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Action Fraud incidents referred to Nottinghamshire Police - FOI 004593/14

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Action Fraud incidents referred to Nottinghamshire Police - FOI 004593/14

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Acts of Affray committed by females - FOI 001739/15

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Acts of Affray committed by females - FOI 001739/15

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Adults and juveniles detained in Police cells under S 136 of the Mental Health Act - FOI 007956/14

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Adults and juveniles detained in Police cells under S 136 of the Mental Health Act - FOI 007956/14

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Advice guide - Building site security

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Keeping your building site safe and secure

Advice and tips from our Crime Prevention Unit on how site supervisors and those working in the construction industry can keep sites safe and secure.

Site perimeter protection

  • Security fencing is the best form of perimeter protection. Exits and entrances should be kept to the minimum required to the safe operation of the site.
  • Employ security guards especially in areas of known high crime.
  • Lighting; good portable lighting will help illuminate the site and deter intruders.
  • CCTV and intruder alarm systems either stand alone or integrated, should be considered to protect security compounds and site offices.
  • Display warning notices stating security precautions are in force without providing specific details.

Site staff awareness

  • Consider making members of staff personally responsible for company equipment they use.
  • Ensure everyone on site is aware of company policy and familiar with site security procedures.
  • Inform all staff that you expect them to report suspicious incidents and that all information will be treated in confidence.
  • If any equipment is stolen, you should report the theft immediately to the police, giving as much as information as possible about the missing items.

On site security

  • When designing your site, position the site office in area with limited access for an opportunistic thief.
  • Encourage everyone on site to mark all their tools and keep a list of all Vehicle Identification Numbers (VINs) as well as serial numbers and engine numbers.
  • Any tools left on site overnight should be stored in security tool sheds, protected by CCTV or intruder alarm systems.
  • Remove ignition keys from ALL unattended equipment.
  • Whenever possible, park vehicles off the road at night and weekends.
  • Security passes should be worn at all times, challenge those who aren’t wearing one.
  • Report any suspicious behaviour.

Plant and materials security

  • When ordering plant and equipment from a hire company, always ensure there will be a responsible person on site to accept delivery.
  • Be wary of anyone offering plant or equipment for sale, particularly if they have no proof of ownership, most major companies paint their equipment with their logo, company name or own colours.
  • Order the minimum amount of materials you need and as with deliveries ensure someone is on site to accept them.
  • Store valuable materials such as copper pipe, electrical cable lead in secure stores, ensuring they are protected by CCTV, intruder alarms or security patrols.
  • When the building develops, beware of the likelihood of theft from completed or partially completed buildings, such as copper pipe.

Find more advice on our crime prevention advice page.

To speak to our Crime Prevention Unit about protecting your property and reducing your chances of becoming a victim of crime, email crime.prevention@nottinghamshire.pnn.police.uk

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Advice guide - Christmas crime advice

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Have a crime-free Christmas.

We’re working hard over Christmas to keep you and your family safe, but there are steps you can take to help us.

When you're out shopping

  • Stay alert and be aware of what's going on around you, especially in busy shops and crowded streets where thieves and pickpockets may well be operating.
  • Keep valuables in inside pockets of clothing or bags. Keep a close watch on them, and try not to keep them all in one place.
  • Only carry the cash and cards that you need. Always shield the PIN pad when entering your PIN.
  • Be careful where you park your car, especially if you will be returning to it after dark. If parking in a multi-storey car park, choose a well-lit space as close to the exit as possible and away from pillars. Reverse into position. Visit www.parkmark.co.uk for details of approved car parks.
  • Avoid going back to your car to leave your shopping part-way through your trip. If you have to keep presents in the car, make sure they are out of view in the boot, the car is locked, and keep the receipts with you.
  • Deter pickpockets and muggers. Don't overburden yourself with bags/packages. Be extra careful with purses and wallets. Always carry a purse close to your body and not dangling by the straps. Put a wallet in an inside coat or front trouser pocket, likewise with your phone and keys.
  • Try and avoid taking young children into busy shopping areas. If it is unavoidable make sure they know what to do if they lose you e.g. tell the nearest counter assistant that they are lost and never leave a shop without you. Agree a meeting point with older children, in case you get separated.
  • Never leave your bag unattended on your trolley whilst shopping and don’t leave it in your vehicle when returning your trolley.
  • Don't get loaded down with too many bags. Try to keep one hand free.
  • Keep car doors locked whilst driving in built-up areas, especially if you've got bags or presents in the car.

At cash machines

  • If you see anything suspicious alert the bank or call the police on 101.
  • Shield the keypad when typing in your PIN at a cash machine or in a shop.
  • Only withdraw as much as you need and avoid carrying large amounts of cash. Put your money and cards away (not in your back pocket) safely before leaving the machine. Ideally pay with a debit/credit card wherever possible.

When you’re out for the evening

  • Watch your drinks and food to ensure that nothing is added to them. Never leave your drink unattended, even if you are going to dance or to the toilet. If your drink has been left unattended, don't drink any more of it. If something tastes or looks odd, don't eat/drink any more if it. Be aware, though, that some drugs are colourless and tasteless.
  • If someone you don't know or trust offers to buy you a drink, either decline or accompany them to the bar and watch that nothing is added.
  • Know your own limit.
  • If you meet someone new at a party, avoid going home with them or inviting them back to your home/accepting a lift from them. It's safer to arrange a second date in a public place to get to know the person better. If you do find yourself alone with someone you don't know well, make sure that someone knows where you are and who you're with.
  • Pay attention to your instincts. If you feel uneasy about someone, there may be a reason.
  • Make sure someone knows where you are going and when you’ll be home.
  • Avoid walking home alone and never with someone you don’t know well.
  • Drink responsibly, arrange for a member of your group to be a designated driver.
  • Check your taxi driver’s ID and never get into an unlicensed taxi.
  • The ideal plan is to book your cab or taxi in advance or call a licensed cab company from the party and arrange for them to pick you up right outside the venue.
  • Never accept a lift from a minicab touting for trade on the street. They are illegal and can be very dangerous.
  • Always sit in the back of a cab/taxi and if you get chatting to the driver, do not give away personal details. If you feel uneasy with the driver, ask him to stop at a busy familiar place and get out.
  • If using public transport, have your ticket, pass or change ready in your hand so that your wallet or purse is out of sight.
  • Always wait for the bus or train in a well-lit place near other people if possible and try and arrange for someone to meet you at the bus stop or station. If a bus is empty, or it is after dark, you may feel safer on the lower deck as near as possible to the driver. On trains, avoid empty compartments. If you feel threatened on any public transport press the alarm or attract the attention of your fellow passengers or the driver or guard.
  • Take note of where the emergency alarms are and try to sit near them.

At home

  • Don’t leave presents under your Christmas tree if they are visible from windows or doors.
  • Never keep large amounts of cash at home.
  • Make sure you keep your doors and windows locked at all times.
  • Keys should always be kept out of sight and not left in doors or in view of windows.
  • Make your house look occupied, use a timer switch to operate lamps as it starts to get dark, leave a radio on.
  • Don’t open the door to anybody you don’t recognise. Not sure? Don’t open the door!

After you have opened your Christmas gifts

Burglars and robbers know that many households have new and often expensive, items in their homes following the December holidays especially items such as new tech such as tablets or laptops, mobile phones, music systems, televisions, cameras and other electronic equipment. In many cases, residents make it easy for burglars to figure out which homes to target by putting boxes that identify their new gifts in plain view with their other rubbish. 

Avoid becoming an easy target for post-holiday burglars/robbers by not leaving boxes for new electronics and other items outside your wheelie bin.

  • Break down any boxes you are throwing out and put them in rubbish bags and place them inside the wheelie bin.
  • With computer equipment, you might consider keeping the boxes for safe storage, shipping or moving in the future. Would they be useful as storage boxes?
  • Think about keeping broken-down boxes inside in a garage or loft.

Register your property securely and free of charge on the national property marking database www.immobilise.com

To speak to our Crime Prevention Unit about protecting your property and reducing your chances of becoming a victim of crime, email crime.prevention@nottinghamshire.pnn.police.uk

Download the PDF below.

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Advice guide - Dealing with unexpected callers

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Dealing with unexpected callers at your door

A distraction burglary is where a criminal calls at your home posing as an official or asks for your help with something. They can make up a story to get in to your home.

Burglars need not go to the trouble of breaking in if they can just knock on your door and be invited in. Always be on your guard when anyone you’re not expecting - a man, woman or even a child - turns up at your door. An honest face or good story can hide a trick to get into your home.

Follow the advice on this page to help prevent you becoming a victim of distraction burglary.

  • LOCK - Keep your front and back doors locked even when you are at home.
  • STOP - Before you answer, stop and think whether you are expecting anyone. Check you have locked the back door and taken the key out. Look through a spy hole or window to see who the caller is.
  • CHAIN - If you decide to open the door, put the chain or door bar on first, if you have one. Keep the chain or bar on while you are talking to the caller. With PVC doors, it can be difficult and costly to fit a door chain, consider fitting a Secure Ring instead.
  • FIRE SAFETY - Only put on your door chain as you answer the door, don’t keep it on all the time as this could delay your exit in case of fire.
  • CHECK - Look at their clothing. Some official callers will have a uniform bearing their organisation name or logo. Even if the caller has a pre-arranged appointment with you, check their identification card carefully. Close the door while you do this. If you are still unsure, call the company concerned to verify their representative’s identity. If you’re still not sure ask the caller to come back later when someone is with you.

Bogus callers

  • You should never agree to have any work done by someone who is just passing by.
  • Ensure your back door is locked if you are answering the front door to someone you don’t know.
  • Watch out for anyone who says they’re in a hurry or it’s an emergency. Don’t let them pressure you. If in doubt, call a neighbour or friend or the police.
  • If you think a bogus caller has been to your home, call the police immediately on 999

Never let someone into your house because you don't want to seem rude or unsympathetic

  • Consider fitting a door chain and spy-hole to your front door; outside lighting can also help you identify callers. Never let anyone into your home unless you are satisfied about who they are and what they want.
  • Public service employees are required to show identity cards when they come to your home. Examine the card carefully as fake cards have been used. The card should have a photograph and the name of the organisation. If you are at all worried, ring the organisation to check the caller is genuine. Use the telephone number given in the phone book or on your utility bill, rather than the one printed on the identity card. A genuine worker won't mind waiting.

Most energy companies give you the option to submit readings by phone and online, and this could be used to avoid the above situation

  • If you need to have your meters checked but have difficulty reading identity cards, ring the number given on your bills and ask if they operate a free password scheme. This would mean that when a meter reader called they would identify themselves by the password you have given.
  • Be wary of employing tradespeople who come to the door offering bargain prices for work they say you need doing to your house. If you need building work doing, it is usually best to ask for several written quotes from trustworthy and established firms.
  • If you have a back door, make sure it is locked before answering the front door. Some thieves work in pairs and one will keep victims talking at the front door while the other tries to enter by the back door.
  • Your local council may provide a community alarm scheme for elderly or disabled people. Ask at your local police station or council offices.
  • If you are at all nervous, you could ask whoever is at the door to come back at an appointed time and arrange to have someone with you.

Answering the phone

  • Try not to answer the phone with your address or telephone number.
  • If the caller is not known to you, then avoid answering questions about yourself, no matter how innocent they sound.
  • If you have an answer machine, consider carefully before including your name or number in the message. The message should never tell people that you are out or away. Try and give the impression that you are only temporarily unable to answer.
  • If you are listed in the phone directory, you might want to give your initials and surname rather than your full name.

Dealing with malicious or nuisance calls

  • Try to keep calm and hang up without responding.
  • If the phone rings again, don't say anything when you answer. Normal callers will identify themselves and if it is the malicious caller you can hang up again. Make a note of the time and nature of the calls and, if the problem persists or you are worried, inform the police and your telephone provider.

Checkatrade helps you find a trader you can trust

You can see an up-to-date list of builders, plumbers, gardeners, painters, electricians and many other types of business at: www.checkatrade.com

Getting quotations

  • Try to get at least three written quotations.
  • Quotations should include a breakdown of costs including any extras and VAT where payable.
  • Check payment timing and agree any deposits and retention details. Avoid making payments ‘up front’ unless it’s for materials which are on site and you have a receipt for.
  • For contracts agreed at home you have cancellation right, The business should give you a written cancellation notice giving you a 14 day cooling off period.
  • For larger jobs consider choosing a contractor that offers an insurance backed guarantee.

If things go wrong

You have rights under the Consumer Rights Act 2015. For initial advice and information on all aspects of buying goods and services contact Citizens Advice Consumer Service on 0345 404 05 06 or visit www.consumerdirect.gov.uk

Useful contacts

  • Nottinghamshire Victim Care (Cope and Recovery Empowerment) - 0800 304 7575
  • Age UK - www.ageuk.org.uk 0800 678 1174

Nottingham City

As part of their service Nottingham On Call offers a Bogus Caller Button- a silent alarm to be used when you feel threatened after answering the door to an uninvited caller. When the button is pressed no alarm will sound but the call centre will hear the intruder and intervene or contact the police if necessary.

To find out more please visit the following website: www.nottinghamoncall.org.uk

Nottinghamshire County

Nottinghamshire County Council Trading Standards has a Nominated Neighbour Scheme to help protect vulnerable people from unscrupulous doorstep callers and rogue traders. If you live in Nottinghamshire then you can Nominate a Neighbour to deal with uninvited callers on your behalf.

Alternatively you may be a neighbour of a vulnerable person and would like to find out more about becoming a Nominated Neighbour.  If you are interested in finding out more about the scheme then please contact the Citizens Advice Consumer Service on 03454 04 05 06 who will refer your enquiry through to Nottinghamshire County Council Trading Standards.

Find out more about the Nominated Neighbour Scheme.

For further advice please refer to our advice centre.

To speak to our Crime Prevention Unit about protecting your property and reducing your chances of becoming a victim of crime, email crime.prevention@nottinghamshire.pnn.police.uk

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Advice guide - Festival and camping safety

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Keeping your camping equipment safe

Festivals are generally safe places to be, but while the majority of people are enjoying themselves, criminals can seize opportunities to commit crime.

Don’t let them ruin your festival and camping experience by following the advice in our Festival and Camping Security guide.

Keeping your tent secure

Don’t leave valuables inside your tent.

Tents can be easily broken into as they generally have few security features. Consider taking very few valuable possessions, and don't leave them unattended in your tent. Avoid putting a padlock on your tent as potential thieves may assume this means there are valuables inside.

Secure property you leave outside your tent.

If you must keep items outside your tent because they cannot be stored elsewhere, such as bikes and furniture, consider securing them to stable objects, such as a tree. If this is not practical, consider chaining them together to make them more difficult to steal.

Use on-site lockers

If lockers are available at the festival site, knowing your valuables are safe inside will give you peace of mind.

Split cash and cards

Keep some cash on you at all times. Keep your cash and cards in two places on you, for example: one lot in your wallet and the other in a zipped pocket. Take note of your bank's emergency number so you can contact them if your cards are lost or stolen.

Keep your festival ticket safe

Tickets can be expensive. Keep it safe at all times.

Personal safety at festivals

Report suspicious behaviour

When you arrive at the festival site, or ideally before you go, make sure you know how you can report any suspicious or criminal behaviour on site.

Stick to main routes and well-lit areas

When it gets dark, try to use main thoroughfares and well-lit, busy areas of the site and stay with your friends.

Get to know your surroundings

When you arrive, make sure you know exactly where your camping area is and how to find it. Try to remember a landmark nearby or memorise the campsite’s name. Check where the nearest first aid and fire safety points are.

Know your limits

Remember, alcohol can impair your judgement. Drink in moderation and sip on non-alcoholic drinks in between drinks. Never leave your drink unattended. If you feel unwell, tell security or venue staff.

Drugs

Possession of controlled drugs and supplying anyone else with drugs is illegal. You could be prosecuted.

Keep an eye on your children

If your children are attending, make sure you know where they are at all times. In your group, decide on a rendezvous point at the start of the event in case you get seperated.

Camping

  • Try to find a well-lit plot near exit and entrance points.
  • Identify campsite manager and officials - do they have a contact number for emergencies?
  • If you return to your tent to discover a stranger in it, contact site management, security or the police.
  • If parked onsite, don't leave anything valuable in your car. Leave your glove compartment empty and open.

Keep in contact

  • Keep your mobile phone charged so that you can communicate at all times. Check out if there are onsite recharging facilities, or take a portable charger with you.
  • Consider agreeing where your group will meet at certain times of the day, in case someone loses their phone/has it stolen/batteries die etc. and they can't be contacted.
  • If possible, stay in groups.

What to carry

  • Keep your phone on you at all times.
  • Carry a torch - a head torch will mean your path is lit, and your hands are free.

Stay alert and aware

  • Be aware of aggressive behaviour from others, and remove yourself from aggressive situations.
  • If you are a victim of crime, contact on site security or police immediately. Report any incident, even near misses, as soon as possible.
  • Consider carrying a personal safety alarm.

Get more advice on preventing many crimes on our crime prevention guides page.

To speak to our Crime Prevention Unit about protecting your property and reducing your chances of becoming a victim of crime, email crime.prevention@nottinghamshire.pnn.police.uk

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