welbeck to Hope House hostel and got me a room for the night."

John Cavendish, Dyfed

"The muslim community thank the police for the help and support at the Islamic Centre for a brother's funeral. The traffic was controlled very well and it allowed everybody to pay their final respects to the deceased. Thank you."

Name witheld, Nottingham

"I would like to thank the officers who found my son on 31 December. They took him to A and E at QMC and they were really helpful and caring both to him and to me when I got there.

"They showed compassion and kindness and I absolutely couldn't fault them. They are a credit to the police. In fact we have had to call the police out a few times and I have to say all the officers without exception have been kind, compassionate and understanding and I really appreciate this. Thank you."

Name witheld, Nottingham

"Tell us what they did to help you: P.C Marsden has supported us with all the problems we have had with our neighbors ,he spent time sorting out problems, looking at solutions that would help us deal with living next door to a person with additional needs.

"PC Marsden was always on the other end of the phone when needed and also called to see us at times just to check everything was ok . He is friendly and approachable and dosen't give up until he has dealt with the problem in hand. 

"Keep up the good work as you make a big difference to people life's and nothing is too much trouble for you ,thats why you make an impact.

"A big thank you to him."

Name witheld, Mansfield

"PC James Forshaw attended an incident we were having. He got a real grasp of the issues involved and helped us to find an ingenious, yet simple solution, which we were all very happy with.

"Thank you to James and the Nottinghamshire force for a prompt response, for a really good listener, with a real grasp of our issues, and most importantly coming up with an incredibly simple solution.

"Keep up the brilliant job you all do."

Phil Read, Retford

"PC Crane visited our home regarding a report we had made. PC Crane was extremely supportive, professional yet friendly and approachable. Although our contact with PC Crane was quite brief we were most pleased with the support she gave."

Tim Wood, Nottingham

"On New Year's Day whilst I was out two males smashed their way into my house and stole various items.

"Officers including a Dog Handler, CID and Air Support were on scene before I got home and both males were soon detained nearby still in possession of items of my property.  Both males were subsequently charged the following day.

"I'm personally only too aware of the current constraints that the Police are under. I'm also aware of the impact a Bank Holiday has on staffing levels.

"I’d like to thank everyone involved from the initial call handler, attending officers, CSI, investigating team and the OIC for another great job well done.

"This is the third time in eight years that my property has been subject to a burglary and on each occasion suspects have been arrested and charged.

"So many people can find the time to complain about the Police but so few are able to acknowledge a job well done."

Name witheld, Mansfield

"I wish to commend all the Police officers for protecting hundreds of local people,including myself, from the potential explosion at the Midlands Fixings Factory site only 100 metres from were I live in December 2013 last year."

Mark Anthony Poyser, Bulwell

December 2013

"I was in a funeral cortege on the way to my partner's grans funeral and we had just passed Broxtowe Police Station. Two uniformed officers, stood to attention and removed their caps and bowed their heads. Simply put, thanks for caring guys."

Steve Wake, Nottingham

"I am very grateful for the calm, professional and supportive way Sergeant Simon Brownley and his colleague assisted me when my car had a puncture in busy rush hour traffic on the A1 near Tuxford. Simon Brownley went beyond the call of duty in helping me change the tyre and get the car moving again when the AA failed to turn up. Thank you."

John Hawkins, Kent

"We were involved in a road traffic collision and the officers that attended were very helpful and reassuring. We are very greatful for the help which they provided. We thanked them at the time, but feel we should congratulate you on having such fantastic officers, they are a credit to Nottinghamshire Police."

Katherine Greaves, Sheffield

"PC Darren White is an individual who holds in esteem principles of decency & respect highly, this is evident in the way he treats people. We were unfortunate enough to have one of our children get involved in criminal acts, and therefore deserved to be punished, yet this officer treated the rest of the family and our home with a great deal of respect. He is a credit to the force."

Name witheld, Nottingham

"I would just like to say a huge thank you to Temporary Inspector Tim Ringer and Detective Superintendent Brian Beasley for helping me. I lost my friends in town and I was too drunk to look after myself and these two men contacted someone in my phone to come and collect me and walked me to where I needed to go, I thought this was a wonderful thing to do and it's nice to know that the police are there to make you feel safe and to look after you."

Name witheld, Nottingham

"I wish to express my thanks for the prompt response and the kindness and support shown to me by P C Brophy following my incident."

Joy Hall, Nottingham