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Two police officials from Singapore have visited Nottinghamshire Police to learn how we help protect the public from fraud.
Superintendent Matthew Choo and Jeffery Chin, of Singapore Police Force, were invited to our headquarters as part of a wider national visit facilitated by the Home Office.
The purpose of the visit - which took place last Wednesday (9 October) - was to enable them to learn about our Fraud Protect team and how they support victims.
They learnt how the Fraud Protect officers:
During their visit, Mr Chin and Mr Choo learnt how the Fraud Protect officers had helped victims recover over £500,000 so far this year, while preventing further losses by engaging with local communities.
In a meeting hosted by the Office of the Police and Crime Commissioner for Nottinghamshire, Fraud Protect Officer Dale Richardson delivered a presentation that explored the most common types of fraud seen in Nottinghamshire. These included courier fraud, romance fraud, investment fraud, rogue trader fraud, social media scams, cyber-enabled fraud and money muling.
Dale revealed how Nottinghamshire Police helps protect vulnerable people from such scams, with measures including the distribution of call blocker technology and educational booklets which raise awareness of the most common types of fraud.
After the presentation, Mr Chin and Mr Choo each accompanied a Fraud Protect officer on a home visit to see how they engage with victims.
Mr Chin, who is Deputy Director of Singapore Police Force’s Scam Public Education Office, said he and Mr Choo had been keen to learn more about the anti-scam public education efforts of Nottinghamshire Police and the services that are offered to support victims. He said:
“What stood out for us was the professionalism of the officers in their engagement with victims and their passion in meeting their needs and ensuring that they stay safe from scams.
“We will be looking into how we can enhance support for victims of scams and how we may better communicate protective measures they can take to enhance their resilience against scams.
“We would like to thank Nottinghamshire Police for your warm hospitality and are grateful for the knowledge we gained about your work.”
Superintendent Matthew Choo (left) and Jeffery Chin
Detective Sergeant Sally Collins, of Nottinghamshire Police’s Fraud Unit, said it’d been a very successful visit. She said:
“Clearly there are many differences between Nottinghamshire and Singapore – the weather being a very significant one – but there are certainly some things we are doing that our friends in the Singapore Police Force feel they can learn from and vice versa.
“We were therefore delighted to host this visit and I am pleased Mr Chin and Mr Choo were impressed by what they heard and saw during their time with us.
“It is testament to the success of our Fraud Protect programme that we were asked by the Home Office to share just a small portion of this good work.”
Nottinghamshire Police and Crime Commissioner Gary Godden added:
“The visit of international fraud experts and the Home Office to Nottinghamshire Police shows that the force has an excellent reputation for tackling fraud.
“It was really reassuring for me as a representative of the public’s voice to hear some of the success stories and in particular how Nottinghamshire officers have recovered hundreds of thousands of pounds from scammers this year alone, helping vulnerable people recover from the devastation fraud can cause on people’s lives.
“My Office also leads the Nottinghamshire Fraud Partnership, which is a local collaboration of partner agencies, including Nottinghamshire Police, emergency services partners, local authorities, businesses including Experian and Capital One, charities including Mencap and Age UK, the East Midlands Cyber Protect team, and other organisations who are all sharing information and resources to help tackle fraud in a coordinated way across Nottinghamshire.”