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Hate crime: What we will do if you report hate crime

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Once you have reported a hate crime to us we will arrange for an officer to meet with you at a time and place to suit you.

We will always treat you fairly, with dignity and respect, and will make arrangements with you that you are content with. 

We aim to visit victims of hate crime within 24 hours of your call.

When the officer meets you, he or she will take details of the incident(s) from you and complete a 'hate crime risk assessment' with you. This includes a series of questions that will help us find out about how this and any previous problems are affecting you and your lifestyle.

We will refer your details to Victim Care who may be able to offer you extra support.

If you don't want your details passing on, please tell us - it's your choice. We will give you a crime number and a copy of our hate crime guide for you to keep.

We will keep you updated and arrange for an officer to contact you at least every 14 days to provide ongoing support until the inquiry is finished. Wherever possible, we will seek to deal with those responsible in a positive manner by carrying out the investigation in line with your wishes.

Sometimes there are other ways to deal with the problem that can be more effective than using criminal law. These include

  • Enforcement of tenancy agreements where a landlord can take action against tenants for antisocial behaviour or harassment of neighbours
  • Acceptable Beahviour Contracts - a written agreement between the perpetrator and their landlord, local authority or us that lists the behaviour that the offender agrees not to continue and outlines the consequences if it is breached
  • Antisocial Behaviour Orders - these are court orders that forbid threatening or intimidating actions, ban someone from being with specific people and stop them from being in specific areas
  • Civil Injunctions - a court order that prrevents someone from doing something or visiting certain areas.

If a suspect is arrested and charged, conditions of bail can be imposed to prevent them from harassing you further. At the end of the investigation an officer will let you know the outcome in person.