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How PC went from the front counter to the front line

April 6, 2021
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A mum-of-two has taken the step from front counter to front line after becoming a police officer.

Charlotte Warwick has worked behind the public counter at Mansfield and Newark police stations where she supported her uniformed colleagues.

But now she has joined them on the beat after recently passing out as an officer.

PC Warwick had always considered working for the police and when she had children, she thought that dream may have passed her by.

However, as her children got older, and having gained experience in a wide range of customer service roles, she applied to work on the front counter at Mansfield Police Station.

It was here that she got her first taste of police work and she quickly realised that her experience had provided her with the communications skills required to become a police officer.

Last week, she completed her first week as an officer working from Newark Police Station.

Having joined the force at 40-years-old, she wants people to be aware that age is just a number and that policing is a viable career option for anyone.

PC Warwick said: “I had thought about becoming a police officer a number of years ago but for one reason or another I never really explored it properly.

“Once I had children and as they grew older, they were my inspiration and I wanted them to be proud of me.

“I joined Nottinghamshire Police as an enquiry officer at the front counter of Mansfield Police Station just over three years ago. 

"In that role you are often the first face of the force for members of the public.

“I recognised how nervous people feel when they first came into the police station and understood that they were taking a big step by reporting their concerns to the police.

“Often people just want to be listened to and to feel as though someone cares. I think that is what made me think becoming a police officer was for me.”

Having just finished her first few weeks since her passing out parade on 19 March, PC Warwick shared how she felt that she reached a point where she felt her children were old enough for her to follow her dream.

“Now that they’re five and nine, they are old enough to be aware of what I do and they’ve already told me how proud they are of me.  

“It was challenging doing the training and balancing my training and homework with bringing up two children but l managed it.

“When I completed my training, I felt such a strong sense of accomplishment.

“Age really is just a number and if anything, the more life experience you have, the more likely you are to understand other people’s issues sensitively.

“I am really looking forward to exploring how I can help others. The police isn’t all driving fast in cars, the main purpose of our role is to be there for those who need us and to make sure the public feel safe.

“I am a firm believer that that can be achieved through listening, remaining calm and allowing someone to speak and acting on their concerns.”

PC Warwick’s message for those who are considering joining the force is a simple one: “If it’s something you want to do then go for it.

“I left it late on and went for it and I feel really proud of myself. Seeing how proud my children are of me makes it even more special.”

PC Charlotte Warwick was part of a cohort that passed out on Friday 19 March 2021.

For more information on joining Nottinghamshire Police, head here - https://www.nottinghamshire.police.uk/careers/nottinghamshire-police-careers

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