Community Triggers enable victims of antisocial behaviour (ASB) to request a multi-agency review of their case once certain criteria are met.
They are designed to ensure local organisations work together to resolve a complaint and not to replace individual organisations’ own complaints procedures.
What are the criteria?
In order to request a Community Trigger, a single antisocial behaviour case must have been reported three times or more within six months of the first incident taking place.
The types of incident that can be reported can be any kind of antisocial behaviour, including noise nuisance, mini-motos, street drinking.
Criminal offences are outside of the scope of Community Triggers and should continue to be reported to Nottinghamshire Police by calling 101 or, in an emergency, by calling 999.
What happens if I don’t meet the criteria?
If you haven't reported the incident more than three times in the last six months, you still have a number of options available to you.
You can report a new case, add additional information to an existing case or, if you feel your case hasn't been dealt with effectively, you can make a formal complaint to the relevant authority.
Who can request a Community Trigger?
A Community Trigger can be requested by the victim themselves, who could be an individual, business or community group. A review can also be requested by someone acting on their behalf, such as a family member, carer, MP or councillor.
Any third party requesting a review on the victim’s behalf will need to obtain the victim’s consent in writing to instruct a review of the case and to receive copies of correspondence sent to the victim.
How can I request a Community Trigger?
Requests for a Community Trigger must be submitted to the relevant local authority for your area, with links to the relevant websites for your area available below.
What happens next?
Once you have submitted your request, you will receive confirmation within five working days that your request has been received.
A preliminary review will be undertaken to determine whether the request meets the threshold and, if it does, a full review will be undertaken. You will be advised of the outcome of the review and advised of what actions will be taken within 20 working days of the review.
If you are unhappy following the review, you can request for the decisions to be reviewed within 10 days of being notified of the initial outcomes.
Information on how to make a Community Trigger report to Ashfield District Council.
Information on how to make a Community Trigger report to Bassetlaw District Council.
Information on how to make a Community Trigger report to Broxtowe Borough Council.
Information on how to make a Community Trigger report to Mansfield District Council.
Information on how to make a Community Trigger report to Newark and Sherwood District Council.
Information on how to make a Community Trigger report to Nottingham City Council.
Information on how to make a Community Trigger report to Rushcliffe Borough Council.