Text Size

Current Size: 100%

International Fraud Awareness Week - How to protect yourself from telephone scams

November 18, 2019
Share by emailShare by email

Individuals are receiving telephone calls from fraudsters stating that a £600 transaction has just appeared on their bank account & to press 1 if this wasn’t them. This is a tactic fraudsters are using to get hold of peoples personal & financial information. 

Individuals are receiving automated telephone calls telling them a fraudster has used their personal details to sign up for an Amazon Prime subscription & to press 1 to cancel the transaction. When the individual presses 1, they are connected to a scammer purporting to be Amazon customer services. The victim is instructed to download a remote access tool called Team Viewer. The remote access tool grants the fraudster access to the victims device, allowing them to access the victims personal information & online banking. 

How to protect yourselves & loved ones from telephone scams: 

·        Telephone Preference Service (TPS): Free service to help stop unsolicited calls. 

·       Call Blocker: BT 4600 Cordless Nuisance Call Blocker phone is an example. 

·       Phone number ex-directory: To avoid having your number listed online & in local telephone directories, contact your provider for more information.

·       Network Provider: Contact them to ask about their spam call shield services.

·       Electoral Register: Remove details from the OPEN Register. 

·       192.com: Submit a takedown request. 

·       Caller ID: Don’t trust it! Fraudsters use a technique called ‘spoofing’, which means they can choose which number you can see calling you. They often use banks numbers to make calls appear genuine.

·       Gift Voucher Scams: NO legitimate debt can be paid in iTunes / Amazon / Google / STEAM cards – Hang-up!

If you receive a call & are unsure whether it’s genuine – hang up, ensure the line is fully disconnected & call the organisation back using a genuine trusted number (such as the number on the back of your bank card). If possible, call back using a different phone. 

If you’re concerned about elderly or vulnerable loved ones being targeted for telephone scams, place a card next to their telephone to remind them to hang up. Do they have a call blocker? If not, do they know how to block unwanted telephone numbers? 

#NottsFraudProtect #FraudWeek #HangUpOnFraud #TakeFive #Tell2 

Fraud

I want to report to Action Fraud

Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person. It can refer to a business or individual. It is also increasingly linked to Cyber Crime. See our dedicated Cyber Crime advice and prevention pages.

 

Share by emailShare by email

101 is the number to call when you need to contact Nottinghamshire Police and it’s less urgent than a 999 call. Calls cost 15p, no matter how long the call lasts.